• LawDepot

2024 CUSTOMER CHOICE AWARD

LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user frankl203
Utah
1 review
1 helpful vote
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June 27th, 2018
Verified purchase

My questions answered and problem solved...
My questions answer and problem solved...

Thumbnail of user richardk2432
Washington
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Very easy to understand directions, easy to pay and print

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Richard,

Thank you for the 5 star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user hannahr520
Iowa
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Quick and thorough process for creating certificate of organization.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Hannah,

Thank you for the 5 star rating. We appreciate you using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user pamp629
New York
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Having password issues, but document looks fine. Preparation was simple and efficient.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Pam,

We are sorry you had password issues. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am-7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user brandonx100
Tennessee
1 review
0 helpful votes
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Thumbnail of user laurenm1247
New Mexico
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Seamless template, easy to create a living trust.
Good

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Lauren,

We appreciate the feedback. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user donaldj565
Arkansas
1 review
0 helpful votes
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March 9th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Donald,

Thank you for the review. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user danielb140
Texas
1 review
2 helpful votes
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July 18th, 2015
Verified purchase

Cynthia was patient, cooperative, knowledgeable, and a pleasure to deal with.

Thumbnail of user jeannec12
Massachusetts
1 review
0 helpful votes
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April 19th, 2016
Verified purchase

Janet Metz was very helpful and extremely patient. Thanks again!

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

Thanks for taking the time to tell us about your experience Jeanne.

Thumbnail of user pamelas28
Maryland
1 review
1 helpful vote
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December 6th, 2014
Verified purchase

Thank you Cynthia fo providing such great service. I will tell my friends about your site.

Thumbnail of user brians208
Canada
1 review
0 helpful votes
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April 8th, 2016
Verified purchase

Excellent info provided, answered all questions clearly and precisely. Highly recommend.

Thumbnail of user emmat45
Illinois
1 review
0 helpful votes
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March 7th, 2016
Verified purchase

Great service and fast I would definitely recommend Rocket Lawyer. Thank you for all your help.

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

Thanks for the feedback Emma. Just to clarify, we are LawDepot, not Rocket Lawyer.

Thumbnail of user christyc21
Iowa
1 review
0 helpful votes
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June 6th, 2016
Verified purchase

Great forms to use and helpful customer service department

Thumbnail of user andys93
Oregon
1 review
0 helpful votes
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February 17th, 2016
Verified purchase

Janet's customer service was better then expected. Thank you

Thumbnail of user nancyl65
New Jersey
1 review
3 helpful votes
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July 17th, 2015
Verified purchase

Great help from all staff. Got what I needed., thank you.

Nancy lynch

Thumbnail of user jerryw50
Georgia
1 review
4 helpful votes
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January 31st, 2016
Verified purchase

Bad, put wrong state on will, you are to check my work not the other way around.

Thumbnail of user kathiek2
Cynthia S. – LawDepot Rep

Jerry, we have shared your comments with the review team and we thank you for taking the time to share your feedback.

Thumbnail of user alexb106
California
1 review
2 helpful votes
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July 4th, 2015
Verified purchase

Excellent, Awesome. Walked me through, extremely patient, made sure my issue was resolved!

Thumbnail of user annap1333
Pennsylvania
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Easy and straight forward with ability to add additional information

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Anna,

Thank you for the positive feedback. We appreciate you using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user claudiab26
Florida
1 review
0 helpful votes
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August 1st, 2016
Verified purchase

I had my email address wrong, and she help me in a second.

Thumbnail of user anthonyc130
New York
1 review
0 helpful votes
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September 8th, 2016
Verified purchase

Thank for your quick response to my printing issue

Thumbnail of user waltere215
California
1 review
0 helpful votes
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March 6th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Walter,

We are happy to hear that we were able to help. Thank you for trusting our site.

Regards,

Divine
Customer Support

Thumbnail of user deborahx592
Oklahoma
1 review
0 helpful votes
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March 12th, 2023
Verified purchase
Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Deborah,

Thank you for the feedback. We appreciate you using LawDepot for your Operating Agreement.

Regards,

Divine
Customer Support

Thumbnail of user sandrac2604
Washington
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

This is a great help,Getting older and need to protect different types of property

Thumbnail of user joshuaw939
California
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Ez to follow laid out very well and answers many questions you may have

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Joshua,

Thank you for the review. We are glad to know we have answered all of your questions.

Regards,

Divine
Customer Support

Thumbnail of user gaild408
Michigan
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

The representative was so patiently helpful and very knowledgeable.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Gail,

We appreciate the feedback. We are glad to know we have provided you Excellent Service.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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