LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.
Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL
Outstanding service and very easy to establish, highly recommend it.
Super easy to complete. Provides substantial agreements.
Hello Conner,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
No problems, Rep. Was very helpful. In solving my issue.
MY NAME MISS SPELLED IN ORIGINAL DOCUMENT, I ASK FOR IT TO BE CORRECTED. THE DOC. SENT AGAIN WITH SAME ERROR!
Pretty good experience. Easy to read and understand.
Hello Calos,
Thank you for the review. We are glad you had a great experience using our site.
Regards,
Divine
Customer Support
Easy to resume activity from where I left off last year.
Hello Steven,
Thank you for the review. We've made the website user friendly as possible.
Regards,
Divine
Customer Support
I am still interested in ordering the one-year prescription subscription
Hello Nancy,
To Upgrade to the 1 Year Pro:
1. Sign in to your account.
2. Hover over your email address at the top right hand side of the page and click on My Account.
3. Click Select the Yearly $8.99/Month PREPAID FOR ONE YEAR
If you have questions or need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8am-7pm ET.
Regards,
Divine
Customer Support
Great experience.
The website is pretty easy to use.
Hello Pamela,
We are glad you had a great experience. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Not sure of myself on this but hoping it works if I die!'
Hello Tom,
We have been a leading publisher of do-it-yourself legal documents and templates since 2002. Our customers have created over four million contracts and saved considerable legal fees. Our form templates and software are drafted and revised by our in-house legal department. Please note that the documents are generated based on the answers you enter. Ensure you accurately complete all the necessary fields. Once completed, it is a legal document. The answers you select and how you edit the document can affect whether the form is legally enforceable and valid. If you are unsure how to complete the answers or edit the document to fit your fact situation, you should consider contacting a local attorney in your jurisdiction to assist you. Customers are responsible for special requirements in their jurisdiction.
We appreciate your honest review and thank you for using LawDepot.
Regards,
Divine
Customer Support
My customer service gal was kind, patient, and very accommodating!
Intuitive website made it easy. Just what I was looking for... Thanks
I am a novice at this and your advice was very appreciated.
I like this website. Residential lease is very easy to create online.
Awesome! Easy document creator! Just input your info and edit as necessary! Done!
Hello Samantha,
We appreciate your review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I ordered Trust document access previously but does not apply to pour over will?
Hello Stanley,
The Revocable Living Trust we offer does allow you to include a Pour-Over-Will. If you need assistance on how to do it, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am-7 pm ET.
Regards,
Divine
Customer Support
Es agradable la ayuda brindada,me gusto por el momento, lo recomendare
Hola,
Gracias por la reseña positiva. Apreciamos que utilice nuestro sitio.
Saludos,
Divine
Atención al cliente
Hello Ralph,
We appreciate your feedback. We sure hope we can understand it, but nonetheless, thank you for the 4-star rating.
Regards,
Divine
Customer Support
I signed up for a 7 day free trial to prepare a contract for deed as that was the only thing I needed the service for 1 day after I went to cancel my subscription and not one single web page of Law Depot will load it continues to say DSN server didn't respond page didn't load, I cleared my cache on 3 different devices and tried to go to the website from each one to cancel and it does the same on all of the devices. I would not like to think that after you subscribe to the free trial they block their server where you cannot go back to the account you created to cancel or any other links that take you to their website. I have tried to call customer service number I got off of google 17 times in 2 days it rings one time and hangs up, and I tried from 4 different phones with different carriers, so I have to believe that the company set it up to do it so you couldn't cancel so you cannot cancel on the website, any link, or by phone that is very troubling. Looks like I will have to cancel my debit card and wait 10 days for another one and go to the bank in person every time I need to pay bills or get money out of my account, which is very upsetting and frustrating I AM VERY DISAPPOINTED IN HOW LAW DEPOT IS CONDUCTING BUSINESS. As I am sure I am not the only one this has happened to or is happening too. This company needs to be shut down if this is how they do consumers regularly. I will be reporting this to the BBB, the Attorney General of Alabama, the Govenor's Office, and the Federal Trade Commision to share my experience with this company someone needs to look into this and do something about it and hold them accountable.
Tip for consumers:
Consumer Beware!!!
Products used:
Free 7 Day Trial
Hello Donna,
I am sorry to hear about your frustration. There has not been a known issue of the site having technical difficulties.
Customer Support is available Monday to Friday 8 am-7 pm ET. Regardless, you have a total of 7 days of Free Trial service in which you can cancel your subscription anytime you want.
There are other ways to cancel other than calling in or online. Chat support and Email support are available for you to access on the website.
If you can give us a call, we would try to sort this out with you.
We appreciate your feedback.
Regards,
Divine
Customer Support
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Hello Kelly,
We hope we can understand what you've written, but nonetheless, thank you for the close to Excellent rating.
Regards,
Divine
Customer Support
So far, so good. Several documents to go
Hello Abigail,
Thank you for the feedback. We appreciate you using LawDepot for all your legal document needs.
Regards,
Divine
Customer Support
Hello Jacob,
We appreciate the 5-star rating. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Super fácil y completo. Sin tener que salir de casa.
Hola Nicole,
Agradecemos la revisión. Gracias por usar LawDepot.
Atentamente,
Divine
Atención al cliente
Hello Jeremy,
It seems that you need some assistance. Please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.
Regards,
Divine
Customer Support
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.
Hello Willie,
We appreciate the recommendation. Thank you for using LawDepot.
Regards,
Divine
Customer Support