• LawDepot

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LawDepot

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Overview

LawDepot has a rating of 4.4 stars from 1,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention great service, legal documents, and easy process. LawDepot ranks 2nd among Legal Documents sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 91.8%
Positive
535
Neutral
31
Negative
17
12
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How would you rate LawDepot?
Top Positive Review

“Quick and easy”

Nancy E.
9/14/24

Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.

Top Critical Review

“Just trying to complete wills for myself and my husband...”

Larry K.
10/30/24

Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Reviews (1,491)

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Reviews that mention popular keywords

law depot (61) credit card (46) customer service (60)
Thumbnail of user jessea497
Tennessee
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

The instructions were easy to follow and the lease seem to cover all the bases.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Jesse,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user royl480
Nevada
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The only thing is that I had to pay a 33 plus 37 and didn't know I could of just did one document

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Roy,

Thank you for the review. You were provided with the license selection before you chose your service. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user deborahf867
Georgia
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

Document looks good. We will see if it is actually accepted in georgia.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Deborah,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user janiceo401
Michigan
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I will continue use this, but I really think that is to easy and fast to use.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Janice,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user sophiad513
Georgia
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Tried to get a password changed but I keep getting blocked out

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Sophia,

We are sorry to hear. Please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am -7 pm ET to assist you with your password reset.

Regards,

Divine
Customer Support

Thumbnail of user barbaram4194
North Carolina
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Easy set up and good service for small business buyout agreement

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Barbara,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user madisonf313
South Carolina
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

The document creation was very user friendly and cost effective.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Madison,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user kellyv567
New Zealand
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Comprehensive combined with simplicity. Easy to understand

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Kelly,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user laurena703
Wyoming
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

The step by step system is easy to use. Easy to go back and make corrections

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Lauren,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user dorisw537
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

So far this has been easy and convenient to use. Made this not so daunting a task.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Doris,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user judyc813
North Carolina
4 reviews
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

This website has been very helpful in response to a summons I received.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Judy,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user maryy1083
California
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Very simple to access and easy to use. I liked the one time fee

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Mary,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user tomx414
Texas
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Was very helpful. Was very accurate with questions and to cover all bases

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Tom,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user gregorya633
Australia
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

I can't access my document or create an account although I have paid for it.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Gregory,

We are sorry to hear. There is an on going issue with PayPal right now of transactions not posting and there is no record of your transaction going through on our end. Please try submitting your order using a regular credit card.

Regards,

Divine
Customer Support

Thumbnail of user edp518
Australia
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I am a little unsure of some beneficiary aspects of the will.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Ed,

For assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user elainec622
North Carolina
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

I would want to change some of the language that you have written

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Elaine,

For assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user frankt1208
Mississippi
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Never completed my form it's a while but my info is still here

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Frank,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user dennist732
California
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Super simple and a good price too! I would HIGHLY recommend using Law Depot in the future to all my friends and family.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Dennis,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Thumbnail of user deborahs3498
Massachusetts
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Free is not exactly an accurate description! Description should say Free Trial to View Only

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Deborah,

We apologize for your confusion. Creating a document is Free on our site. When you want to print or download it, we offer a 1 week Free Trial subscription which you can cancel within 7 days to avoid renewal and billing. This information was posted at the License and Subscriptions page after completing the document questionnaire.

We hope that gives you a better understanding of the Free that we offer on our site. We appreciate your feedback and thank you for visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user vanessar259
Alabama
3 reviews
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

I didn't expect the costs to continue. I thought the $44 was the total. This makes me suspicious about the legitimacy of this document.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Vanessa,

If you need assistance with your service, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Thumbnail of user arthura431
Texas
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Friendly, practical, affordable and easy to use. Highly recommended.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Arthur,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user emmanuele203
Ohio
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Very user friendly and simple to create offer letters. I would refer them to anyone.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Emmanuel,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Thumbnail of user rayx153
Wyoming
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Waiting for final results………………………………."………………………………!

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello,

We appreciate you leaving us a review. We sure hope you get good results.

Regards,

Divine
Customer Support

Thumbnail of user keithg906
Australia
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase

Seems to work fine, would have given you 5 Stars but could not contact support.

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Keith,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Thumbnail of user lisacraigl
Minnesota
2 reviews
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

Easy to use and fill in has taken a huge burden off my shoulders

Thumbnail of user divineg8
Divine G. – LawDepot Rep

Hello Lisa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

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From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.

Business History

Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.

Company Representative

Thumbnail of user kathiek2
Cynthia S.
Manager, Customer Support
Typically responds within 2 days
If you have questions or comments, or need resolution, contact me at my toll free phone number: 1-866-608-1020, extension 313 between the hours of 8am to 7pm Monday to Friday. I have over 40 years of customer resolution experience and I would be happy to assist you.

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