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The company has garnered a mixed reputation among customers, with positive feedback highlighting the convenience and affordability of its lawn care services, as well as the quality of work performed by contractors. Many users appreciate the platform's ease of use and flexibility, particularly for those with unpredictable schedules. However, significant concerns arise regarding service reliability, with numerous reports of contractors failing to show up and difficulties in obtaining refunds or support. Overall, while the service has potential, issues with dependability and communication need to be addressed to enhance customer satisfaction and trust.
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Never showed up and responses from company no help. Unbelievable lack of ability to satisfy a customer
The premise of this site is really good. Perhaps my area doesn't have enough contractors but my job was never picked up by a contractor. The most frustrating part is that they deduct the payment when you place the job and it takes "5-7" days to get a refund.
My backyard is a good size. It's so large that mowing the backyard lawn might take me a half day. It, because we live in the age of progress, I concluded that paying someone to mow my lawns would be preferable because I am physically unable of doing so. I'm so tired from work that I don't have time to mow the yard.
I actually have a very huge backyard. It's so huge that it may take a half of day to me to mow the lawn on the backyard. So, as we live in the world of progress and I thought that it would be better to pay someone for mowing lawns, because I can't physically do it. I'm so tired after my work, that I don't have enough time to dedicate it mowing lawns. So, I foudn this service and found out that they can help you with mowing lawns for money. It's pretty good and I decided to order a human who would mow my lawn. Everything was done pretty quick, even quickly then I did and I recommend this service to other people.
I found this website with high expectations. I waited all day and nobody showed up. I'm having a gathering which is why I needed my lawn mowed in a hurry. I sent emails and nobody has yet to respond. I will not use this service again.
We used this service previously and they were great. We placed 2 orders in the last 2 months and have to cancel both orders after 10 days due to no service and no response.
This would be a great service if they actually had contractors who will pick up mows. I had used them a few times and it worked, but way too often, nobody takes the job, and now I'm looking for real lawn care services to do a job in a hurry. Great service in theory, but do not use them if you want dependability. Even at nearly $40, nobody took my easy job. Nevermind.
They took my payment days ago. The contractor NEVER came.
They don't have a phone # for complaints or concerns. They don't have anyway for the service or the contractor or the customer to communicate. But they sure can take your $$ fast!
I'm a lady that's still learning about home improvement and repairs, so figured I'd hire an expert instead of figuring it out on my own. Used Lawn Mowing Online service, found a contractor and everything went as advertised. Would use again!
I do not know how they stay in business? I requested my lawn be mowed LAST SUNDAY. It is THURSDAY. They took my money and no one ever came. I have booked lawn services on other sites and this has never happened?! I don't know if they do not have anyone in the area or what but then don't take people's money until you actually have someone then? Idk... no bueno. :(
I like the idea of lawnmowingonline, but 20$ for a teeny tiny lawn seems kinda much. Or at least it should be absolutely perfect, but it ain't all the time. But it is very convenient when I'm feeling extra lazy
I've tried to get bids twice for my yard which is 7500 sf. No one will even bother. I guess they are fine with tiny yards but refuse larger yards completely.
Pretty simple, my lawn needed to be mowed, contractor accepted the bid, and didn't show up. Then they make you wait 72 hours to resolve the dispute, it's ridiculous.
Based on a recommendation on Next door, I contracted Lawnmowingonine.com to mow my lawn twice while on vacation recently. On the website, you select a mow date, yard size, grass length and any message to the mower. I clearly stated that a commercial mower would not fit between my garage and the pool in the back yard. Both jobs were picked up by a mowing service (the website doesn't give their name). The first mow date came and went without acknowledgement that the lawn was mowed. I messaged the mower each day. Three days later, the mower sent a message that he couldn't mow my yard because his commercial mower wouldn't fit in the back yard. Really? The same thing happened for the second mow date. Finally, I put in an order for just the front yard, which did get mowed. I had to pay extra because the grass was so long. Lawnmowingonline did refund the charges for the two unfilled orders.
I will never use this service again. The mowing services don't read their messages, they don't perform the work on the contracted date, and don't communicate with the customer, as stated on the website.
I broke my hand, so I needed someone to mow my lawn. I thought this site could be the answer to my problem. They had no problem accepting my money, but I didnt get any communication after that. After three days of trying to get someone to mow my lawn, I just gave up and mowed the lawn with my broken hand. Thanks for nothing. Runnning a business requires more than just setting up a website. You actuallly have to provide the service you offer.
I have been using their service for a few years now to cut my elderly fathers lawn. It is about all he can afford and now I am disabled and unable to cut for him. They are unreliable. In addition they need to stop advertising for $19 sure this it what we were paying. But this last time all of a sudden they said the lawn went into bidding. The same guy who had just cut the time before for $24 plus I tipped now wanted $30 another guy offered a bid for $39. The professional landscapers only charge $35 and they do a beautiful job. Finally after 3 days of when the lawn was to be mowed a bid of $24 came in and I accepted. Well it has been 10 tens now since lawnmowing online accepted my payment terms at check out. My elderly father still does not have his lawn mowed. No one will contact you. Finally I received an email from the office stating I can cancel. But if I cancel I will not see my funds back for another 7 days. My father is on a fixed income he sets that money aside at the beginning of the month. He does not have the available funds to pay another mower and now the lawn is twice as high and will cost double that. My father is in tears he lives in a strict area where you are highly fined if the grass is too high. I just has part of my kidney removed in December and should not be in this heat but will have to mow on Sunday my day off. To me this is falsely misleading customers especially the elderly and disabled when they advertise at $19 and accept your payment at checkout and even give a mow date. Then next thing you know you are being high jacked for more money. I was told by the company I could wait it out until a lower price comes up which I did but no one showed up.
Unable to cut my own grass this week. So I gave LMOL a try. Wow is all that I can say. Put job out that afternoon, got a hit that night. I did offer more than listed price but only by $8.00. Requested jopb to be completed in 2 days, contractor came out the next day. Communicating via "text" on site is safe and simple. Good, prompt work, gentleman was courteous and grass looks good. I will repeat.
The quickest of lawn mowing services I have come across in a field I always full slow services delivery. It is a definitely a five star rating.
Thank you for making my yard look so amazing! I will definitely refer LawnMowingOnline.com to my friends and family.
Fantastic Work! Very professional and courteous. Will definitely use again and recommend to family and friends.
Answer: Wow, guess I'm not needed, didn't know we had so many fans on here. Of course there's a few customers that have been ban from the website that are complaining but they're just mad we don't provide them service anymore because they're horrible people ;)
Answer: 3 days
Answer: All contractors are paid unless the customer says the contractor did not do the work and requests a refund. Contractors work for the customer not LawnMowingOnline.com. Message the customer and ask why they cancelled and requested a refund.
Answer: There are no cancellation fees.
Answer: It depends on what the customer ordered and the tip the customer left. Some contractors only take bidding jobs which can be any amount since customers can order any service now, not just lawn mowing.
Answer: LawnMowingOnline does not keep contractors or customers money. We respond to every email. There is no phone support. If you did not receive payment, it's because the customer said you did not do the work and requested a refund.
Answer: It depends on the property. The order page can give you a detailed price.
Order $19 Lawn Mowing Services Online in Atlanta, Austin, Baltimore, Birmingham, Charlotte, Cincinnati, Cleveland, Columbia SC, Chicago, Columbus, Dallas, Denver, Houston, Los Angeles, Louisville, Memphis, Miami, Nashville, New York, Oklahoma City, Phi...
Mindy,
We are sorry that your order was not picked up by one of the contractors on www.LawnMowingOnline.com. We are actively working to recruit more contractors in your area so we hope in the future you will try our services again! Like ordering, customers can cancel at any time during the process for a full refund. Your order has been successfully canceled and the refund is processing. While we refund cancelled orders immediately, the bank of the card you used can take 5 to 7 business days to complete the refund process.
Thank you for your order.