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Terrible quality. Bought two white dining room chairs for $2400. The 1st order came damaged. Had to jump through hoops to get it replaced (From China no less). The 2nd order showed up with stains on the chairs. These people drop ship sub standard products, then make you deal with customer service via email. Would never order from them again!
Products used:
Dining room chairs
First, shame on me for not shopping better. Purchased the Lily Pond table. Not only was the item priced much better on another website (Franceandson.com) but the gold finish was far from described. It was a dirty brown look and needsto be returned. I have to pay return freight 434.09, restock 69.27 with a refund of 189 on a purchase of almost 700. I will never purchase from them again and suggest others do the same
UPDATE management reached out and resolved the issue to my complete satisfaction.
That is great customer care
Revised from 1 star to 4
Tip for consumers:
Shop other sites, their prices are high.
I bought products for my nephew and experienced good results. The products my much liked by babe and they were easy to use
Always professional! NO need to worry about any transactions with Layla Grace. They are a great online store!
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Shop for French & Cottage furniture, Nursery decor, Gifts & furnishing ideas for the home. Find inspiring design & gift ideas for women & kids at Layla Grayce.
