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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.5 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 28th among Auto Parts sites.
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Lights are bright and shine amazingly far My wife loves them
Great wonderful awesome great wonderful amazing awesome great amazing awesome great amazing awesome great amazing awesome great wonderful fantastic
Dear Alphonzo,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
David was on it all the time, had patience, and explained everything step by step so I would not get confused my shipment came on time and they are still on if I am ok with my order 100 percent! Satisfied😉
Dear Rosa,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
The box was not in great shape and it rattles, so I will wait for my husband to open it the end of November when we have our Christmas to see if anything is broken. I tried to look, but cannot tell myself.
Dear Pamela,
Thank you for taking the time to share your feedback! We truly appreciate your review and understand your concerns regarding the condition of the box. It’s important to us that our products arrive in perfect condition, and we regret that this was not your experience.
We encourage you to inspect the contents once you and your husband have the chance to open it. If you find any issues or if anything is damaged, please reach out to our customer service team. We are here to assist you and will do everything we can to resolve any problems promptly.
Your satisfaction is our top priority, and we want to ensure you have a wonderful experience with our product, especially during the holiday season. Thank you again for your understanding, and we hope that once opened, everything meets your expectations. Wishing you both a joyful Christmas celebration filled with happiness and great memories! If you have any further questions or need assistance, please don’t hesitate to contact us.
Fast delivery and amazing lights! Definitely recommend!
Dear yedith,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
I ordered Rafterlill lights for a 2022 Toyota 4 Runner TRD Sport. How ever,as nice as they are,these do not fit my car 😑!
Dear George,
We are sorry to hear that the Rafterlill lights you ordered did not fit your 2022 Toyota 4 Runner TRD Sport. We strive to provide high quality products that are compatible with a wide range of vehicles, and it is disappointing to hear that this was not the case for your specific model.
We appreciate your feedback and want to make sure that you are completely satisfied with your purchase. Please reach out to our customer service team so we can assist you in finding a suitable solution or potentially offer a refund or exchange for a different product that will fit your vehicle properly.
Thank you for bringing this to our attention and we apologize for any inconvenience this may have caused. We value your business and hope to have the opportunity to make things right for you. Your satisfaction is our top priority and we are committed to providing excellent customer service.
The quality of the product is as expected but the shipping took a little longer than expected. I was told 1 to 7 days to ship and I wasn't expecting it to be here in 1 to 2 days of course because I didn't pay for faster shipping, but it took 10 days to get to me, which was annoying.
Dear Brenden,
Thank you for taking the time to leave a review. We are glad to hear that you are satisfied with the quality of the product you received. We strive to provide high-quality products to all our customers.
We apologize for the delay in shipping your order. We understand how frustrating it can be when there are delays beyond our control. We appreciate your understanding and patience during this time.
We are constantly working to improve our shipping processes and ensure that orders are delivered in a timely manner. Your feedback is valuable to us, and we will use it to make necessary improvements.
If you have any further concerns or questions, please do not hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for choosing our products, and we hope to have the opportunity to serve you better in the future.
Easy to install plug n play great customer service responded swiftly and very thorough
Dear Angel,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
First purchase from Led Factory Mart. Smooth transaction, great price and fast shipping. Will buy here again!
Dear Brandy,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Lights are bright as expected easy to install definitely worth the money.
Dear Abraham,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Smooth, painless, went well. Just make sure you read details and it fits your vehicle
Dear Stephen,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
It was good took a little longer than expected but they turned out nice! I need to get my fog light bulbs as well
Dear Sean,
Thank you for your review and for choosing our services! We're glad to hear that you were pleased with the quality of the work, despite the slight delay. We apologize for any inconvenience the longer than expected wait may have caused.
Rest assured, we always strive to provide efficient service without compromising on the quality of our work. We value your feedback and will work on improving our turnaround times for future customers.
We appreciate your support and look forward to assisting you with your fog light bulbs as well. Please let us know how we can further assist you. Thank you for your business and for taking the time to share your experience with us.
We hope to serve you again soon and provide you with an even better experience! If you have any other concerns or questions, please feel free to reach out to us. Thank you once again for choosing our services.
Received my lights. Were as described. Shipped quickly. Would purchase from this company again. Haven't installed yet but look good.
Dear Brent,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Took ten days to receive. Really tight to get the nuts on the studs of the replacement light, and didn't come with the outer edge bezel to protect the foam, but otherwise able to replace the light Toyota broke and doesn't leak!
Shipped quickly, easy installation, good quality. Gives my Gladiator Mojave a good look.
Dear Steven
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
My experience with this company was excellent. The lights were exactly what I expected. I can't wait to place another order with them for my front lights.
Dear Lori,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Received the order but I didn't get them on because we're out of town in untill We got back from vacation. One life is defective for my heritage Softail. The back lights for the triglide ultra do not fit! I would like someone to contact me with resolve this issue. I sent pictures emailed and called. However I have not got no response.
Dear Glen,
Thank you for bringing this issue to our attention and we sincerely apologize for any inconvenience this may have caused. We are truly sorry to hear that you experienced difficulties with the lights for your heritage Softail and triglide ultra. Our team takes great pride in delivering high-quality products and it is disappointing to learn that there was a defective item in your order.
We have received your email. We understand the frustration this may have caused and assure you that we are working diligently to resolve this matter as swiftly as possible. Our customer service team will be in touch with you shortly to discuss potential solutions and ensure your complete satisfaction.
Once again, we apologize for any inconvenience and appreciate your patience and understanding as we work to rectify this issue. Your satisfaction is our top priority and we are committed to ensuring that you receive the quality products you deserve. Thank you for choosing our company and giving us the opportunity to make this right.
It was a pain to figure out how to get the Bluetooth to work but once it was done, I love it!
Dear Sabrina,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Better then expected! Lights work well and are way better then stock!
Dear Frank,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Therese things are easy plug and play and are bright, only con is they don't fit correctly in the fog light spot, they cave in a bit.
Dear Merick,
Thank you for taking the time to leave a review. We are glad to hear that you found our product easy to install and bright. We apologize for the inconvenience you experienced with the fitment of the lights in your fog light spot.
Our team takes customer feedback seriously and we will be sure to look into this issue further to see if any improvements can be made to ensure a better fit in the future. In the meantime, please feel free to reach out to our customer service team for any assistance or to explore any potential solutions.
We appreciate your business. Your satisfaction is important to us and we are committed to continuously improving our products and services. Thank you for choosing our brand and for sharing your feedback with us.
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Richard,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.