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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
I was sent the wrong adapter for my bike. My 2022 Harley Street Glide requires a 4 plug adapter. I was sent a 3 wire plug. Rather disappointing to say the least! So i had to buy the correct one for $ 29.99 plus tax and shipping! Not happy at all!
Normally i get what i ordered.
The pictures of installing the kit could be a little more clear.
Dear Richard,
Thank you for your feedback and for taking the time to leave us a review. We are pleased to hear that you had a positive experience overall with our kit. We appreciate your suggestion regarding the clarity of the installation pictures and will certainly take this into consideration for future improvements.
Customer satisfaction is our top priority, and we want to ensure that our products are easy to install and use. We apologize for any confusion that may have arisen due to unclear images and will work on making them more detailed and user-friendly in the future.
If you have any specific questions or need further assistance with installing the kit, please don't hesitate to reach out to our customer service team. We are always here to help and make sure that you have a successful experience with our products.
Thank you again for your feedback and for choosing our kit. We appreciate your support and look forward to serving you again in the future.
LED Factory Mount seems to be a very good company to work with! I'll be ordering more!
Dear Gary,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.
Great product...easy install...looks great on my 2013 Street Glide...super look...super brite!
Dear Mike,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
It was a pain to figure out how to get the Bluetooth to work but once it was done, I love it!
It had a combo w fog lights
Dear Sabrina,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
All went well from the purchase to the delivery! I'm satisfied with the order.
Good reputation
Dear Frank,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and it is always great to hear when we succeed in making our customers happy.
Your feedback is incredibly valuable to us and we appreciate your support. We hope to continue exceeding your expectations and providing you with the excellent service you deserve. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you again for your review and for choosing us. We look forward to serving you again in the future!
Great price for what seems to be a great product, so far so good.
Price and reviews
Dear Kory,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service and it means so much to us to know that our efforts are paying off. We truly value your feedback and we appreciate you taking the time to share your kind words.
We are dedicated to providing top-notch quality and customer satisfaction, and reviews like yours serve as a great encouragement for our team to continue striving for excellence. Your support means the world to us and we are grateful to have customers like you who appreciate the hard work we put into every aspect of our business.
If there is anything else we can do to further enhance your experience or if you have any suggestions for how we can improve, please don't hesitate to let us know. We want to ensure that you are always completely satisfied with your interactions with us.
Thank you once again for your wonderful review and for choosing to support our business. We look forward to serving you again in the future and exceeding your expectations.
Easy to order great service, fast delivery Easy to install Seems like a great company to work with
Dear Troy,
Thank you for your feedback! We're thrilled to hear that you had a great experience with us and that the product met your expectations. Our team works hard to ensure that all orders are shipped quickly and accurately, so we're happy to see that reflected in your review.
We appreciate your business and hope that you continue to shop with us in the future. If you ever have any questions or concerns, please don't hesitate to reach out to our customer service team - we're here to help!
Thanks again for choosing us for your purchase. We value your feedback and are grateful for your support. Have a wonderful day!
Super satisfied with the product! Fast delivery! Super simple install!
Wanted to check out their products and I’m glad I did!
Dear Christian,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Better then expected! Lights work well and are way better then stock!
Dear Frank,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
They are awesome! I can actually see better at night and see people walking at night.
Wanted to upgrade head lights to LED my old ones were getting worse.
Dear Courtney,
Thank you so much for taking the time to leave us such a glowing 5-star review! We are thrilled to hear that you had a positive experience with us and that you were happy with our service. Our team works hard to ensure that all of our customers receive top-notch care and it is always rewarding to hear when we have succeeded in providing excellent service.
Your feedback is truly appreciated and it serves as a great motivator for us to continue doing what we love. We are committed to providing the best possible experience for all of our customers and we are delighted to hear that we have met your expectations.
If there is anything else we can do to improve your experience with us, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future!
Shipping was a bit slow and had to contact them to get order and info on order
Price and availability
Dear Jeff,
Thank you for your feedback and we apologize for any inconvenience caused by the delay in shipping. We strive to provide a fast and efficient service for all our customers, and we regret that we fell short of meeting your expectations on this occasion.
We appreciate you bringing this to our attention and we will definitely look into ways to improve our shipping process to ensure this does not happen again in the future.
Please know that we are always here to assist you with any questions or concerns you may have regarding your order. Your satisfaction is very important to us and we value your business.
If there is anything else we can do to make your experience with us better, please do not hesitate to let us know. Thank you again for your feedback and for giving us the opportunity to address this issue. We hope to have the chance to serve you better in the future.
The site was easy to go thru, buying was easy and shipping was fast!
They had what I wanted at a great price.
Dear richard,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
I ordered it, I paid for it, it came in the mail, I installed it.
Had what I wanted, when I wanted it, and for a decent price.
Dear Robert
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service and it means so much to us to know that our efforts are paying off. We truly value your feedback and we appreciate you taking the time to share your kind words.
We are dedicated to providing top-notch quality and customer satisfaction, and reviews like yours serve as a great encouragement for our team to continue striving for excellence. Your support means the world to us and we are grateful to have customers like you who appreciate the hard work we put into every aspect of our business.
If there is anything else we can do to further enhance your experience or if you have any suggestions for how we can improve, please don't hesitate to let us know. We want to ensure that you are always completely satisfied with your interactions with us.
Thank you once again for your wonderful review and for choosing to support our business. We look forward to serving you again in the future and exceeding your expectations.
Amazing great service quick delivery time great customer service
Dear CITY C.
Thank you so much for taking the time to leave us such a glowing 5-star review! We are thrilled to hear that you had a positive experience with us and that you were happy with our service. Our team works hard to ensure that all of our customers receive top-notch care and it is always rewarding to hear when we have succeeded in providing excellent service.
Your feedback is truly appreciated and it serves as a great motivator for us to continue doing what we love. We are committed to providing the best possible experience for all of our customers and we are delighted to hear that we have met your expectations.
If there is anything else we can do to improve your experience with us, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future!
Fast and accurate ordering and shipment. Rapid delivery. Packaged for a safe shipment.
They have stock of the product that I was looking for.
Dear Ron,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Smooth, painless, went well. Just make sure you read details and it fits your vehicle
Bought other lighting from LED factory mart before. Some great some not so much.
Dear Stephen,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Great experience and fast shipping.
Easy installation but directions are no good.
Good company
Dear Steven,
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us and that our shipping was fast. We strive to provide excellent service to all of our customers, so it's always wonderful to hear when we succeed in doing so.
We apologize if you found our installation directions to be lacking. Your feedback is very valuable to us, and we will definitely take it into consideration as we work to improve our processes. If you have any specific suggestions for how we can make the instructions clearer, please don't hesitate to reach out to us.
We are so glad that you found the installation process to be easy. If you have any other feedback or if there is anything else we can assist you with, please feel free to contact us. Thank you again for your support and for choosing us for your purchase. We truly appreciate your business.
Delivery was longer than expected and the bright setting is a little weak.
Dear Will,
Thank you for taking the time to leave a review. We truly appreciate your feedback and are sorry to hear that your delivery took longer than expected. We strive to provide timely and efficient service to all of our customers, and we apologize for any inconvenience this may have caused.
In regards to the brightness setting being weaker than expected, we appreciate your feedback and will certainly take this into consideration as we continue to improve our products. We want to ensure that all of our customers are completely satisfied with their purchases and will do our best to address this issue.
We have also sent you an email to further discuss your concerns and see how we can make things right. Your satisfaction is our top priority and we are committed to resolving any issues you may have.
Thank you for choosing our product and for giving us the opportunity to improve. We hope to continue serving you in the future.
This was very timely and efficient transaction. I would use LED again.
Dear Gary,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.
Service was great, parts easy to find and order, but the shipping is a little slow.
Best prices on the same lights everyone else has.
Dear Paul,
Thank you for taking the time to leave us a review. We're glad to hear that you found our service to be great and that you were able to easily find and order the parts you needed. We understand that shipping times can be a concern for our customers, and we apologize if it was slower than expected in your case.
We are constantly working to improve our shipping processes and make sure orders are delivered in a timely manner. Your feedback is important to us and will be taken into consideration as we continue to strive for excellence in all aspects of our business.
If there is anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing us for your parts needs.
The light ls i ordered were a good price, plug and play, work well!
General search online
Dear Sherry,
We are delighted to receive your positive feedback! Thank you for taking the time to share your experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Item was packaged correctly and carefully. Tracking provided. Very satisfied
Good pricing and good description of items
Dear Alejandro,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us.
At LED Factory Mart, we strive to provide exceptional service and high-quality products to all of our customers, so it is always rewarding to hear when our efforts are appreciated. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
We truly value your feedback and will be sure to pass along your compliments to our team. Reviews like yours help to motivate us to continue delivering excellent service to each and every one of our customers.
If there is anything else we can do to further enhance your experience with us, please do not hesitate to reach out. We are always here to assist you in any way we can.
Thank you again for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Part as described and fast shipping...Installation was easy.
They had what I was looking for...
Dear David,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Easy to install along with the plug and play cable attachments.
Great price and different options to choose from.
Dear Jonathan,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Michael,
We apologize for this expereince. For the kit you purchased, we write a Note in the description: for some specical models, customer needs to purchase extra adapter wire. We also sent emails to you to explain. If you have any questions or require further assistance, please do not hesitate to contact us.