LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
I am a landlord and wanting quick eviction information due to a tenant being over a month behind. This page has offered great information and resources at the best price. I really appreciate it, thank you!
Date of experience: May 10, 2023
As a small business landlord, who's not contracted with a property management service, the demands of the business can quickly add up. It's important for our business to operate efficiently and economically. The time and money saved utilizing the free templates was a huge bonus.
Date of experience: August 28, 2023
We're glad to hear that our free templates have been beneficial for your small business as a landlord. Operating efficiently and economically is indeed crucial, and we're pleased that our resources could help you save both time and money. If you ever need more templates or assistance in the future, feel free to reach out. Thank you for sharing your positive experience, Nick!
I forgot to initially cancel my subscription after using it for one document. Fast forward 2 1/2 months, I called to cancel my subscription and left a voice message. Within an hour, my call was returned by Cris. Lucky for me and their new management, Cris refunded the 3 months that I hadn't used. Very satisfied and happy with this result. Thank you!
Date of experience: January 22, 2018
I used this LegalTemplates for a business partnership agreement and it was so easy, detailed and perfect for my small business. I also made a mistake on my billing option and without hesitation they corrected it for me and took great care of me. I would use this service again (if needed) and highly-recommend them over other legal template services.
Date of experience: June 1, 2018
As a secretary, I need to submit and have all papers signed up for my boss. We are new in the leasing business and sometimes, I'm asked to submit paperwork where no templates are to be found in the office. Glad that you helped me a lot from agreement papers to rental application and more. You save a lot of time and effort. Thanks to you.
Date of experience: August 27, 2019
I sent an email to legal templates customer service department when my credit card statement included an unauthorized charge for $39.95. Benjamin's reply to my email promised a quick refund if I submitted a positive review of their customer service. This is it... hopefully Benjamin was sincere and my refund will show up very soon!
Tammie B.
Date of experience: August 29, 2017
Cris was very helpful in assisting me in navigating the refund process, and following through with my request. The process is a bit more involved than what I had expected, but I am a satisfied customer, thanks to Cris!
Date of experience: March 2, 2018
I was looking for a partnership agreement template. I typed the words in to begin my search and, bingo, Legal Templates came up as one of the top results after the ads. It was exactly what l was looking for!
Date of experience: October 20, 2023
That's wonderful to hear! We're glad you found exactly what you were looking for when searching for a partnership agreement template. If you ever need more resources or have further questions, feel free to reach out. Your positive feedback is greatly appreciated!
Thank you to Charles and the team at Legal Templates for being easy to work and professional. I spoke with him today about an issue and he was able to resolve it for me very quickly. I am satisfied with today's interaction.
Date of experience: June 19, 2017
I had submitted a request for a refund and the turn around time was excellent. Cris responded within minutes of my request. He was very helpful and courteous. I would recommend dealing with him directly. He exceeded my expectations on customer service.
Date of experience: March 6, 2018
Called legaltemplates.net regarding an account issue and spoke with Lisa. She was very willing to help and listened attentively to my concerns. She then told me, in great detail, how to email my request to LT. Overall a very good experience.
NS
Date of experience: March 5, 2018
I recently had an issue and called the Customer Service department of LegalTemplates. I was answered by Charles within seconds and my problem was taken care of in about 1-2 minutes. I would absolutely recommend this company to my friends and family.
Date of experience: February 22, 2018
We had an issue with this business and we were quite unhappy. Charles, a supervisor, for legal templates reached out to us. After reviewing our account, Charles resolved the issue quickly and completely. Lisa also reached out to be sure that we were satisfied with the result. They have exceeded our expectations. Thank you both!
Date of experience: March 19, 2018
I contacted your call center because I no longer needed the service and forgot to cancel the automatic renewal. I had the pleasure of speaking with Benjamin and he was very helpful in assisting me with cancelling and instructions for receiving a credit. Customer Service is very important to me and I can tell its very important to your organization. Its always a great experience when you have representatives that are courteous, prompt and extremely professional. Thanks for the smile Benjamin.
Date of experience: August 11, 2017
I don't remember if I used a template from Legal Templates so I let the first month's charge slide; however, I do know they have excellent customer service. It was after business hours when I tried to contact them regarding cancelling my service and issuing a refund so I sent them an email. It was Labor Day weekend so I didn't expect an answer before Tuesday. Not only did they cancel for the last month I was requesting but they refunded me for the previous charge as well. If I need another legal template, I will be sure and check them out.
Date of experience: September 3, 2018
Getting a sample document here was as easy as clicking on the form I needed. Click, bam, done.
Date of experience: March 29, 2024
We're thrilled to hear that you found getting a sample document so effortless! Providing a seamless experience is our aim. If you have any further questions or need assistance in the future, don't hesitate to let us know. We're here to help!
I downloaded two POA templates for some generic permissions that I need to grant. The forms should do the trick. They're not as pretty and specialized as ones from some other sites, but I'm glad I don't have to go through the hassle of having to submit a credit card for a "free" 7-day trial period that I would have to cancel tomorrow.
Date of experience: January 20, 2023
Thank you, John! Your positive feedback is much appreciated. Thank you for also pointing out the different ways to improve our service in the future.
The pdf will be used for rental agreement. So that way I can use the document for other things
Date of experience: April 7, 2024
Thank you for sharing! We're glad our PDF format suits your needs for a rental agreement, offering versatility for future use. We appreciate your feedback!
It was really easy to navigate the site. I found a sample template that fit my needs for a modeling contract. There was an option to tailor it specifically by answering some questions. Also could have prefilled the form if I so chose to do so however I was happy with the basic template. I was able to print out the copies I needed. All in all a good experience.
Date of experience: December 15, 2023
That sounds like a great experience! We're thrilled that the site's navigation was smooth and that you found a fitting modeling contract template. Customization options can be handy, but it's awesome that the basic template met your needs perfectly. If you ever need more templates or assistance, we're here to help!
After finding many items on the internet that claim to offer free legal forms, only to find that you need to subscribe in order to print them. I found your site which actually offered a downloadable form. Thank You!, Thank You!
Date of experience: September 5, 2023
You're very welcome! We're pleased to have provided you with a downloadable form without any subscription requirements. If you ever need more legal forms or assistance in the future, don't hesitate to return. Thank you for choosing our services, Ruth!
I recently reviewed some templates for the use of releasing liability. However, we decided we did not need to go this route and would not be in need of the service. I did not realize that the trial period was only for 14 days rather than 1 month since this most trials are for a 1 month time period.
Although this was my mistake, Benjamin was very helpful in explaining the refund policy and cancelling my subscription. Also, after I explained that I did not realize the trial period was only 14 days he agreed to refund the subscription fee that I was charged. I appreciate this great customer service and I will recommend Legal Templates to those that I feel could benefit from what they offer.
Date of experience: August 7, 2017
Pleasant because I was only perusing the general information required. I am not in the USA at all but I will peruse and be cognisant of what is essential. Being ouside of the region for which this sample was prepared may not be what is needed in my geogrphical location. Thanke you for your output.
Date of experience: January 5, 2024
I understand, and I'm glad you found the information helpful, even if it might not be directly applicable to your location. If you have any specific questions or need guidance tailored to your geographical area, feel free to ask. Thank you for your understanding!
I downloaded and had an opportunity to review the document that you so generously made available on your site. I found it to be easy to read and manage, very comprehensive and a great tool when starting the documentation for a new company.
Thank you very much!
Date of experience: June 15, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
Having little to know background in the legal profession and being a beginner entreprenuer... the thought of developing a tenancy agreement from scratch was daunting... however this template from Legaltemplates has eased my burden greatly. It gives me the basic layout and platform from which to develop a business specific agreement. Cheers guys!
Date of experience: November 6, 2022
Thank you, Emmanuel! Your positive feedback is much appreciated. It is great to hear that the Business documents have been of great help to you.
Thank you LegalTemplates.com for providing legal templates that are indeed FREE as stated. So many places let you proceed with writing the document using their template, then want you to sign up and pay a fee for using their "free" service.
With GREAT appreciation - Sue
Date of experience: May 15, 2023
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.