LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Thank you for the form. I tried several websites and found out the free forms were not free.
Trying to get forms completed for elder people who don't have access or the funds to get forms completed by attorneys was difficult until I found your website.
Thank you for all you do providing forms for elders.
Date of experience: January 31, 2023
I was having issues with getting charged for a template for 2 months and Cris and the team did an awesome job with refunding me back. Amazing website, amazing team. Will be using this website in the future for sure!
Date of experience: March 5, 2018
Customer service was excellent. I used the site once, but was subsequently charged for 2 months after. I contacted customer service to request a refund. I was pretty much immediately contacted and they started the refund process. If I ever had the need to use their services again, I definitely would.
Date of experience: September 29, 2018
I forgot to cancel my free trial before the expiration date, and a quick chat with a customer service rep along with an email to the refund department, and they promptly authorized a refund... and all ON Thanksgiving Day! So, when I sink my teethe into that turkey leg in a couple hours, I will make sure to be thankful for the Legal Template crew!
Date of experience: November 22, 2018
Easy to navigate site and information, presented in a clear and easily understandable format
Date of experience: April 3, 2024
Thank you for appreciating our efforts to make our site user-friendly and information easily accessible in a clear format!
I called to cancel my free trial membership because if was not what I was looking for and Benjamin in customer service was very helpful and professional. I was truely surprised how quickly and easily he handled my request. Thank you Benjamin.
Date of experience: June 22, 2017
Sitejabber makes finding templates and downloading super easy and accessible. I wanted to look at contract examples and I got a ton of great templates from their site. I will be 100% recommending this to fellow peers and using this site again.
Date of experience: November 5, 2022
Thank you, Katherine! Your positive feedback is much appreciated. We are glad you took advantage of the templates we offer.
I have accessed the month-to-month residential and room-letting agreement. I found them easy to understand and they seem to cover all important aspects. I also found really useful information on the site.
Thanks!
Date of experience: September 18, 2023
We're pleased to hear that you found our month-to-month residential and room-letting agreements easy to understand and comprehensive. It's great to know that you also found useful information on our site. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for your feedback!
The app its very nice and interesting...it shows a very differences and different format where you just choose your favorites kind of templet to use...i rate it super wow this app
Date of experience: January 22, 2024
Thank you for your enthusiastic review! We're thrilled to hear that you find the app both interesting and versatile, with a variety of templates to choose from. Your 'super wow' rating means a lot to us!
The template was easy to download. Easy to read and understand. Relevant as a small business.
Date of experience: April 5, 2024
We're thrilled that you found our template easy to download, comprehend, and relevant for your small business needs!
I was looking for an example of a letter of intent to purchase form to see what information should be included in a Letter of intent. This form looks to be well thought out and covers what I should include in my Letter of intent.
Date of experience: October 18, 2023
We're delighted to hear that the letter of intent form was helpful and comprehensive for your needs. If you have any more questions or require further assistance as you work on your Letter of Intent, don't hesitate to reach out. Your feedback is much appreciated!
Overall, a great experience. The call was answered quickly and handled professionally. The rep got my account closed and processed the refund promptly and efficiently. I really appreciate the good customer service and professionalism.
Date of experience: June 20, 2017
Had a hard time looking for a site where I can use some templates for my documents. Tried Legal Templates and their customer service is great. Their website is user friendly for someone who is new to this kind of service. I would surely recommend this site to my friends and colleagues.
Date of experience: September 2, 2019
Needed to have some thing in power to start our case
Date of experience: April 4, 2024
We're glad our template provided you with the necessary starting point for your case.
Due to system issues, my free trial wasn't canceled and my card was charged. I called and worked with Charles where he was very understanding and beyond helpful in issuing a refund. It's always a pleasure when people go out of there way to help!
Date of experience: September 7, 2017
I am so happy with the experience I had with Charles. He returned my call in a very timely manner and was very personable and knowledgeable. I felt confident from the start the matter would be resolved and it has been. I greatly appreciate his assistance and will use thit's again when needing to create anotger legal document.
Date of experience: September 29, 2017
I used the legal transcript service and was please with the results. Furthermore, I had forgotten to unsubscribe from their service once I was finished using it. So I contacted them via email to request a refund on the charges I had received in the time I was no longer using their service. The response was prompt and polite. Though I have yet to receive my refund, my request is being processed and it looks as though I may get a full refund. Overall I am pleased with the service and feel valued as a customer.
Date of experience: March 1, 2018
It was very easy to find the document and download it I the needed format
Date of experience: April 5, 2024
We're delighted to hear that you found our site user-friendly and efficient for downloading documents in the format you required!
A lawyer working for a 501c3 law practice providing legal services for low income seniors in California told me that he trusted that I could create the Trust amendment I need using forms available online, when I stated that I could not afford to pay a lawyer's fee. I reviewed this site listed in a duck duck go search for 'Trust amendment forms' as a practice exercise. I printed out the pdf easily to review so that I can be prepared to try to create the document online. So far so good. I am proceeding with caution and appreciate what is offered by this website.
Date of experience: September 26, 2023
Thank you for sharing your experience with us. We're glad to hear that our website provided you with the resources you needed to review and prepare for creating your Trust amendment. We understand that legal services can be expensive, and we're here to support individuals like you in accessing the information and tools necessary to navigate legal matters more affordably. If you have any questions or need further assistance during the process, please don't hesitate to reach out. We wish you the best of luck with your Trust amendment, and we're here to help every step of the way.
Since I wasn't the person who initiated a template trial/purchase, i can't speak on the product. Although the person who did use the product said it was, indeed, effective enough to get by although there were a few grammatical errors in it (not my words).\
So, let me speak on behalf of the person that I worked with... Charles. He addressed my concerns and explained a few things and we came to a mutual agreement. Everything was professional and cordial, as business should be. Thank you, Charles!
Date of experience: October 27, 2017
Not sure why a review is required to speed up my refund. Seems a little strange to me. Without a review I was told it would take 15 days for a refund and with a positive review it would be much quicker. Not a good way to do business.
Date of experience: August 15, 2017
Was looking for something easy and efficient for the computer and understanding of not only myself but for client. The support team was also very helpful. Thank you Chris A for all of your expert help..
Date of experience: September 11, 2018
SCAM... Be warned. I called to cancel they said no problem, 7 months later I am still getting charged $39.95 month for a service I never used. When I told them I cancel 7 months ago they said: "Prove it", they are criminals.
Date of experience: March 16, 2017
Legal Templates provides very easy, user friendly customizable legal documents. Cancellation of their trial service was uneventful. The chat representative was very helpful and courteous. Likewise, my email communication was handled expeditiously.
Date of experience: May 21, 2018
I have been banging my head over the wall out of boredom trying to create a catering contract from stracth for my new business start-up. I am no lawyer by all means and it was a pain for me. Then I started googling and landed on this page, oh what a relief it has been. Saved me hours of work.
Date of experience: June 14, 2023
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for the kind words, M R! It always makes our day to hear that people like you enjoy our product. Our team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.