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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user reganj8
New York
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I needed to write a continuity plan for my business and did not know where to start. Legal Templates has a template that made it easy for me to write a plan that addresses my needs and helps my company.

Date of experience: October 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that Legal Templates was able to assist you in creating a continuity plan for your business. It's crucial to have such plans in place, and having a helpful template can make the process much smoother. If you have any more business-related needs or questions in the future, don't hesitate to reach out. Your preparedness is essential for your company's success!

Thumbnail of user lesleye57
Nigeria
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Thank you for this, it has helped me gain insight into how a proper Business sales NDA should be crafted

Date of experience: April 2, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're pleased to hear that our Business Sales NDA template provided valuable insight for you. If you have any further questions or need assistance with crafting your NDA or any other legal document, feel free to reach out. We're here to help!

Thumbnail of user emilyt52
California
1 review
0 helpful votes
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July 12th, 2017

The refund process was simple and straightforward. Danny was a great help. All I needed to give was my email and last 4 digits of my credit card, and the refund was taken care of via chat. It's nice not to have to stay on the phone and on hold.

Date of experience: July 12, 2017

Thumbnail of user susanr3797
New York
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I found this document form very quickly and downloaded it for free. I will use this in a private sale of a car in Michigan.

Date of experience: March 9, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the positive review, Susan!

Thumbnail of user davidm10699
New York
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

It was easy to navigate, quickly received what I needed, and no hidden pages asking me to sign up for something to receive something they advertise as free. Thank you!

Date of experience: January 10, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our platform easy to navigate, quickly obtained what you needed, and appreciated the straightforward process without hidden sign-up requests. Thank you for your positive feedback! If you ever have more requirements or feedback, feel free to reach out. We're here to help!

Thumbnail of user sheilag96
New Hampshire
1 review
0 helpful votes
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November 21st, 2018

I was searching for a lease agreement and did not realize I was signing up for a subscription. No fault of yours, I just didn't understand.
Chris was super nice to me over the phone and gave me a cancellation number to refund my card for the subscription.

Date of experience: November 19, 2018

Thumbnail of user leighp160
Texas
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Short to the point, makes it easy for managers to do assessments on employees

Date of experience: April 2, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to hear that our platform makes it easy for managers to conduct assessments on employees.

Thumbnail of user danicac2
Texas
1 review
0 helpful votes
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September 9th, 2017

I chose this site due to the template quality and presentation. They are professional looking and helped me with a lease agreement. Once I was finished with the services Charles helped me out with the cancellation process. The customer service was quick and efficient.

Date of experience: September 8, 2017

Thumbnail of user ejl11
Minnesota
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Very quick and simple to use the site. Found what I wanted very quickly.

Date of experience: April 2, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our site quick and easy to use! Our goal is to provide a seamless experience for our users, and we're pleased that you were able to find what you needed quickly. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

Thumbnail of user genen70
New York
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I was looking for a licensing agreement template. I found Legal Templates in an online search. It was immediately obvious that I had found what I was looking for. There was a concise and complete overview of all the requirements and then a sample form which was just what I need.

Date of experience: September 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found exactly what you were looking for with our licensing agreement template. It's great that you found our overview helpful, and we're here to provide concise and comprehensive resources whenever you need them. If you have any more requirements or questions in the future, don't hesitate to reach out. Thank you for your feedback!

Thumbnail of user sharonm220
California
1 review
0 helpful votes
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June 28th, 2017

Legal Templates is great website for all of your legal document services, unfortunately I do not need the services enough for it to be a reoccurring charge. I would definitely use their services again in the future for my legal docs needs. Charles was also very helpful in the process.

Date of experience: June 27, 2017

Thumbnail of user robinc113
Oregon
1 review
1 helpful vote
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January 30th, 2018

Lisa E. Took my call and was very pleasant and helpful. I do not use legal templates though I had the occasion to do so several months ago. The forms are easy to use and easy to modify. I just dont need them. I had sent an email trying to cancel this in Dec. She refunded me Dec. And Jan. Monthly charges and was super pleasant along the way.
I will come back in the future if I need this service. Thanks!
Robin Yeakel
Sothebys International Realty
*******@sothebysrealty.com
*******406

Date of experience: January 29, 2018

Thumbnail of user ericc2203
Thailand
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Simple Lease Agreement. Saved me a lot of time. Simple Lease Agreement. Saved me a lot of time. Simple Lease Agreement. Saved me a lot of time. Simple Lease Agreement. Saved me a lot of time. Simple Lease Agreement. Saved me a lot of time. Simple Lease Agreement. Saved me a lot of time.

Date of experience: October 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad the Simple Lease Agreement saved you time.

Thumbnail of user amyp1697
Arizona
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

I needed a template for a notice to remove a roommate. LegalTemplates had what I needed, the website was easy to navigate and had minimal spam. I will definitely use them again when I need further forms.

Date of experience: February 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Amy, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day. We hope to see you again soon!

Thumbnail of user sheilar504
Colorado
1 review
0 helpful votes
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February 20th, 2023

I would like everyone to know this is a great service. It goes right to the point and ask all the right questions for you to submit your information easily and quickly. I recommend everyone to try it and it's free.

Date of experience: January 10, 2023

Thumbnail of user aliciaw83
Massachusetts
1 review
0 helpful votes
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November 22nd, 2018

I had signed up but really didn't need the service. Called to cancel the membership and the customer service rep was quick and processed my request in a timely fashion. If I need the service I would definitely sign up again.

Date of experience: November 21, 2018

Thumbnail of user micheaqueen85
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Great but not a great way of getting rid off the stress and the anxiety that is the problem for the people in this world right away I think it would make sense for them not just for me to get rid off the pressure and stress and stress and stress but also to be a good friend to the person who has the energy and energy and energy and energy that they have and I would love for them and you guys as

Date of experience: October 4, 2023

Thumbnail of user veronicam68
Nebraska
2 reviews
0 helpful votes
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July 12th, 2017

I submitted a question online and thought I had to wait more than a day for my question to be answered, I had an instant reply within minutes. Later I had a question about my account and again Danny responded right away. Two thumbs up!

Date of experience: July 12, 2017

Thumbnail of user johno338
Colorado
1 review
0 helpful votes
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October 23rd, 2018

I used LegalTemplates to create a lease agreement and it was extremely easy. I had an issue with the autopayment and contacted the customer support team and they were more than happy to assist me. I would absolutely recommend LegalTemplates and will use them in the future.

Date of experience: October 23, 2018

Thumbnail of user ricedudes
Philippines
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Convenient and most of the time substantial. A good source or reference to start your legal form, and most of the times adheres to the tenets of substantive law. Always make sure to consult your lawyer before perfecting/using the contract.

Date of experience: October 30, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, RiceDude! Your positive feedback is much appreciated. Thanks for sharing how the legal forms saved you time.

Thumbnail of user mariog96
Philippines
1 review
0 helpful votes
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September 5th, 2019

The legal documents site had a number of awesome legal documents. I knew I was in the right place... I think the entire process of picking out the documents, filling them out, (with their assistance) correctly and completely. I do recommend this site. Thanks!

Date of experience: September 4, 2019

Thumbnail of user nathanc145
Philippines
1 review
0 helpful votes
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July 31st, 2019

I was looking for a website that would allow me to download a last will and testament for free and I was able to do it here. You helped me a lot. Thank you. I will definitely recommend your site to my family and friends.

Date of experience: July 30, 2019

Thumbnail of user luceroe
Indiana
1 review
0 helpful votes
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August 8th, 2017

I called legaltemplates customer service after realizing i forgot to cancel my trial, which caused my account to be charged $40. I spoke with danny and he was very courteous and prompt with answering my questions and he was able to get my money refunded back into my account.

Service
Returns
Quality

Date of experience: August 8, 2017

Thumbnail of user deliac78
Arizona
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Excellent customer service and support. The representative was attentive to my needs, asked the right questions and made recommendations that were very helpful and that would meet my needs. Very kind.

Date of experience: September 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that you had an excellent customer service experience with our representative. We always aim to provide the best support possible, and your satisfaction is important to us. If you have any more questions or need further assistance in the future, don't hesitate to reach out.

Thumbnail of user vanessap485
Florida
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

I was searching for an easy MOU template. This proved to be what we needed to outline our project.

Date of experience: March 27, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our MOU template proved to be what you needed to outline your project! If you have any further questions or need assistance with anything else related to your project, feel free to reach out. We're here to help ensure your project's success!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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