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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
I signed up for a free trial in August 2019 and incurred $ 639.29 of recurring monthly charges for a service that was never used outside of the free trial and was mistakenly forgotten. When the charges were discovered, the legaltemplates.net support team provided no sympathy refusing to refund any of the charges beyond the current month despite the ability to see there had been no user activity for the entire billed period.
1). Legaltemplates.net provides no monthly invoice, statement, or receipt.
2). Legaltemplates.net uses a third party billing system of a different name that is easy to overlook on a monthly credit card or bank statement.
Of course the customer is responsible for cancelling but these two points suggest legaltemplates.net purposely bait customers to sign up for free trials and conceal the recurring charges. In the case of this review, 16 months of charges occurred without a single email from legaltemplates.net. This is wrong.
Legaltemplates.net could easily make this right by accepting a partial refund but refuses to do so. Legaltemplates.net advertises a 100% satisfaction guarantee on their website. It's unfortunate that a fair compromise offer for an honest mistake was rejected.
Date of experience: January 8, 2021
Having the form available and free is a blessing to me and my family during this crazy time. Things have to move so fast so this form is so much help.
Date of experience: January 15, 2024
They supply easy and realistic contracts, and easy to understand and perform
Date of experience: March 28, 2024
We're delighted to hear that you found our contracts easy to use and understand! Providing practical and user-friendly contracts is our aim, and we're glad we could meet your expectations.
Every aspect scenario is broken down individually and nicely depicted.
Date of experience: March 28, 2024
We're delighted to hear that you found our breakdown of scenarios clear and helpful! Providing comprehensive guidance for various scenarios is our goal, and we're glad we could meet your expectations.
Thank you! I am impressed with the thoroughness of your trust :) Very professional template.
Date of experience: March 27, 2024
You're very welcome! We're thrilled to hear that you're impressed with the thoroughness and professionalism of our trust template. If you have any further questions or need assistance with trusts or any other legal matters, feel free to reach out. We're here to help!
Thank you for the advice and time saving template.
Date of experience: March 27, 2024
You're very welcome! We're glad to hear that you found our advice helpful and that our template saved you time. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
Thank you so much! Everyone else is trying to take my credit card information
Date of experience: March 28, 2024
You're very welcome! We're glad to provide a service that doesn't require any sensitive information upfront. If you have any other questions or need further assistance, feel free to reach out anytime. We're here to help!
Every part of the download was easy to understand and went flawlessly
Date of experience: March 28, 2024
We're thrilled to hear that your download experience was seamless and straightforward! Providing a user-friendly experience is our goal, and we're glad we could meet your expectations. If you have any other feedback or need assistance in the future, don't hesitate to let us know. We're here to help!
Amazing the best app used this wig It's so beautiful and The color is really the same as the picture it's So soft and pretty silky it's True to length, the seller was very helpful and always informed me and communicated so well with me shipping was fast! I can't wait to customize it and install it later to see the outcome Thank you I'll be ordering from this vendor again I love it. 5 stars from me I'll upload more pictures once I install it.
Date of experience: February 16, 2023
Thank you, Anna! Your positive feedback is much appreciated.
Website should be free what if some customers does not have an account... Some people done have accounts to pay any charge
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Hello,
I have been searching the internet for a good job verification document and this is pretty much self explanatory for both parties involved.
Thanks,
Cyndi
Date of experience: December 9, 2023
That's fantastic! It's great to hear that you found a job verification document that's clear and easy to understand for both parties. If you need any more assistance or information, just let me know!
I think it was a great site it really helped in my need and I appreciate them
Helping after the after the fact as well with understanding and helping me with the refund and cris was a great assist to the help that I received
Date of experience: January 18, 2018
Breath of fresh air. This website allowed me to download with ease in pdf or word without asking for my first born child or sending me on a wild goose chase. Thank You!
Date of experience: October 30, 2023
We're thrilled to hear you had a positive experience on our website! Your feedback means a lot to us, and we're delighted we could make the download process easy for you. Thank you!
I find it more helpful and educating especially for me and my family
Date of experience: March 25, 2024
Thank you for choosing us as your legal resource!
I'm very much excited to know more about this information.
Date of experience: March 25, 2024
Easy to do.Did it from my iPhone to my printer in seconds
Date of experience: March 25, 2024
Thank you for choosing us for your legal document needs!
Legal Templates gave me a straightforward, easy to use template for a Partnership agreement.
Date of experience: March 23, 2024
Thank you for your feedback! We're delighted to hear that you found our Partnership Agreement template straightforward and easy to use.
Found what I was looking for immediately. Very easy, very pleased at the outcome.
Date of experience: March 22, 2024
We're glad to hear that you found what you were looking for immediately and that you're pleased with the outcome! Providing a smooth and efficient experience is our goal. Thank you for your feedback
Just what I was looking for and truly free, fast and easy.
Date of experience: March 25, 2024
Thank you for choosing us for your legal document needs!
It was easy to look through the variety of options LegalTemplates has to offer. It's so helpful as I care for my aging sister and brother-in law and work towards getting their affairs in order!
Date of experience: October 16, 2023
We're glad to hear that you found it easy to explore our range of options on LegalTemplates. It's wonderful to know that we could be of help as you assist your aging sister and brother-in-law with their affairs. Thank you for sharing your positive experience!
Was looking for a simple template. Found it straight away and it had all possible scenarios already included. With little effort I got excatly what i neededWell done
Date of experience: December 29, 2023
That's fantastic to hear! I'm glad you found the perfect template quickly, and it covered all the scenarios you needed. If you have any more requirements or need further assistance in the future, don't hesitate to reach out. Your success with the template is greatly appreciated!
Legal Tamplates is truly outstanding! I dialed the Help line number and its friendly and knowledgeable Rep. Got back right away, went above and behind tonsolve the issue. Thank You I am blown away!
Jen
Date of experience: September 5, 2018
Have used twice now. Its great, saved me a lot of unnecessary legal hassle. My living arrangements have never been defined, but I easily found the proper documents for my situation.
Date of experience: October 16, 2023
We're delighted to hear that our service has been helpful in defining your living arrangements and saving you unnecessary legal hassle. Thank you for using our platform and sharing your positive experience!
Your site is informational and descriptive, just what I needed to start my business venture. Overall one of the more understandable and helpful sites I've seen in a while. Thanks again!
Date of experience: October 12, 2023
We greatly appreciate your kind words! We're delighted to have been a helpful resource for your business venture. If you ever need more information or assistance, don't hesitate to reach out. Thanks again for your support!
My review is about how the app is going to perform in which I will not know until I'm done with my documents
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2024
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Easy to understand and use.
Content that says it is free, is free, there's no catch.
Date of experience: March 24, 2024
Thank you for your positive feedback! We strive to make our platform easy to understand and use, and we're glad you found it hassle-free. Rest assured, our commitment to transparency means that when we say it's free, there's truly no catch. We appreciate your trust in us!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for sharing your experience. We're truly heartened to hear that our free form has been a blessing to you and your family, especially during such a challenging time. We understand the importance of having accessible resources when things need to move quickly, and we're glad to have been able to assist. If you require any further help or have any questions, please don't hesitate to reach out. Our best wishes to you and your family.