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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Mr Andy was exceptionally helpful on our call today. He also reminded me of the many benefits of having LegalTemplates whenever I may need it. Thanks again!
Date of experience: October 9, 2023
Good so far. Haven't seen the actual doc yet. Hoping it will be able to provide me what I need. Perhaps the review should be after I download the doc?
Date of experience: January 2, 2024
Thank you for the feedback. If you need further assistance with downloading the document, please don't hesitate to let us know. You also have the option to exit the review at any time.
Specific, thorough of the types of documents that I was looking for
Date of experience: March 23, 2024
Thank you for your feedback! We're glad to hear that you found our site specific and thorough in providing the types of documents you were looking for.
This template saved me a lot of time and helped me avoid fees! Thank you!
Date of experience: March 20, 2024
You're welcome! We're delighted to have been able to save you time and help you avoid unnecessary fees. If you ever need more assistance or have any questions, feel free to reach out. We're here to help!
Simple fuss free and provide good areas for you to consider
Date of experience: March 25, 2024
We're thrilled to hear that you found our service simple, fuss-free, and helpful in considering important areas. Providing user-friendly and comprehensive resources is our goal, and we're glad that we could meet your expectations. Thank you for choosing us for your legal document needs!
I have been searching and getting frustrated with trying to find a simple downloadable template. I am so happy to have finally found something so easy to simply download.
Date of experience: January 2, 2024
I'm thrilled you found what you needed! I'm here to help ease any frustration, so if there's anything else you're looking for, feel free to ask.
The template was very helpful in our writing of an offer letter for an independent contractor. It gave us ideas we had not thought of prior to coming across this.
Date of experience: September 19, 2023
We appreciate your feedback! We're pleased to hear that our template was helpful in crafting your independent contractor offer letter and provided valuable ideas for your process. If you have any more needs in the future, don't hesitate to reach out.
So simple and easy to be adopted and adjusted. This will be used in future as a model or samples
Date of experience: March 21, 2024
We're delighted to hear that you found our document simple and easy to adapt for your needs. It's wonderful to know that you plan to use it as a model or sample for future use. If you ever need more templates or assistance, we're here to help. Thank you for your feedback!
Found exactly what I needed, quick and efficiently. Excellent customer service. Process was quick and very efficient aswel. Very pleased, will definitely suggest to othe friends, anf use service again.
Date of experience: July 17, 2017
I enjoyed the website, but could not afford the monthly fee. They were very professional when communicating in regards to this matter. Would recommend.
Date of experience: August 21, 2018
Legal Templates helped me create a ground lease for a neighbor that had encroached on my property. It was easy to use and the support staff are extremely helpful!
Date of experience: June 19, 2017
This online store is better than most with super customer service in the chat mode. Juan helped me resolve a couple of questions and was very professional and considerate.
Date of experience: June 20, 2017
The speed with which my concerns were handled was exceptional! I had expected a 24 hour delay but was pleased to find that resolution took less than four hours.
Date of experience: July 13, 2017
Thank you for this basic letter of intent. It is very helpful to our architectural practice engaging in a relationship between a real estate seller and purchaser.
Date of experience: February 6, 2023
We’re really grateful and appreciate you taking the time to share your experience with us, March!
The free service is nice when you are in a pinch and need something generic that will be accepted by both parties. Thank you for not making this complicated.
Date of experience: January 14, 2023
Although the site isn't free it offers awesome documents and has helped me out in a couple of scenarios! The company also provides excellent customer service :)
Date of experience: November 17, 2018
There were many 'sample contracts' on-line.
All were totally irrelevant to my context.
LegalTemplates labeled theres in such a way that the one I downloaded was immediately useful.
Date of experience: May 2, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
Had an issue with the 14 day free trial and billing that was taken care off very quickly. Legal Templates has an EXCELLENT support service team, thank you DAVID C. For replying and taking care of my refund right away, greatly appreciated!
Date of experience: January 25, 2018
Very easy to use, professional, thorough and best of all, it truly printed for free. Now if I can just find one for education...thank you LegalTemplates!
Date of experience: May 4, 2023
We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.
Absolutely pro forma information necessary for us to formulate our own policy... I will consider using Legal Templates in the future since it was so appropriate for present circumstance.
Date of experience: May 15, 2018
This one is easy, grammatical (you would be surprised at the mistakes in some).
It fit perfectly with my original Lease Agreement, didn't need to add anything. Makes lease renewal a breeze.
Products used:
Legal document template
Date of experience: February 17, 2023
We’re really grateful and appreciate you taking the time to share your feedback with us, Patricia.
I felt like a pro in creating and finishing up my real estate documents! It was really easy. Plus, they have the most courteous and helpful staff. Will surely share with my friends. Thank you!
Date of experience: September 1, 2019
It was even better than I expected. Clear format as well as helpful information about each segment. Not what you expect when wandering around the legal world. Thanks!
Date of experience: June 8, 2023
Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.
Makes you sign up for access to document. Free trial period follow by $40 a month automatic fee. Then they ask for a review before even seeing the finished product
Date of experience: June 21, 2023
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Easy to use and to download. Very specific and quick
Date of experience: March 24, 2024
Thank you for your kind words! We're glad to hear that you found our platform easy to use and download from, as well as specific and quick. Your satisfaction is our priority!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for your kind words! We're delighted to hear that Mr. Andy provided exceptional assistance, and we appreciate your continued support of LegalTemplates. If you ever require further help or have more questions in the future, please don't hesitate to reach out. We're here to assist you!