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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user pt180
Minnesota
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I found the tips helpful. I found the "free Will" a little disappointing because I was required to give my credit card information before being able to print the Will.

Date of experience: December 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm sorry to hear about the disappointment with the process, credit cards are required for verification purposes. Your feedback is valuable, and we'll work to improve the experience. If there's anything else we can assist you with, please let us know.

Thumbnail of user barbarag265
Florida
1 review
0 helpful votes
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August 31st, 2018

Chris was great my account never updated that I cancelled and he was very accommodating. I activated it for not even 5 minutes to see what was available and at this moment I didn't need any forms.

Date of experience: August 30, 2018

Thumbnail of user emilym272
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2018

Website was very easy to use. I was able to access what I needed within the trial period! Excellent and fast customer service as well! Will use them again in future if ever needed! Thanks so much!

Date of experience: November 20, 2018

Thumbnail of user johnb11086
North Carolina
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Tailored for North Carolina, the on-line form is thorough (READ ALL OF IT!) and encompasses the key areas that the designated Agent, acting as Attorney-in-Fact, will be authorized to perform for the principal. Simple, quick and free.

Date of experience: May 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user samirb57
North Carolina
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

This format and breakdown of its contents make comprehending a parenting plan so easy

Date of experience: March 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our parenting plan format and content breakdown made comprehension easy for you. If you have any further questions or need assistance, please feel free to reach out. Thank you for your feedback!

Thumbnail of user pauld3236
GB
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Very straightforward to download. Exactly what I needed.Thank you

Date of experience: March 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that downloading the document was straightforward and that it met your needs perfectly. If you require any further assistance or have any questions in the future, don't hesitate to reach out. Thank you for using our services!

Thumbnail of user willf426
Florida
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

My experience was great we easy to find on line and use.

Date of experience: March 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had a great experience finding and using our service online. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing us!

Thumbnail of user frankb1912
Ohio
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Easy to work with, had all important part you need and I realty recommend this!

Date of experience: March 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our platform easy to work with and that it contained all the important parts you needed. Thank you for your recommendation! If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thumbnail of user brendasanniec
Arizona
1 review
0 helpful votes
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October 7th, 2023

It was easy and informative, including things that I had not considered need to be in the contract. I would recommend it to anyone who is not in a position to pay high attorney fees.

Date of experience: July 10, 2023

Thumbnail of user michaelb9722
Florida
1 review
0 helpful votes
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February 20th, 2023

Fantastic information and easily explained and invaluable for landlords and roommates who are starting their journey or need a better way of understanding

Date of experience: January 17, 2023

Thumbnail of user anitab692
California
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I am grateful that I was able to just download a Word document for my notice without having to pay for it, signup for any emails, free trials, or additional services.

Date of experience: December 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to have helped! Enjoy using your notice. Thank you for the feedback, Anita!

Thumbnail of user andrellw
Oklahoma
1 review
0 helpful votes
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January 23rd, 2023

Don't have anything to sayIn an effort to provide the most unbiased reviews possible, Sitejabber does not allow members to review businesses that they own or with which they are otherwise affiliated.

Tip for consumers:
Nope

Products used:
Template nope

Date of experience: January 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Andrell. If you need assistance in creating legal forms, please feel free to reach out.

Thumbnail of user tylerc185
GB
10 reviews
12 helpful votes
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January 5th, 2024

Well, sometimes evryone faces the situation when he/she needs a help from legal services. I also faced suc a situation, the government wanted to sell my house because I don't pay for it, however I really pay for it and I couldn't understand why government decided to charge me. I understood that I wasn't able to solve this issues by my own and I had to apply to specialized legal services. I chose this company and applied to managers here. They seemed to me ral professionals after communicating with them and I believe that I will aply hee in case of such situations because they help pretty quickly.

Date of experience: November 17, 2021

Thumbnail of user lloydelk
Florida
1 review
0 helpful votes
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September 18th, 2018

Talked with a representative by the name of Chris. The guy was awesome, helped me with my cancellation and showed that he understood where I was coming from.

Date of experience: September 17, 2018

Thumbnail of user erikd193
TZ
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

It has been a fascinating inputs on the said subject.
With detailed information and way forward, one can review and best edits per the local laws and regulations.

Date of experience: May 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user akr8
Bangladesh
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Its good. This review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your genuine feedback and your transparency about your review. Thank you for sharing your positive experience!

Thumbnail of user sheenas22
Philippines
1 review
0 helpful votes
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July 15th, 2019

Since I started looking for a job I also had to deal with my real estate problems. Legal Templates helped me a lot. It helped me save time and effort. Thank you for your hard work!

Date of experience: July 15, 2019

Thumbnail of user charletteh2
Philippines
1 review
0 helpful votes
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August 7th, 2019

I can say that this website is awesome! I was able to get the legal document i need. It was a smooth transaction and they helped me so much. Representative are so patient on me. Excellent!

Date of experience: August 5, 2019

Thumbnail of user jeffb2165
Arizona
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

One thing I absolutely hate is when a company says "FREE TEMPLATE" then you go through all these steps answering questions and bam before you can download the document you need to pay or sign up for a trial service. The whole purpose for giving me a free document was to see if I like the services before I commit to paying for more.

Well, I am happy to say I came looking for an affiliate agreement template I could build off of, they said it was free... and after I downloaded it, opened it in my word processor, and started to make my changes, NOT ONCE WAS I ASKED FOR A CREDIT CARD. NO WATERMARKS either. Our and Simple FREE. Their service is upfront and they offer what they say they are going to offer.

Date of experience: October 17, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jeff! Your positive feedback is much appreciated. We are glad you took advantage of the free template :)

Thumbnail of user mattk64
Michigan
1 review
0 helpful votes
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August 3rd, 2017

Everything worked out and went pretty fast they were nice and very helpful so I'm glad I got to talk to a polite person it helps and makes for a good day

Date of experience: August 3, 2017

Thumbnail of user alexam20
California
2 reviews
1 helpful vote
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February 19th, 2018

David was wonderful. Our call kept dropping but he was diligent in completing our business. I really appreciate his efforts & look forward to doing business with your company in the future

Date of experience: February 19, 2018

Thumbnail of user massarb
Maryland
1 review
0 helpful votes
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February 20th, 2023

I am preparing this for a relative who does not speak English and whose daughter is born in the U.S. My relative is living abroad now with his family (wife and daughter).

Service

Date of experience: January 25, 2023

Thumbnail of user vickiek131
Georgia
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

After hours of trying to print out "FREE" documents,only to have them request my credit card information or they wouldn't let me print my forms,or delete the information that I had already filled out on my "FREE" forms! What a scam! THANK YOU SO MUCH FOR BEING HONEST! FREE means FREE!

Date of experience: May 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Vickie, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user michaeln2720
Maryland
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I was looking to understand what documentation a quitclaim deed requires in the Commonwealth of Virginia. I was able to download an example. Very helpful.

Date of experience: December 13, 2023

Thumbnail of user lisap3155
Texas
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

This is the only free template I was able to download even though other sites stated they were free. Thanks to LegalTemplates I will not have to create my own contract.

Date of experience: September 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to have been able to provide you with a free template that saved you from having to create your own contract. Thank you for choosing LegalTemplates, and if you ever need more templates or assistance in the future, we're here to help. Your satisfaction is our priority!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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