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LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
It was fast very easy. I am going to be using them for my next contract needs. Thank you so much for making it so simple will definitely be recommending it to friends and family.
Date of experience: June 5, 2023
It is useful and very sufficient. The template shows all necessary information.
Date of experience: March 11, 2024
Thank you for your positive feedback! We're glad you find the template useful and sufficient, with all the necessary information displayed. Your satisfaction is our priority!
This template has been more than helpful. Made my work so easy
Date of experience: March 11, 2024
We're delighted to hear the template made your work easier and was more than helpful to you! Thank you for sharing your positive experience with us.
After looking on sites that say "free" this one actually is free. Thank you.
Date of experience: March 12, 2024
We're so glad to hear that you found our genuinely free resources valuable. Thank you for acknowledging our commitment to providing free services. We're here whenever you need us again!
Should be based on use and not a subscription you need to remember to cancel. I think this type of arrangement should be an option as well as single use payment.
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2023
Thank you for reaching out to us via Sitejabber, Tom. I read your review, and we want you to know that we take every comment and feedback received very seriously, and we'll certainly consider this as we continue to enhance our service offerings. Your input helps us tailor our options to better suit the needs of our users.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
It's difficult to review the final document without seeing it. The site is easy to use and appears to cover the bare necessities of a LLC operating agreement.
Date of experience: July 8, 2023
I was charged for two months accidentally after I subscribed and they responded right away and put the refund into action. When I was a subscriber I put to use many of the legal templates with ease.
Date of experience: September 25, 2018
The only template I found that would print the blank sheet without filling out a bunch of info with email.
Date of experience: January 2, 2024
I'm glad you found a template that allowed for a clean, blank printout without requiring extensive information or email submissions. If you need anything else or have further questions, feel free to reach out!
This company has helped me in a big way with the situation I find myself in. I greatly appreciate everything they have done and all the time they spent helping me.
Date of experience: November 26, 2018
Services are great - they way the swindle your money if you are trying to use the free services - are 100% Suspect. Or just really set up to catch your money if you are not paying very close attention.
Just know that any fees they collect are NON-Refundable - which is of course in their policy write up. But one has to know it's done by the SECOND. Literally went in to cancel the account - 1hr & 25 mins after it says I signed up for the account (7 days ago). Because they put the charges through - rather weirdly it's $39.95 - but they did 38.95 and then $1 (guess they had to check to see if card worked again). They do NO refunds for NO reason - they even said even if it was just 3mins after a charge was made - they would do no refunds.Mind you the charge is still pending - so not putting it through is definitely something they CAN do - they did it with the $1 they put through when I signed up for the free trial - it was pending for a day or two and then it fell off.
So. Yes use the services. But make sure you cancel within 72hrs - that way. You will have no issues if you just want to use the free services.
Tip for consumers:
Cust support was a little snarky - I'm sure they are used to the calls about this issue.
Products used:
just a fill in the blanks document that I took to get signed
Date of experience: July 5, 2023
Thank you for taking the time to provide your feedback, Michele. We appreciate your positive remarks about our services and are glad to hear that you found them to be great. We always strive to offer the best experience to our users.
We understand your concerns regarding the payment process for our free services, and we apologize for any confusion caused. We would like to clarify that while we do offer free services, there are certain premium features that require a subscription. Our payment policies are outlined clearly in our terms and conditions to ensure transparency.
We appreciate your suggestion to cancel within 72 hours to avoid any issues with the free services. Cancellation can be done under “Account settings” once you are logged in to the website.
If you have any further concerns or questions, please feel free to reach out to our customer support team. We are committed to addressing any issues and ensuring the best possible experience for our customers.
Thank you for choosing our services, and we hope to have the opportunity to serve you better in the future.
I found it very helpful. Well appreciated. I will recommend to my other colleagues and friends the site.
Date of experience: January 8, 2024
We're delighted to hear that you found our service helpful! Your recommendation to colleagues and friends means a lot to us. Thank you for your support and for spreading the word about our site!
I found you online this morning you're exactly what I was looking for for my business I could because I was needing an employment verification form I love it I will only use your trial so far thank you
Date of experience: June 21, 2023
Thank you for your positive feedback, Mary! We're thrilled to hear that you found us online and that our service is exactly what you were looking for. We're glad our employment verification form meets your needs. We hope that our trial continues to impress you, and we're here to support your business whenever you need us. Thank you for choosing us!
The legal advice and template on the site was great and easy to use. Unlike other sites, I did not have to sign up for a free trial (only to forget to cancel and end up paying for it).
Date of experience: January 31, 2023
It’s lovely to hear your positive feedback, Abby! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
I am running my car repair business since 48 years. I wanted to expand my business through a partnership setup and I found this template very helpful.
Date of experience: August 22, 2023
Congratulations on running your car repair business for 48 years, Shadab! It's great to hear that you found the partnership template helpful for expanding your business. Best of luck with your expansion plans!
Your forms were exactly what I needed at the right time to keep me legally documented & Corroborated. A big Thank YOU to Charles (Legal Templates Phone support SPVSR). Charles answered my questions & helped me use the site efficiently. I Also had access to legal documentation for other legal questions I have AS WELL. THAT was a PLUS... Legal Templates is WIN WIN for me
Date of experience: August 15, 2017
Just was glad to find such an straightforward templates
Date of experience: March 10, 2024
Thank you for your wonderful feedback, Tonka!
Nice very accurate nice very accurate nice very accurate
Date of experience: March 10, 2024
Thank you so much for your kind words! We're thrilled to hear you found everything to be accurate. Your feedback is greatly appreciated!
This template provides all that I need and more. While my MOU is rather simple, this template identified the additional clauses that I need to consider.
Date of experience: December 22, 2023
That's fantastic! It's great that the template covered not just the basics but also helped identify additional clauses for your MOU. If you need further assistance or more templates, feel free to ask!
Thank you for allowing me to print blank templates without having to open an account and jump thru hoops just to get a quick form done.
Date of experience: January 5, 2024
You're very welcome! We believe in making things simple and hassle-free. If you ever need more templates or assistance in the future, feel free to reach out. Thank you for your feedback!
The explanation on each clause is very helpful to business beginners. The language is simplified and easy to understand. I like the multiple options given.
Date of experience: September 28, 2023
We're thrilled to hear that you found the explanations on each clause helpful, and that the language was simplified and easy to understand. Providing multiple options is important to cater to various needs, and we're glad you appreciated that. If you ever require more guidance or documents in the future, please feel free to return. Thank you for your valuable feedback!
Thank you very much for understanding and the willingness to work with me to guarantee future business. I look forward to working with you again.
Ariana Boney
Date of experience: August 14, 2017
I searched for months for Last Will and Testament forms in Word Doc. Wow! Today I finally found the best and easiest site to download the best templates possible. So easy. So thorough.
Date of experience: October 30, 2022
Thank you, Barry! Your positive feedback is much appreciated. We are glad you took advantage of the Last Will and Testament document :)
I used the service to create a contract for creative license and the site is easy to use and my interaction with the, Cris on the customer service staff was nothing but positive.
Date of experience: January 30, 2018
I was very thankful that John was so friendly on the phone and very helpful with my concerns. He answered all of my questions and got me help with my problems right away
Date of experience: May 22, 2018
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Wow! Thank you for your kind words! We're glad that we could exceed your expectations.