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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.8%
Positive
440
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user johndoed1
Texas
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

My experience was good Why does this needs to have 50 letters. The actual process of rating this is ehh.

Date of experience: January 10, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for choosing our service!

Thumbnail of user bluebulliesforlife
Missouri
1 review
0 helpful votes
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February 20th, 2023

It is very simple to understand and work threw and explains it self very well and you can print and it's easy To go back threw to correct or add something.

Date of experience: February 10, 2023

Thumbnail of user kai.09202015
Florida
1 review
0 helpful votes
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October 7th, 2023

I found it very easy to do all the work in it and put everything in one process. It's a one stop process and it's all in one sign signature and print great service.

Date of experience: June 2, 2023

Thumbnail of user scherriea
California
1 review
0 helpful votes
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August 11th, 2017

Benjamin was very helpful and prompt about fixing my problem. He was very courteous and was willing to fix my problem. It was a very pleasant experience.

Date of experience: August 11, 2017

Thumbnail of user linaa17
Texas
1 review
0 helpful votes
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March 6th, 2018

The interaction with David was very pleasant. He was very professional, courteous, and kind. He knew what he was doing and he handled the issue very professionally.

Date of experience: March 5, 2018

Thumbnail of user vincet18
Texas
2 reviews
0 helpful votes
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September 12th, 2017

Good templates. Wasn't perfect but it was a good base document to work with. I would recommend to anyone who is needing templates for various occasions

Date of experience: September 12, 2017

Thumbnail of user marjorien9
Georgia
1 review
0 helpful votes
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July 18th, 2019

I used the 14 day trail but canceled 2 days before. There was a problem with the cancellation. I called customer support.It was taken care of. Everything was GREAT

Marjorie

Date of experience: July 18, 2019

Thumbnail of user terrym1821
California
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Downloaded some needed documents and happy with the results.

Date of experience: March 8, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive review, Terry.

Thumbnail of user arniee5
Washington
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Creating documents with these templates is easy and clear.

Date of experience: March 8, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback, Arnie!

Thumbnail of user johnf4491
Nebraska
1 review
1 helpful vote
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October 12th, 2022
Verified purchase

We were looking for some proper language to terminate an Independent Contractor agreement and found your website during a Google search. Saved me lots of time.

Date of experience: October 12, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback, John! We are glad to hear our document saved you time :)

Thumbnail of user pjj42
Australia
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

Templates were easily found & downloaded. Will recommend your website to anyone who might require legal templates.

Date of experience: January 4, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your support and recommendation! I'm delighted you found the templates easily and that you're willing to share our site with others. If you or anyone you know ever needs more templates or assistance, feel free to reach out.

Thumbnail of user aprilw551
Utah
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

It was nice to not have to stop at DMV to get a Bill of Sale, and to be able to print it off right at home. Still have to make a trip out to a notary though.

Date of experience: October 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad we could save you a trip to the DMV by providing the Bill of Sale online. The notary visit is the final step, and we appreciate your feedback. If you have any more document needs in the future, don't hesitate to use our services.

Thumbnail of user jacobh497
Canada
1 review
0 helpful votes
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April 14th, 2022

This site is a data mine! Beware that your data is not safe and WILL be sold, they hide the options to prevent this from the account page, making you jump though hoops to have your account delete, info not sold, and for even data request. They will not help you over email support and will just link to PDF with instruction. PDF are not safe when you do not trust the person send them, they can hold exploits to steal more info from your computer itself! Stay away and save your data AND money!

The option to not sell your data is a very small button at the very bottom of the page, that takes you to a larger page with a a button hidden in the middle of the page that then takes you to a hidden page with the data options, none of these options are clearly. Located anywhere in your account page aswell as no clear option to have your account delete. This site complies, but its hidden pages and lack of references in the main profile page makes me think they do not want to comply and want you to have to work at figureing out how to not have your data sold.

This site is a data mine, its very easy to tell, YOU are the product to them ontop of them running shady billing practices.

Tip for consumers:
Do not use it, they will sell your data by default.

Date of experience: April 14, 2022

Thumbnail of user behrouzr1
IR
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Good experience,easy and accessible,it would be helpful each boilerplate has the terminology of its legalese and its technical words related to that subject

Date of experience: September 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our services, finding them easy to use and accessible. Your suggestion about including terminology explanations for legal and technical terms in our boilerplates is valuable, and we'll definitely consider it for future improvements. Your input helps us enhance our offerings to better meet your needs. Thanks again for choosing our company!

Thumbnail of user cynthiah2193
Illinois
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

No problems uploading the template to use for future opportunities to create a last will and testament document.

Date of experience: December 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's great news! Uploading templates for future use, especially for something as important as a last will and testament, can provide peace of mind. If you have any more questions about will preparation or need further assistance, feel free to ask!

Thumbnail of user masona11
Arizona
1 review
0 helpful votes
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May 11th, 2018

I was supposed by how friendly and accommodating this company was. Their customer service was knowledgable and guided me to my desired outcome very quickly!

Date of experience: May 10, 2018

Thumbnail of user myram162
Georgia
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Very much helpful information to get what I've got to do to get my stuff back! Thank you

Date of experience: March 6, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm glad to hear you found the information helpful! Thank you for taking the time to share your feedback. If there's anything else you need, please don't hesitate to ask.

Thumbnail of user maram151
Spain
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

It appears it is a good model, although I could not download it yet.

Date of experience: March 6, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback. Let us know if you need further assistance!

Thumbnail of user pamw766
Arkansas
1 review
0 helpful votes
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January 26th, 2024

Don't know until I see the document from the agreement between the owner and the tenant. The property has a large yard.

Tip for consumers:
When can I print my rental agreement?

Date of experience: January 26, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Hi Pam,

You can download your documents here: https://app.legaltemplates.net/dashboard

Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in.

After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document.

We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

Thumbnail of user deidrab46
Texas
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

The form was easy to follow, straight to the point.

Date of experience: March 6, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback!

Thumbnail of user marke194
Florida
1 review
1 helpful vote
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June 26th, 2017

I have used Legal Templates to create a document needed to negotiate with a tenant. It was very easy and smooth. I took advantage of the free trial period to create my document and was not sure I would need any more documents. I happened to check my bank account and saw I was being charged for a 2nd month of Legal Templates because I had forgot to cancel my membership. So I canceled it today. I got an email from LT confirming my cancellation along with an email address if I needed further assistance. So I emailed them and explained I only used the service for the one document and asked if they could refund the payment currently being processed at my bank. I was surprised to get such a quick response from Danny U. Just few hours after my request approving my refund! What a breath of fresh air, most businesses say after your free trial if you didnt cancel tough luck pay us. Thank you Danny U. For understanding my situation and reacting quickly to resolve it for me! Great company I would not hesitate to recommend it to my friends. Mark E.

Date of experience: June 26, 2017

Thumbnail of user manuelas56
North Dakota
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Thank you for your the huge help much appreciate
Simple and so fast

Date of experience: March 6, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! I'm delighted to hear that you found the help to be significant and efficient. If you ever need further assistance or have more questions, feel free to reach out. Your appreciation means a lot. Thank you!

Thumbnail of user sarahk138
California
1 review
0 helpful votes
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August 1st, 2017

I had some issues with my account, and Danny O got back to me in under and hour, and helped me solve what I thought was an unsolvable problem! The next time I need legal templates, I'll be back.

Date of experience: August 1, 2017

Thumbnail of user jonathans421
Philippines
2 reviews
1 helpful vote
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July 21st, 2019

I would recommend this website to my paralegal friends. When you do day to day clerical work from a legal firm, this is the site for you. So easy to use.

Date of experience: July 20, 2019

Thumbnail of user nicholass1215
Poland
1 review
0 helpful votes
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January 3rd, 2024
Verified purchase

Clicked the link and the doc was there, no paywalls, account sign ups, or other crap. Really useful service.

Date of experience: January 3, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our service was straightforward and helpful for you, without any unnecessary hurdles! Thank you for sharing your experience!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

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Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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