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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.3%
Positive
458
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user angelab3231
Florida
1 review
0 helpful votes
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March 19th, 2024
Verified purchase

This was very user friendly and a big help. Especially when it came to making sure everything that was included was necessary and nothing was being left out.

Date of experience: March 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our platform was user-friendly and helpful, especially in ensuring completeness and accuracy. If you ever need further assistance or guidance, don't hesitate to reach out. We're here to support you!

Thumbnail of user dequeenc
Idaho
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Finding templates is easy with LegalTemplates. They are easy to download, fill out, and print. I have also used some for emailing.

Date of experience: March 31, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're thrilled to hear that you find LegalTemplates easy to navigate and utilize for various purposes, including emailing. If you ever need assistance or have any questions, feel free to reach out to us. We're here to help!

Thumbnail of user tamust
Nevada
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

I was not paying for four months I'm still behind. I'm going to see a psychologist myself and this is what I do.

Date of experience: April 7, 2024

Thumbnail of user gerhards48
Australia
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

Your website seems to become a good source of information and hopefully my future assistance. I am looking forward to receiving your assistance in the sale of my company/business.

Date of experience: March 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your trust and kind words! We're excited about the prospect of assisting you with the sale of your company/business in the future.

Thumbnail of user johnd9132
India
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

You need to tweak the timing of the pop-up asking visitors for a review -- I haven't even glanced at the concerned template and here you're asking me to review. Do you find that reasonable?

Date of experience: March 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback, John. Users have the option to exit the review. Please let us know if you need further assistance.

Thumbnail of user herbertn45
Uganda
1 review
0 helpful votes
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March 18th, 2024
Verified purchase

Using legal templates can be a convenient and cost-effective way to draft legal documents for various purposes. Here's a general overview of the experience of using legal templates:

Date of experience: March 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback!

Thumbnail of user markb5605
Oklahoma
1 review
2 helpful votes
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January 19th, 2024

legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.

[Later that day]

Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.

So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!

Tip for consumers:
I hate sites that trick me into thinking they are "free" only to find out there are so many strings attached that you want to poke your own eyes out with a stick and no anesthetic. The strings included really annoying attempts at upselling, plus automatic implementation of recurring billing unless user takes more action, the instructions for which are conveniently not included and challenging to figure out.

legaltemplates.net is such a site.

Products used:
a legal form

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality

Date of experience: January 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user mariamb57
California
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Can't tell you how wonderful it is to find a site that actually is true to what they advertise. Thank you so much for making my life easier!

Date of experience: April 3, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our site lived up to your expectations and made your life easier. Thank you for your kind words and support!

Thumbnail of user jazmine.will28
California
1 review
1 helpful vote
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February 23rd, 2024

This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.

Tip for consumers:
Stay away from this site. Check your banking statements often.

Products used:
None

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality

Date of experience: February 23, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user brendar1923
Florida
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

We are a small Family business. It is vital that our Warehouse person be on time. After several meetings to discuss the situation, We found no alternative but to prepare a written warning. This was easier than I thought.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your experience with us. We understand how crucial punctuality is, especially in a family business setting. It's reassuring to hear that our process for preparing a written warning was straightforward and met your needs effectively. We're here to assist with any future requirements you may have, ensuring that managing such situations remains as seamless as possible for you.

Thumbnail of user michaels12718
Colorado
1 review
0 helpful votes
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March 13th, 2024
Verified purchase

It was fast and uncomplicated. Great to work with. The documents printed nicely. I would recommend this site to anyone. Very user friendly, getting around the site was easy.

Date of experience: March 13, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your experience and recommendation!

Thumbnail of user jeresitod
Philippines
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

It is very detailed and comprehensive. The agreement is useful in my search for this type of document.

Date of experience: March 29, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found the agreement detailed and comprehensive! Ensuring our documents are thorough and useful is a top priority for us.

Thumbnail of user dellat22
Maryland
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Downloading was easy, not ready to review usefulness yet because you asked before giving time to determine

Date of experience: March 31, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that downloading was easy for you! If you have any other feedback or questions, feel free to let us know. We're here to assist you further.

Thumbnail of user caoq
Viet Nam
1 review
0 helpful votes
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March 17th, 2024
Verified purchase

I am very happy with the results at [STORE NAME]! My work are very comfortable after being filled with the working substance. I had a great experience and received extremely enthusiastic advice.

Date of experience: March 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your positive experience! We're thrilled to hear you found our advice enthusiastic and helpful.

Thumbnail of user lisab5488
Pennsylvania
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Easy and convenient GREAT access too pertinent information to equip one with the necessary tools to carry out Real estate issues and domain in a legitimate legal document.

Date of experience: March 28, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our website easy, convenient, and a great resource for accessing pertinent information for real estate issues and legal documents.

Thumbnail of user zakirh16
Bangladesh
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

Clear & concise information: Navigating legal issues just got easier! The site breaks down complex topics into clear, bite-sized chunks. Saved me hours of research!... User-friendly & intuitive: Forget clunky legal sites! Intuitive design and search functions make finding answers a breeze.

Date of experience: January 14, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you found our site's information clear and concise, making legal navigation easier for you. We're also glad to know that our user-friendly design and intuitive search functions contributed to a seamless experience. If you have any more questions or need further assistance, feel free to reach out.

Thumbnail of user andrewr2073
California
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Took me 4 or 5 times to finally find the blank pdf form I could download and print without having to fill in 1st and jump through all those hoops. Be like a buzzed party girl and give it up already!
Overall a good experience, hope your's is too?

Date of experience: January 11, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had an overall positive experience! If there's anything specific you liked or any areas where we can further improve, please feel free to share your feedback. We appreciate your support!

Thumbnail of user suer812
Australia
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

This was amazing, was strapped for time and was really dreading looking up and trying to do my own contract. Perfect for our business

Date of experience: April 7, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to have been able to assist you, especially during a busy time. Thank you for choosing our services for your business needs!

Thumbnail of user jeffm2506
Montana
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

Needed an agreement in the state of Wyoming. This one was very comprehensive and complete. Didn't see a lot of areas that were left out.

Date of experience: March 25, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our agreement comprehensive and complete for the state of Wyoming! Thank you for choosing Legal Templates for your legal document needs!

Thumbnail of user nataliep627
Texas
1 review
0 helpful votes
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March 12th, 2024
Verified purchase

It was very easy to find what i was looking for. No complications no gimmicks or tricks. And all options were listed very clearly to pick whichever was best for your case.

Date of experience: March 12, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for taking the time to share your feedback!

Thumbnail of user jamesw6721
Pennsylvania
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Makes a basic template exactly as stated, explains the clauses and why they exist, then offers the template for download.

Date of experience: April 4, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback on our template; we're glad it met your expectations and provided valuable explanations alongside the download option.

Thumbnail of user kevins3739
New York
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Very quick and easy to find and download a non compete agreement. I will be back when need more legal forms.

Date of experience: March 24, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive review! We're thrilled to hear that you found it quick and easy to find and download a non-compete agreement. We look forward to assisting you with any future legal form needs. Your satisfaction is our priority!

Thumbnail of user felisiae1
Texas
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I happened to run acoss this site while searching for something totally different! I've been in love with this site ever since.

Date of experience: April 5, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for stumbling upon our site and falling in love with it unexpectedly!

Thumbnail of user emelyc15
Philippines
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Happy to see sample of company policy. I am very thankful that you have an article about this topic. Very helpful

Date of experience: March 23, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our sample company policy helpful! Providing valuable resources and articles on important topics like this is our goal. Thank you for your kind words, and we're here to support you with any further information you may need.

Thumbnail of user amandam3161
South Carolina
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

This site has such an abundance of information that you can use to help make good decisions. I appreciate how easy they have made this site and how helpful the information has been.

Date of experience: March 6, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for taking the time to share your positive experience!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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