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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.5%
Positive
422
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user meghanr23
Ohio
1 review
0 helpful votes
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November 15th, 2018

I forgot to cancel my subscription and it was refunded without any issue. Thank you! It is greatly appreciated

Date of experience: November 13, 2018

Thumbnail of user plimtrakul80
Illinois
1 review
0 helpful votes
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October 7th, 2023

Legal templates was a helpful tool to create my leasing agreement. I recommend this site to all. Wonderful job.

Date of experience: June 14, 2023

Thumbnail of user kristenp322
Indiana
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Provided helpful information on how to write a legal agreement. Saved a lot of time and money. Thank you.

Quality

Date of experience: April 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Kristen, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user jdavidbjr
California
1 review
0 helpful votes
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October 7th, 2023

I needed to have a rental/lease agreement fast ad easy, and this was both. And it didn't cost anything!

Date of experience: June 24, 2023

Thumbnail of user christinaq192
Illinois
1 review
0 helpful votes
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February 20th, 2023

Good, Fast and easy. No trouble at all with filling out the form. Would recommend to family and friends.

Date of experience: January 25, 2023

Thumbnail of user amandag1583
Texas
2 reviews
0 helpful votes
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February 20th, 2023

Legal templates solved my problem submitting a personal character affidavit. I was happy with this results of this product.

Date of experience: January 12, 2023

Thumbnail of user shawnr100
Pennsylvania
1 review
0 helpful votes
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November 30th, 2018

I was very impressed how the customer service representatives handle my issue in a timely manner and very professional.

Date of experience: November 29, 2018

Thumbnail of user crinetti42
California
1 review
0 helpful votes
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October 7th, 2023

Extremely quick and easy. Makes me hopeful that everything will be as smooth as possible in this difficult process

Date of experience: June 21, 2023

Thumbnail of user kandacec13
Florida
1 review
0 helpful votes
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February 20th, 2023

Easy to use.great. Easy input. Thank you so much. $1 free trial is also awesome. Cheapest and easiest around

Service
Value
Shipping
Returns
Quality

Date of experience: February 10, 2023

Thumbnail of user marial433
Colorado
1 review
0 helpful votes
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November 11th, 2018

Legal Templates customer service did a great job of addressing my questions and communicating with me clearly and promptly.

Date of experience: November 9, 2018

Thumbnail of user sinkak
Botswana
1 review
0 helpful votes
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February 20th, 2023

I would recommend this app to all serious minded people be able to easily and quickly develop authentic documents.

Date of experience: February 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Sinka.

Thumbnail of user jd1103
Texas
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Sometimes it's hard to get a direct, and complete overview on certain things. However, this was all, and more.

Date of experience: June 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user maurices191
Texas
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I found quickly a template to my personal use and at no cost. The content is accrued and was all I needed.

Date of experience: December 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! Enjoy using the template for your needs. If you ever require more assistance or resources, feel free to reach out. Happy to help!

Thumbnail of user kangshinl
KR
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Thank you for sharing valuable contract sample
It would be very helpful to proceed my tasks in the future

Date of experience: January 1, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! I'm glad the contract sample was valuable for your tasks. If you need more samples or assistance in the future, feel free to reach out—I'm here to help!

Thumbnail of user donisab
Texas
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

This was easy to find and use perfect my start up company it has been expensive just to find resources for onboarding

Date of experience: December 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm thrilled you found what you needed easily! Starting a company can be costly, especially when it comes to resources for onboarding. If there's anything more we can provide to support your startup, please reach out. Good luck with your venture!

Thumbnail of user fatimaa226
Philippines
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

This is indeed helpful and convenient. Which makes one save time and effort. Also, so generous of this company for allowing to download for free

Date of experience: December 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to have been of help! Saving you time and effort is what we're here for. And yes, we believe in making valuable resources accessible to everyone. If you have any more questions or need further assistance, don't hesitate to ask!

Thumbnail of user erict175
Colorado
1 review
0 helpful votes
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September 13th, 2018

Used this website for a lease agreement. Great product, easy to navigate and if you have any issues, customer service is fast to respond and help.

Date of experience: September 13, 2018

Thumbnail of user ricka125
Florida
1 review
0 helpful votes
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November 28th, 2018

When I called the toll free number, Chris answered and carefully researched my request. He quickly solved my issue for which I am thankful. Rick A

Date of experience: November 27, 2018

Thumbnail of user johns12869
Texas
1 review
0 helpful votes
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February 20th, 2023

Very easy template to follow, took no time to complete. Glad I found web page, I would recommend anyone that needed help with preparing a Will.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, John. We are thrilled that you loved your experience.

Thumbnail of user tonyv797
Iowa
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Found what I needed immediately. The information was easy to follow and corroborated what I had learned from other research.

Date of experience: December 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic! We're glad you found what you needed quickly and that the information aligned with your research. If you have any more questions or need further assistance, feel free to reach out anytime!

Thumbnail of user richc460
California
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

This site was very efficient and professional and I would highly recommend it to anyone. Thanks you!

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We greatly appreciate your kind words and recommendation! Thank you for your support, and we're here to assist you anytime you need. Thanks again!

Thumbnail of user edrisq
AE
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Useful templates, along with useful knowledge, Instructions, tips and Bullet points. It helped me a lot.

Sincere Regards

Date of experience: August 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our templates along with the accompanying instructions, tips, and bullet points helpful. If you have any more projects or questions in the future, don't hesitate to reach out. We're here to assist you. Thank you for your positive feedback, Edris!

Thumbnail of user etongt
Cameroon
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

The article help me to fine tune my letter. The feedback from the employer was very impressive. I will recommend your site to other colleagues.

Date of experience: December 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's wonderful to hear! It's great that the article helped you refine your letter and that you received impressive feedback. Thank you for recommending us to your colleagues!

Thumbnail of user kathleenm2800
Texas
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

It is frustrating to have to go through so many sites trying to find one that is easy to use, and free. They had exactly what I was looking for.

Date of experience: December 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I completely understand how frustrating it can be to navigate through numerous sites. I'm really pleased to hear that you found what you needed on this site. Having the right resource available can make such a difference. If you need any more help or recommendations in the future, feel free to reach out!

Thumbnail of user deec333
Washington
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Quick and had exactly what I needed. Templates looked amazing and the download process was so simple.

Date of experience: October 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're glad to hear that you found what you needed quickly, and that you were impressed with our templates and the download process. Your satisfaction is our priority!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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