LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Went online, paid the trial. Got the docs I need and canceled on time- that hassle free. I sure do recommend this site to everyone.
Date of experience: August 18, 2019
WHEN A COMPANY DOESN'T HONOR MONEY BACK AND GET REALLY GREEDY INSTEAD AND FIGHT YOU TO STAY SUBCRIBED FOR $39.95 A MONTH FOR NO REASON, YOU ALREADY KNOW WHAT KIND OF COMPANY THEY ARE, NOT ETHICAL AT ALL! THE REPRESENTATIVE THAT ASSISTED ME 11/29/21 AT 11:39 AM PST BY THE NAME OF ANDY FOUGHT ME TO REMEMBER MY EMAIL, I SAID NO I DON'T RECOGNIZED THE EMAIL YOU ARE MENTIONING, HE SAID 3 TIMES "ARE YOU SURE?" LIKE IF I'M LYING. AFTER I SAID NO THAT'S NOT MY EMAIL BUT I'M JUST CALLING TO DISPUTE $80 CHARGE ON MY ACCOUNT, HE SAID SORRY YOU ARE NOT ELIGIBLE FOR REFUND. I SAID OK I WILL CALL MY BANK. HE SAID "ITS OK TERMS AND CONDITIONS ARE AT THE BOTTOM OF PAGE" LOL. STILL NOT SURE WHAT HIS POINT IS BUT REALLY NASTY AND MANIPULATIVE PERSONALITY. I SAID "I DON'T NEED YOUR SERVICES I AM A LANDLORD WHO HAS A PROPERTY MANAGER FOR ALL LEGAL NEEDS SO I DO NOT NEED YOUR TEMPLATES. HE SAID PLEASE CHECK OUT OUR PAGE, WE HAVE LOTS OF LEGAL TEMPLATES, THEN SAID SORRY YOU ARE NOT ELIGIBLE FOR MONEY BACK. I HAVE NO WORDS JUST THAT THIS COMPANY IS AN EMOTIONAL MANIPULATION FOR SURE.
Date of experience: November 29, 2021
Very simple to complete form. Asked the pertinent questions pertaining to my situation. Great site to use for your legal document needs.
Date of experience: August 17, 2023
It was easy, but its hard to give a review before you get your document. I will submit another review after i get finished with the process.
Date of experience: February 17, 2023
Thanks for leaving us such a wonderful review, Mark. We are thrilled that you loved your experience.
This was so nice and time-saving and I really enjoy it to my best time other than last time ending wasting hours
Date of experience: January 12, 2023
I have a small farm and uses legaltemplates to create rental agreements. Very quick and easy to use when on the run.
Tip for consumers:
price
Products used:
Shoes
Date of experience: February 13, 2023
Legal template provides all necessary templates needed for that whatever you are looking for. It's princess asked questions and walks you through.
Date of experience: January 17, 2023
We’re really grateful and appreciate you taking the time to share your rating with us, Cassondra.
Used for a legal document. Would definitely use in the future. Was very easy to use. Customer service is also very good.
Date of experience: November 9, 2018
Great easy to utilize recommended for ease…………easier than others I have utilized. I do not like having to leave a review
Date of experience: February 19, 2023
Thank you, Sandra! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to close the review. Please let me know if you need further assistance.
It was quick easy & hassle free
Easy to follow instructions didn't require a lot of unnecessary information in order to complete
Date of experience: January 17, 2023
The information was offered quickly during the reading. I appreciate not having to read "a book" before the offering of a template.
Date of experience: June 15, 2023
Wow! Thank you for your kind words! We're glad that we could exceed your expectations.
All I need is the template having to type 100 characters & pay over a dollar for this is just a shame
Date of experience: April 6, 2023
Hi Vicki,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
This template was so quick and easy to access. It was exactly what I needed. What a time saver.
Very grateful.
Date of experience: October 13, 2023
We're thrilled to hear that our template met your needs and saved you time! Your satisfaction is important to us, and we're grateful for your positive feedback. If you ever need more assistance, don't hesitate to reach out. Thank you!
Really easy to fill out it took me about 5 minutes. I have never fill out one of this forms before and it was a lot easier than what i though
Date of experience: June 14, 2023
Wow! Thank you for your kind words! We're glad that we could exceed your expectations.
The program was easy to use. Self explanatory and you just answer questions. Very easy and friendly.
Products used:
Contract
Date of experience: July 6, 2023
Thank you so much for taking the time to leave us a positive review, Virginia! We're thrilled to hear that you had a great experience with us.
The document was free and easy to download and fill out. Thanks LeglTemplates for doing a great job of saving time and money.
Date of experience: October 30, 2023
You're very welcome! We're delighted to hear that our free and user-friendly documents are saving you time and money. If you ever need more assistance in the future, don't hesitate to reach out. Thanks for your positive feedback!
Precise and easy to use. I have easily found any and all legal documents I have looked for o r needed. Love this site! Thank you
Date of experience: September 18, 2023
Thank you for the kind words! We're thrilled to hear that you've found our site precise, user-friendly, and a valuable resource for all your legal document needs. If you ever need more assistance or documents in the future, we're here to help. Thank you for your support!
Very helpful information for freelancers. Provides good advice to protect yourself and outline clear terms and deliverables.
Date of experience: September 6, 2023
We're pleased to know that you found the information helpful for freelancers, especially in terms of protection and clarity in agreements. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for your positive feedback!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you, Heather! Your positive feedback is much appreciated.