LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Remember free isn't really free at all.The good thing is this was really easy to navigate. Questions were very self explanatory,.
Date of experience: May 7, 2023
This application was very easy to use. I would recommend it to everyone who needs a legal document. Good job everyone
Date of experience: February 19, 2023
We’re really grateful and appreciate you taking the time to share your rating with us, Avonne.
Please kindly enable me to print out this document because I wrote it last week, but was never able to print.
Date of experience: January 6, 2023
Needed to educate myself on a commercial vacant land lease. No fuss, no bother, press the button and on the screen total education. Thank you.
Date of experience: September 16, 2023
We're thrilled to have provided you with a hassle-free and informative experience for your commercial vacant land lease education. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our goal, and we appreciate your kind words. Thank you for choosing us!
Only free trial for 5 days. Fine print 1.80 something daily. When clicking document is said, free templates. Nothings free
Date of experience: October 1, 2023
I am Ukrainian, and it was very useful for me. Thank you a lot! I was able to find all the documents I needed here.
Date of experience: August 29, 2023
We're thrilled to hear that the app has been useful for you, especially for finding the documents you needed, Kostiantyn. Thank you for your kind words and for being a part of our community! If you have any more feedback or suggestions, feel free to share.
I'm not sure about the company as a unit, however Joan the chat rep is amazing and patient and ohhhh soooo kind, knowledgeable and helpful.
Date of experience: November 24, 2023
Thank you for your kind words, Sandra! Joan is indeed a gem—so glad to hear about your positive experience with her.
I have been searching for days for sample legal documents. So glad I stumbled upon this website. Highly recommended.
Date of experience: October 18, 2023
Thank you for making these forms available. I am assisting a neighbor, and these provided a good foundation for them to see what is available.
Date of experience: October 31, 2023
You're welcome! We're glad to hear that our forms have been helpful in assisting your neighbor. If you have any more questions or need further assistance, please don't hesitate to reach out.
I need a quick template from which I could edit in my customization. This template was very helpful and got me started and saved me time. Thank you.
Date of experience: September 25, 2023
You're very welcome! We're thrilled to hear that our template was helpful in getting you started and saving you time. If you ever need more templates or further assistance with customization, don't hesitate to return. We're here to help. Thank you for your kind words!
Was a nice easy program to use. BUT. It is not free! No, I am not giving my credit card to anyone for something that is advertised as free
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Hi Sharon,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Saves soo much time! When you are in a hurry and need something done fast this is always my favorite tool. Well done and fast
Date of experience: April 27, 2023
We’re really grateful and appreciate you taking the time to share your rating with us.
Was easy to use, no gimmick or scam to pay for a template like most other sites, they actually allow you to download for free.
Date of experience: May 18, 2023
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.
I tried this site and found it easy and fast, something I did not expect! A gentleman named Charles was very helpful! Thank you Charles!
Date of experience: September 1, 2017
I tried calling the customer service to help me with downloading my document. They were quick to respond and sent me the files right away
Date of experience: July 24, 2019
Thanks for the agreement form. I needed one quickly and this is just what I needed. Downloaded easily and in Word.
Date of experience: October 30, 2023
You're very welcome! We're glad we could provide you with the agreement form you needed quickly and in a convenient format. If you have any more needs in the future, don't hesitate to return. Thank you!
Easy to use. Glad I found this so easily online. Being able to find this made things easier for me as lawers are so expensive.
Date of experience: April 6, 2023
I thought it was too good to be true, but I effortlessly downloaded a template without having to download a program or enter my information.
Date of experience: January 30, 2023
Thanks so much for sharing your experience with us, Kat. We hope to see you again soon!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for choosing our business and for your kind words.