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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.9%
Positive
446
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user 1strepair.ma
Ohio
1 review
0 helpful votes
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October 7th, 2023

Easy to use and fill out plus it's at a great price I would continue to use this software or recommend this to the next person

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Value
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Quality

Date of experience: September 11, 2023

Thumbnail of user evangeliaj
Ohio
1 review
0 helpful votes
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November 11th, 2018

I was looking for paperwork for my daughter, and it was easy to find. It guides you through filling it a lot easier than some other sites.

Date of experience: November 10, 2018

Thumbnail of user lindar3464
Missouri
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

I found the document I was looking for quickly, was able to access it readily, found it easy to use, and - best of all - it was really free! :)

Date of experience: October 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found the document you needed quickly and that it was easy to use. And, of course, we're happy you enjoyed the fact that it was free! Thank you for your positive feedback!

Thumbnail of user benh877
Ohio
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Had exactly what I needed. The letter of intent to purchase a business was used to negotiate a sale.

Date of experience: January 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Ben!

Thumbnail of user sook8
California
1 review
0 helpful votes
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February 20th, 2023

It was helpful to replace my missing agreement I strongly recommend to my real estate friends and other brokers...

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Value
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Quality

Date of experience: January 9, 2023

Thumbnail of user delbertd27
Oklahoma
1 review
0 helpful votes
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February 20th, 2023

Self explanatory. About as easy as it gets. Very through without any help at all needed. Its very affordable

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Delbert.

Thumbnail of user maryb5649
Pennsylvania
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Thank you for the truly free, truly easy living will template. Companies that charge for this service are disgusting.

Date of experience: April 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user hillwoodc
West Virginia
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

This is a very intuitive site. A great resource for individual on limited means who need legal templates. A

Date of experience: April 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user jerolined
New Jersey
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I appreciate the template this site has provided. It has truly aided me in what I needed to accomplish.

Date of experience: October 19, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jeroline! Your positive feedback is much appreciated.

Thumbnail of user ampmiami1
Florida
1 review
0 helpful votes
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October 7th, 2023

Have not seen the document yet. Can't tell the result yet! I don't know why thus statement is required

Date of experience: May 5, 2023

Thumbnail of user dannyt102
Pennsylvania
1 review
0 helpful votes
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September 26th, 2018

I received a quick response and they're helping me get this problem resolved. I appreciate the responsiveness and ownership.

Date of experience: September 26, 2018

Thumbnail of user kimm2181
Florida
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

I wanted to amend the Revocable Living Trust I had in place and wanted to do it ASAP due to travel plans - I searched on line for assistance and this was by far the easiest and most reasonable.

Date of experience: May 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that we hit the mark on your expectations! Thank you for choosing us and for taking the time to leave such a fantastic review.

Thumbnail of user jamesy102
Philippines
1 review
0 helpful votes
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August 11th, 2019

Simple website and easy to use. Great customer service. Easily got what I needed. Great value and highly recommended.

Date of experience: August 11, 2019

Thumbnail of user nicholasclock
Oregon
1 review
0 helpful votes
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October 7th, 2023

Very easy and the templates work very well. Everything from extremely basic all the way to full on forms.

Date of experience: April 5, 2023

Thumbnail of user luisa813
New York
1 review
0 helpful votes
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February 20th, 2023

Nonprofit needing consent forms for events. This site gives us the legal forms. Thank you this makes it easy.

Products used:
form

Service
Value
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Quality

Date of experience: January 18, 2023

Thumbnail of user angiek228
Texas
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

It was pretty easy to figure out what forms i would need for will for my mom and dad.

Date of experience: January 2, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's great to hear! Planning for wills can be a sensitive process, and I'm glad you found it straightforward to identify the necessary forms for your parents. If you have any more questions or need further guidance, feel free to ask!

Thumbnail of user joshb1015
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

It is very smooth experience. All you have to do is to search for the form, and then fill in the blank. Pay and complete the transaction

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you had a smooth and straightforward experience using our service to find and complete forms. If you ever have more forms to fill or need further assistance, don't hesitate to return. Thank you for your feedback!

Thumbnail of user nazara7
New Mexico
2 reviews
0 helpful votes
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May 27th, 2023
Verified purchase

I came looking for partnership agreements and templates. I found all the resources I had hoped for in one easy to navigate site.

Date of experience: May 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user markr3343
Bahamas
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

It was a wonderful experience to visit your site. The information was very helpful and timely. Thank you very much for providing it.

Date of experience: May 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user j.manatt70
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Helpful. I do not like using any technology as I believe that anything is accessible to any one who is proficient at hacking

Service
Value
Shipping
Returns
Quality

Date of experience: June 6, 2023

Thumbnail of user caob1
California
1 review
0 helpful votes
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July 31st, 2017

Danny helped me resolve my problem in a concise and professional manner. I'm very happy that he was the person that helped me

Date of experience: July 31, 2017

Thumbnail of user dominiquec19
Pennsylvania
1 review
0 helpful votes
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August 14th, 2017

Quick and easy service and he was very friendly and helpful throughout the whole entire call. I appreciate doing business with the company

Date of experience: August 14, 2017

Thumbnail of user davidra2
Colorado
2 reviews
0 helpful votes
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October 27th, 2022
Verified purchase

The website is comprehensive and user friendly. The free Word document i. E., Will and Testament seems to be in order and detailed.

Date of experience: October 27, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, David! Your positive feedback is much appreciated. We are happy to hear the website is comprehensive and user-friendly :)

Thumbnail of user carolleena1
Texas
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

I was able to find all legal documents needed; having the documents under specific tabs helped to make the process quick and easy.

Date of experience: January 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Carolleen! Your positive feedback is much appreciated.

Thumbnail of user jamesi716
California
1 review
0 helpful votes
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January 28th, 2023

Just and to the point, useful app that is very useful. I would recommend this app and will use again at any time.

Date of experience: January 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, James! Your positive feedback is much appreciated. Feel free to reach out if i you have further questions.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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