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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.9%
Positive
448
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user kathleenm2441
Michigan
1 review
0 helpful votes
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February 20th, 2023

Not sure if this is ok. Have not seen the report yet. A little soon to ask for a review. Why should I need to write this review?

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Kathleen! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Thumbnail of user friedaa8
Tennessee
1 review
0 helpful votes
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February 20th, 2023

Easy template i do not want to continue after trial I will see if they are true to canceling my credit card

Date of experience: January 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Frieda! Your positive feedback is much appreciated. For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on “Account Settings” once you are logged in, then click the cancel button.

Thumbnail of user cw745
Virginia
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Great templates that are true free to use. Didn't have to enter credit card info to access or use them.

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our templates genuinely free to use without the need for credit card information. If you ever require more templates or assistance, please don't hesitate to return. Your satisfaction is important to us. Thank you for your feedback!

Thumbnail of user jacov7
Texas
1 review
0 helpful votes
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January 10th, 2023

Not suer how the product works since I did not received my document yet. Hope this works.Over all was the process good

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jaco! Your positive feedback is much appreciated.

Thumbnail of user hectora222
Washington
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

The site is easy to use. Downloaded the template without issues. Filled out easily. Able to modify template to meet my needs.

Date of experience: September 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our site user-friendly and that the template served your needs seamlessly. Your satisfaction is our priority, and we're here to assist you anytime you require additional resources or support. Thank you for choosing our services!

Thumbnail of user hughesleonard021
California
1 review
0 helpful votes
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October 7th, 2023

I went to the site it instructed me in the simplest of terms how to put together the legal form I was looking for.

Value

Date of experience: August 15, 2023

Thumbnail of user johnnyr446
New York
1 review
0 helpful votes
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September 27th, 2023

Easy to navigate through very clear and concise it's nice not having to be a genius to be able to use

Date of experience: September 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our platform easy to navigate, clear, and concise. Making our resources accessible to all is one of our goals, and we're glad you found it user-friendly. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for your feedback!

Thumbnail of user alexgerber929
Ohio
1 review
0 helpful votes
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October 7th, 2023

It helps make things easy and if you ever do need a transcript it's cheap and helpful for anything you need

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2023

Thumbnail of user christians778
Philippines
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Great and I want to use it as a daily template for our contract. It is indeed a really good template that I need to used.

Date of experience: August 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find the template great and suitable for your daily contract needs. If you have any questions or if there's anything specific you'd like to know or discuss about using the template, feel free to ask. We're here to help. Thank you for your positive feedback, Christian!

Thumbnail of user stevenldowden62
Colorado
1 review
0 helpful votes
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October 7th, 2023

It's a good format looking forward to a pleasant experience going forward gaa as be a nice day thank you

Date of experience: September 1, 2023

Thumbnail of user chrestinaj
California
1 review
0 helpful votes
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July 18th, 2017

I used legal templates once and it was awesome as far as the templates and all the legal things you need in any kind of contract you are looking for!

Date of experience: July 18, 2017

Thumbnail of user kellyk1405
North Carolina
1 review
0 helpful votes
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October 7th, 2023

Excellent Template - Very user friendly Would highly recommend to family, friends and co-workers. Glad I found this website

Service
Value
Quality

Date of experience: October 5, 2023

Thumbnail of user karld136
Illinois
1 review
0 helpful votes
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March 2nd, 2023

They have great library of templates available to you for many occasions. Easy to use easy to find and very helpful.

Date of experience: February 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing, Karl, the team at Legal Templates is thrilled to receive such a great rating, thank you.

Thumbnail of user saraw729
Indiana
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Love I can download the forms I need and they are free! I recommend this website to everyone that needs forms

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Sara! Your positive feedback is much appreciated. We are glad to hear you took advantage of the free forms.

Thumbnail of user devinp98
Iowa
1 review
0 helpful votes
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May 1st, 2023

I used this program to write the By-Laws for our church and am pleased as to the success of the document..

Date of experience: April 30, 2023

Thumbnail of user michaelh6471
North Carolina
1 review
0 helpful votes
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January 13th, 2023

Company tries hard to extort money from you by pretending to be free when in fact they cleverly steal from you.

Date of experience: January 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We apologize for the misunderstanding, Michael. We can offer you a free template in word and PDF upon request. Please let me know your registered email with Legal Templates. You can also email me at betty@legaltemplates.net. Thank you for your time.

Thumbnail of user margaretp1148
Michigan
2 reviews
0 helpful votes
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February 20th, 2023

Template was easy to understand and easy to use. I will use some of the other available templates in due course.

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Margaret. We are thrilled that you loved your experience.

Thumbnail of user lindag3143
Texas
1 review
0 helpful votes
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February 20th, 2023

This was so simple to complete. Saved me money being able to do this on the computer.
Thank you so much!

Date of experience: February 13, 2023

Thumbnail of user koruffner
Florida
1 review
0 helpful votes
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October 7th, 2023

It is easy and quickly. I need help to make a lease for a room. I am going to try it. After that I ca do a real review

Date of experience: August 7, 2023

Thumbnail of user stephaniec2387
Texas
1 review
0 helpful votes
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February 20th, 2023

It's good and easy to use. I would recommend to a friend. This is the only annoying part is the review

Date of experience: January 11, 2023

Thumbnail of user judygrodgers
North Carolina
1 review
0 helpful votes
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October 7th, 2023

Wait until I print my document. I will come back and update and give you my second opinion of the forms.

Date of experience: May 23, 2023

Thumbnail of user bernadettew103
Texas
1 review
0 helpful votes
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February 20th, 2023

Easy to use fast and user friendly. Will use again if needed. Recommend to all if you want a reliable contract

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Bernadette, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user williamm5052
Florida
1 review
0 helpful votes
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February 20th, 2023

I have not seen the document.to make an evaluation. I will review when I see the results. This step is premature.

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, William! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Thumbnail of user frankc1784
Texas
1 review
0 helpful votes
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February 20th, 2023

Ok temp for help in this case dallas county dallas texas pros at what they do in helping people in need

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Frank

Thumbnail of user carlab615
Italy
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Helpful support with step-by-step analysis. For each step it is easy to catch the essentials and change if required.

Date of experience: October 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're delighted to hear that you found our support helpful and our step-by-step analysis easy to follow. If you ever need further assistance, please don't hesitate to reach out.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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