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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.9%
Positive
448
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user blizzm
Massachusetts
1 review
0 helpful votes
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February 20th, 2023

Good fast an simple to use very convenient for everyone to use trying to find out how to download was a bit of hassle but overall good

Date of experience: February 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Blizz! Your positive feedback is much appreciated.

Thumbnail of user sarahc2670
Philippines
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

It is very useful for students and for association, organizations and other groups that needed legal forms.

Date of experience: May 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user mmamosenekel
South Africa
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Easy to use and straight to the point. I immediately found what I was looking for, and had access to explanation of each section.

Date of experience: October 23, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Mmamoseneke! Your positive feedback is much appreciated. We are happy to hear the website was easy to use :)

Thumbnail of user tueraj
North Carolina
1 review
0 helpful votes
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February 20th, 2023

User friendly... free and easy to understand... will recommend to anyone in need of great free templates!

Date of experience: January 17, 2023

Thumbnail of user steves3373
Oregon
1 review
0 helpful votes
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April 21st, 2023

Great easy to use thanks. Would I find this review useful?" or "What do I wish I knew when I first found this business?"

Date of experience: April 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user vincentm631
Georgia
1 review
0 helpful votes
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February 20th, 2023

This application was a very easy and pain free process to complete. I'm very happy with how smooth it went to complete this letter.

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Vincent, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user jackg886
Hawaii
1 review
0 helpful votes
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February 20th, 2023

Very easy to use. Clear and concise instructions were very clear. Did not require any additional help.

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Jack. We are thrilled that you loved your experience.

Thumbnail of user coryg19
Idaho
1 review
1 helpful vote
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January 31st, 2018

They did a good job of turning a bad experience into a good one and they refunded my money. I applaud them for that.

Date of experience: January 30, 2018

Thumbnail of user jamesc6084
Texas
1 review
0 helpful votes
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February 20th, 2023

Gave me exactly what I was looking for. I will certainly recommend it to family and friends. I will continue to use in future.

Date of experience: February 13, 2023

Thumbnail of user patricial2309
Washington
1 review
0 helpful votes
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February 20th, 2023

This was quick and easy. I am a first time landlord, so this experience was not as bad as I thought it would be.

Date of experience: February 13, 2023

Thumbnail of user jacquen11
California
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

I was looking for a template that I could quickly download as I was pressed for time. This was seamless, quick and Free! Ty

Date of experience: September 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're glad to hear that the download process was seamless and quick for you. If you ever need more templates or assistance in the future, don't hesitate to reach out. Thank you for using our service!

Thumbnail of user crisg33
Arizona
1 review
0 helpful votes
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February 20th, 2023

Haven't gotten form yet so it is hard to rate. It should be what I need. The review should be after you see form

Date of experience: February 12, 2023

Thumbnail of user mona8
Philippines
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Memorandum of Understanding is brief and concise. Template will be useful and will be used as basis for future agreements of the same nature.

Date of experience: May 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user civilbrat67
Connecticut
1 review
0 helpful votes
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October 7th, 2023

Easy to use. Needed for an unexpected requirement for my father's unexpected passing. Indiana small estate requirements.

Products used:
Affadavit

Service
Value
Shipping
Returns
Quality

Date of experience: March 30, 2023

Thumbnail of user nickh959
California
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy to follow and understand the site.
Answered my questions and more.
The downloads really helped too.

Date of experience: January 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nick! Your positive feedback is much appreciated. We are glad the instructions are easy to follow.

Thumbnail of user nancyl2224
Washington
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

The templates were easy to use and followed all the Oregon laws around lease agreements and terminations.

Date of experience: January 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nancy! Your positive feedback is much appreciated.

Thumbnail of user carouselrnchhotmail.com
Washington
1 review
0 helpful votes
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October 7th, 2023

I am a retired licensed property manager and I was having a problem finding a good roommate agreement until I found yours.
Thank you.

Tip for consumers:
Your forms are easy to use.

Products used:
Roommate rental agreement

Service
Value

Date of experience: April 4, 2023

Thumbnail of user amym3071
Idaho
1 review
0 helpful votes
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February 20th, 2023

Good stuff. Very easy to use. Lots of options for business and personal. Very professional and recommend

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Amy! Your positive feedback is much appreciated.

Thumbnail of user davea927
Tennessee
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Legal Templates provides a simple to read and understand description of the need for a will.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We're pleased to hear that you found our description of the need for a will clear and easy to understand. At Legal Templates, we aim to make legal information accessible and comprehensible. If you have any further questions or need assistance, please feel free to contact us.

Thumbnail of user andrewf1375
Michigan
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

All you need, no fluff. Was the fourth webpage i tried, truly free, ez, and the most i needed to do was fill out this form.

Date of experience: September 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your straightforward feedback! Our goal is to provide a user-friendly and hassle-free experience for our users. We're thrilled to hear that you found our website to be truly free, easy to use, and that the form-filling process met your needs. If you have any more tasks or questions in the future, please feel free to return, and we'll be here to assist you. Thank you for choosing our service!

Thumbnail of user alexg1485
Florida
1 review
0 helpful votes
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October 8th, 2023

Short questions, easy to use.
Any person can do it,
Im renting a condo and it got me right through it.

Date of experience: October 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our service user-friendly and helpful in managing your condo rental. If you ever have more questions or need assistance with any other tasks or topics, feel free to ask. We're here to assist you!

Thumbnail of user judefrancisd
Philippines
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

Good as a student to know more about this contract

Date of experience: January 21, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your appreciation of the attention to detail we strive for!

Thumbnail of user jeffd1309
Connecticut
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

Easy to navigate, although I was prompted to leave this review before I actually got access to the form.

Date of experience: August 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad you found our website easy to navigate. We appreciate your input about the review prompt timing, and we'll take that into consideration to provide a better user experience in the future. If you have any more comments or questions, feel free to let us know. Your insights are valuable to us.

Thumbnail of user esperanzae1
Philippines
1 review
0 helpful votes
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July 25th, 2019

I literally had a headache trying to figure out how to get a power of attorney form.
Thanks to this website, I was able to get one in a few minutes.

Date of experience: July 25, 2019

Thumbnail of user kristinb98
Virginia
1 review
0 helpful votes
  • Send Message
September 8th, 2018

Found all of the documents I needed and got the exact help from customer service that I needed. Thanks Cris!

Date of experience: September 6, 2018

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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