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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user tiffanyk28
North Carolina
1 review
1 helpful vote
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July 26th, 2017

It was easy to use and turned out perfectly. I was able to get it printed and faxed and signed all in less then one hour

Date of experience: July 25, 2017

Thumbnail of user jessicaf1481
Florida
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

I am looking for job and I needed a reference list, legal templates provided in a pdf format and free

Date of experience: January 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jessica! Your positive feedback is much appreciated. We are glad you took advantage of the free PDF templates.

Thumbnail of user th413
Virginia
1 review
0 helpful votes
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February 20th, 2023

Thank you but I haven't used enough to review this product at this point in time but will review later

Date of experience: February 9, 2023

Thumbnail of user muhammadf144
Egypt
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Excellent finance skills, business analytics, accounting policies, and procedures, and excellent knowledge of Excel (Pivot table, Power pivot/query, and BI).

Date of experience: May 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback.

Thumbnail of user talenisheh
Arkansas
1 review
0 helpful votes
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February 20th, 2023

Process was very easy so far. This is my first time using this program. I'm a first time landlord also.

Date of experience: February 10, 2023

Thumbnail of user richardp2848
Florida
1 review
0 helpful votes
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February 20th, 2023

I am very satisfied for the assistance provided. The cost is minimal and the process is fairly easy to navigate

Date of experience: February 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Richard! Your positive feedback is much appreciated.

Thumbnail of user jasonb611
Florida
1 review
0 helpful votes
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November 23rd, 2018

Easy to use and a very good guide/template. I have minimal experience with leases and this made it very easy.

Date of experience: November 22, 2018

Thumbnail of user jenb376
Arizona
1 review
0 helpful votes
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February 20th, 2023

The sight states the service is free, and it is not free. At the very end it offers a free trial for seven days, but you still have to pay something.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback, Jen. We offer free trial $0 for 7 days (limited copies and downloads in Word and PDF). Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

Thumbnail of user virginiah1059
Texas
1 review
0 helpful votes
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February 20th, 2023

This is an easy form and extremely easy to fill out and will allow my children to make important decisions

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Virginia! Your positive feedback is much appreciated.

Thumbnail of user rochelled105
New Jersey
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Very easy to use easy to follow but this part makes it annoying as some of us are trying to use the form

Date of experience: June 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user khollins
Texas
1 review
0 helpful votes
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October 7th, 2023

Very easy to use! Will utilize this service in the future. Easy search on the internet yielded this great resource!

Date of experience: May 24, 2023

Thumbnail of user dezb8
Arkansas
1 review
0 helpful votes
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February 20th, 2023

It really helps… i don't need any additional help with legal documentation. I find everything i need on their site

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Dez, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user lisfigueroa25
Florida
1 review
0 helpful votes
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October 7th, 2023

Very Professional, easy to used. Very happy! Great customer service, rare to find in this time. I recommend to everyone.

Date of experience: June 9, 2023

Thumbnail of user loris1410
Iowa
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

This is actually a free template to download without filling out payment information and easy to fill out and use.

Date of experience: October 15, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Lori! Your positive feedback is much appreciated.

Thumbnail of user reygsf
California
1 review
0 helpful votes
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October 7th, 2023

Found the site efficient to use fast and efficient had no issues filling out the form would recommend this to friends and family

Date of experience: April 6, 2023

Thumbnail of user vst
Oregon
1 review
1 helpful vote
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October 24th, 2022
Verified purchase

Took me right where I needed to go without redirecting me to other links or other information that was irrelevant to my search.

Date of experience: October 24, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, VS T.! Your positive feedback is much appreciated. We are happy to hear the search feature works well.

Thumbnail of user martaf11
California
2 reviews
0 helpful votes
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August 1st, 2017

Great service and great customer service experience. Benjamin helped me out and I would recommend the service to anyone. Very helpful. Thanks you!

Date of experience: August 1, 2017

Thumbnail of user kaydeep
Georgia
1 review
0 helpful votes
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November 21st, 2018

Legal Templates have helped me understand how a lease works and helped me to input important information that is needed in a lease.

Date of experience: November 19, 2018

Thumbnail of user treyp41
Maryland
1 review
0 helpful votes
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February 20th, 2023

Awesome job. Found this to be very helpful. Found this site very creative. I was able to get a on-site on how to make a good written lease

Date of experience: February 9, 2023

Thumbnail of user shmairc
North Carolina
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Great application and amazing information the application has everything you need if you have any questions just ask and they will help you

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Shmair, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user jamiea367
Texas
1 review
0 helpful votes
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February 20th, 2023

Made it super easy to fill out and get what I needed. Thanks to the template made streamline to get my references listed.

Products used:
reference list

Service
Value
Shipping
Returns
Quality

Date of experience: February 10, 2023

Thumbnail of user martinh747
Florida
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Easy to understand, easy to use. Would recommend it to any Florida resident requiring these documents.

Date of experience: September 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our service easy to understand and use, and we appreciate your recommendation for Florida residents in need of these documents. If you or anyone you know ever needs more assistance or documents in the future, please feel free to return. Your recommendation is greatly valued. Thank you for choosing our service!

Thumbnail of user wendym1222
Oklahoma
1 review
0 helpful votes
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February 20th, 2023

Selling place with rent to own pay off in 10 year note and place will be paid in full and will get deed

Date of experience: January 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Wendy. We hope to see you again soon!

Thumbnail of user louissophia9
California
1 review
0 helpful votes
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October 7th, 2023

This is so on time. I love it Perfect timing

Guidelines we're great! Everything was easy to understand.

Date of experience: September 22, 2023

Thumbnail of user lorrieb74
Idaho
1 review
0 helpful votes
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February 20th, 2023

Easy to complete document needed. Would highly recommend. Needed for assisted living facility for my father.

Date of experience: January 24, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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