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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user andrear1114
Texas
1 review
0 helpful votes
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February 20th, 2023

I used this site to create a document that grants the rights to my copyrighted book to be used as a play.

Date of experience: February 13, 2023

Thumbnail of user rochellel80
Texas
1 review
0 helpful votes
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February 20th, 2023

I love this site very easy to use.would recommend it to anyone. Very helpful no issues using this service

Date of experience: February 10, 2023

Thumbnail of user benjaminm777
California
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

A very good website with very good explanations. A truly free legal template for the average guys and small business. Thank you.

Date of experience: May 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user xiaobing
Texas
1 review
0 helpful votes
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February 20th, 2023

This is the best utility to construct business contract. I build a purchase contract. The document is well organized.

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Xiaobin.

Thumbnail of user mariannej17
Philippines
1 review
0 helpful votes
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August 19th, 2019

This site is customer friendly. They have templates that is easy to use. Customer service is great and they always practice professionalism.

Date of experience: August 19, 2019

Thumbnail of user johnodell440
California
1 review
0 helpful votes
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October 7th, 2023

Great job, easy access, thank you. Easy to fill up. Recommend to all my friends. Thank you for the time and the service.

Date of experience: August 11, 2023

Thumbnail of user hollyc639
North Carolina
1 review
0 helpful votes
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February 20th, 2023

This is a simple and easy way to create a lease agreement for rental properties for tenants and landlords

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Holly.

Thumbnail of user arelj
Texas
1 review
0 helpful votes
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February 20th, 2023

Ts very try it the experience about is great. Its very easy and understanding try it you dont wont to miss it

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Arel! Your positive feedback is much appreciated.

Thumbnail of user bunnys12
Alabama
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

It was easy to download the form and complete the information needed. It is refreshing to find a form I can use and spare the expense of a lawyer.

Date of experience: October 13, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Bunny! Your positive feedback is much appreciated. We are glad our form was easy to complete and saved the expense of a lawyer :)

Thumbnail of user rebeccad1413
New Mexico
1 review
0 helpful votes
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February 20th, 2023

It was helpful to be able to create a room rental agreement that has the ability to be personalized. This was fantastic.

Date of experience: February 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Rebecca. We are thrilled that you loved your experience.

Thumbnail of user chrisl2124
New Mexico
1 review
0 helpful votes
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February 20th, 2023

Easy to use. Question guides a person to add the correct information on the document.
The questions are not hard to answer.

Value
Shipping
Returns
Quality

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Chris.

Thumbnail of user nancyi759
Washington
1 review
0 helpful votes
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August 20th, 2023

Easy to use. Would like to be able to add personal info. I have a couple of things I would like to add to the lease

Date of experience: August 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Nancy. We are thrilled that you loved your experience.
To add personal info, you can download the document in Word and add it manually.

Thumbnail of user diane.elizondo
Texas
1 review
0 helpful votes
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October 7th, 2023

This legal templates were very easy to use and very helpful. I really recommend this legal templates to any one in need of help.

Date of experience: April 17, 2023

Thumbnail of user johnf5173
California
1 review
0 helpful votes
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July 13th, 2023

The template is very clear and easy to complete. The total time I spent preparing the template is about 15 minutes.

Products used:
A house purchase contract

Service
Value
Quality

Date of experience: July 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

John, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user joses1484
Canada
1 review
0 helpful votes
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January 21st, 2024
Verified purchase

Very easy to draft simple will and testament. Would highly recommend too families and friends

Date of experience: January 21, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your recommendation! We're pleased to know that drafting a simple will and testament was easy with our service. Your endorsement to family and friends is greatly valued.

Thumbnail of user toms2155
Florida
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

It was pretty simple to find the form and read thru it. I downloaded the form to have in the event I become her new POA.

Date of experience: October 26, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Tom! Your positive feedback is much appreciated. We are happy to hear you downloaded the POA without any issues :)

Thumbnail of user bobk876
Colorado
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Went online to find a sample agreement. Was completely surprised to find this. Looking forward to working with it moving forward

Date of experience: June 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user dianeb2616
Florida
1 review
0 helpful votes
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February 20th, 2023

I came across this site and I was hesitate at first but it was very easy to complete and the categories was easy to pick for the contract.

Service
Value
Quality

Date of experience: January 14, 2023

Thumbnail of user bobw1037
Tennessee
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Easy to download and modify to my needs. I would recommend these forms to anyone that needs competent and accurate information.

Date of experience: May 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user michaelc7976
California
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

This is the only site that offers help to both landlords and tenants. Most only offer help to landlords. The templates are very useful and free!

Date of experience: January 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Michael! Your positive feedback is much appreciated. We are happy to hear that you took advantage of the lease agreement.

Thumbnail of user lf7396169
New Mexico
1 review
0 helpful votes
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October 7th, 2023

Great source of service. Would recommend to others interested in the service offering in order to meet justification of proper documents.

Date of experience: June 1, 2023

Thumbnail of user leillab
Alabama
1 review
0 helpful votes
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February 20th, 2023

Good.definitely worth the monthly payment. Appreciate the free trial and the layout of all documents..

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2023

Thumbnail of user beverlys75
Oregon
2 reviews
1 helpful vote
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September 5th, 2023

First time trying out Legal Templates. Easy to follow along instructions. Didn't take very long. I would use again.

Service
Value
Quality

Date of experience: September 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for giving Legal Templates a try, Beverly! We're delighted to hear that you found our instructions easy to follow and that it didn't take much time. We look forward to serving you again in the future!

Thumbnail of user andreaf798
Pennsylvania
1 review
0 helpful votes
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June 15th, 2023

Lot easier than I thought! Just aggravated that I have to do this! Just don't know why I have to write a review

Date of experience: June 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user jessicac2469
Alabama
1 review
0 helpful votes
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February 20th, 2023

Easy to use and understandable for a non-attorney. I recommend this to anyone needing legal forms that are easy to use

Date of experience: February 13, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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