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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user Mvg13
Florida
1 review
0 helpful votes
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October 7th, 2023

Very easy to use. Clear questions so there are no confusions. Very helpful and easy to comprehend.And very accessible.

Date of experience: July 19, 2023

Thumbnail of user briand2123
New York
1 review
0 helpful votes
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February 20th, 2023

It's a very good program. The step by step by step instructions guide you easily through building a lease agreement.

Date of experience: January 24, 2023

Thumbnail of user derricks254
North Carolina
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Great Experience. I will use it again. It was easy and simple to use. It was recommended to me by a friend.

Date of experience: June 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user maryw3723
Ohio
1 review
0 helpful votes
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April 17th, 2023

Very informative and easy to understand. Had no problem in following directions and was easy to follow

Date of experience: April 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates, Mary.

Thumbnail of user deeg190
Georgia
1 review
0 helpful votes
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February 20th, 2023

I am not sure yet, this process is before I receive my document. I am not sure why I am charged for something stated as free

Date of experience: January 11, 2023

Thumbnail of user jacksonj89
Washington
1 review
0 helpful votes
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February 20th, 2023

I have not been able to review my document as I have to write this review before I see it. I will modify later

Date of experience: February 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jackson! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Thumbnail of user judic73
Florida
2 reviews
0 helpful votes
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August 5th, 2023

Creating profile of rent increase to tenant and follow up of increase to tenant and their response to increase

Date of experience: August 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Judi, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user jamesc5977
Missouri
1 review
0 helpful votes
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February 20th, 2023

Amazing service and very easy to use very modern but very easy and applicable to use I can't believe how much this service has helped me

Service
Value
Shipping
Returns
Quality

Date of experience: January 13, 2023

Thumbnail of user jaconh
Mexico
1 review
0 helpful votes
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September 9th, 2019

Easy to use. Legal documents have never been easy to create. Would recommend to anyone looking to create a legal document on the go.

Date of experience: September 8, 2019

Thumbnail of user brianag79
Maryland
1 review
0 helpful votes
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February 20th, 2023

Very easy to do my self not difficult to do anyone can do it them self I'm not smart but I did it yah

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Briana! Your positive feedback is much appreciated.

Thumbnail of user anar670
California
1 review
0 helpful votes
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February 20th, 2023

Need my medical records from neighbor health center I need my medical files from dr light foot office in Brockton

Date of experience: January 24, 2023

Thumbnail of user jessicamichels1022
Illinois
1 review
0 helpful votes
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October 7th, 2023

Good great so helpful easy to do love it. Happy. Dope. Cheap. Super helpful. Free. Do it. It's good.

Date of experience: April 9, 2023

Thumbnail of user patc753
North Carolina
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

LegalTemplates.net very user friendly. This was an easy process just fill out the form and you are done.

Date of experience: August 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found LegalTemplates.net user-friendly and the process of filling out the form easy. If you have any more forms to fill out or need assistance with anything else, don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user jeralde16
Missouri
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

My experience dealing with this particular program has been and is one that i shall not forget for a very long time.

Date of experience: August 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that your experience with our program has left a lasting impression. Thank you for your support, Jerald!

Thumbnail of user susanh4237
Minnesota
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

I've found tons of content and language guidance on LegalTemplates. It is a great starting point for creating documents.

Date of experience: August 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you've found a wealth of content and language guidance on LegalTemplates. It's wonderful to know that our platform serves as a valuable starting point for creating documents. If you ever need more guidance or assistance, don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user tinaw878
North Carolina
1 review
0 helpful votes
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April 30th, 2023

User-friendly easy to use, easy questions to answer, free, seven day trial. Lots of options. User-friendly.

Date of experience: April 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user roseannav4
Colorado
1 review
0 helpful votes
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April 30th, 2023

I don't feel at this time that a review is necessary as this is the first time that I have used this company.

Service
Value
Shipping
Returns
Quality

Date of experience: April 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your rating.

Thumbnail of user wandal467
Texas
1 review
0 helpful votes
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July 4th, 2023

Offered as free until you finish then you have to join then you have to write this review when i have other things to do

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user ashauntaelavonpcg
Arizona
1 review
0 helpful votes
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February 20th, 2023

It was great it really helped me minus the 7 day free trial. I really like how it was easy and it was no bugs and easy to work

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Ashauntae. We hope to see you again soon!

Thumbnail of user jayt738
Georgia
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

I did not expect to receive a free template... nor did i expect to write this review. Good job LegalTemplates!

Date of experience: May 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user fairf1
Washington
1 review
0 helpful votes
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October 11th, 2018

Legaltemplates was helpful to what I needed and the customer service was easy to to contact and responsive to what I needed.

Thank you!

Date of experience: October 11, 2018

Thumbnail of user jeanyvesm2
India
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

I was looking for informations about a power of attorney and I have found what I was looking for, and even more and it's pleasant.

Date of experience: October 17, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jean-Yves M.! Your positive feedback is much appreciated. We are glad to hear you took advantage of the POA :)

Thumbnail of user denisew1100
South Carolina
1 review
0 helpful votes
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February 20th, 2023

This was a very easy process for a very difficult time. It was very easy to follow in a very professional outcome

Date of experience: January 15, 2023

Thumbnail of user chrylecial
Alabama
1 review
0 helpful votes
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March 5th, 2023

Easy to navigate and use. Would recommend to other people to use for all legal documents and reports

Service
Value
Shipping
Returns
Quality

Date of experience: March 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing, Chrylecia, the team at Legal Templates is thrilled to receive such a great rating, thank you.

Thumbnail of user womansworth82
Ohio
1 review
0 helpful votes
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October 7th, 2023

Quick easy to understand this site is very easy to understanding. Thank you for the easy to understand documents.

Date of experience: June 30, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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