• Bookmark

    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

Write a Review

Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
451
Neutral
12
Negative
22
View ratings trends
23
See all photos
How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user tanyab523
Colorado
1 review
0 helpful votes
  • Send Message
February 20th, 2023

I enjoyed it's easy and simple and it's the best was to do a non contestants devorce so I would recommend it

Products used:
All

Service
Value
Shipping
Returns
Quality

Date of experience: January 22, 2023

Thumbnail of user antoniot196
California
1 review
0 helpful votes
  • Send Message
February 20th, 2023

Good app great service was easy to do only took me 10min. Also it was easy to figure out all the options

Date of experience: February 13, 2023

Thumbnail of user 7891journey
Nebraska
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Okay for Nebraska form for my puruposes and easy to complete and use. I would use it again if I need to.

Date of experience: October 2, 2023

Thumbnail of user alejandrof89
Grenada
1 review
0 helpful votes
  • Send Message
December 25th, 2023
Verified purchase

I have found all the information that I needed and more to assist me with business planning

Date of experience: December 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear our resources were helpful for your business planning. If you ever need further assistance, don't hesitate to reach out.

Thumbnail of user consciencethompson4
Colorado
1 review
0 helpful votes
  • Send Message
July 19th, 2023

Was simple and fast and accurate. I tried the $1 for 7 days and I already have gotton my moneys worth.

Service
Value
Shipping
Quality

Date of experience: July 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review, Conscience.

Thumbnail of user georgeb2400
Washington
1 review
0 helpful votes
  • Send Message
October 4th, 2023
Verified purchase

This is great information for novices who want to learn more about NDAs and other business agreements. Thanks!

Date of experience: October 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're glad you found the information helpful. If you have any more questions or need further assistance, please don't hesitate to ask.

Thumbnail of user stevena1132
New Jersey
1 review
0 helpful votes
  • Send Message
February 20th, 2023

I found it very easy to use and complete. I would recomend it to anyone who requires legal forms. Thank you

Date of experience: February 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Steven! Your positive feedback is much appreciated.

Thumbnail of user lenab135
Nevada
1 review
0 helpful votes
  • Send Message
May 16th, 2023

It was easy enough to do just fill in the answers to questions and the form is filled out. Easy peasy

Date of experience: May 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user marquisk2
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2023

I had a tough time finding a templet and this help out a lot it was quick easy and reliable i recommend for everyone

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2023

Thumbnail of user jemimahp1
Ghana
1 review
0 helpful votes
  • Send Message
January 22nd, 2024
Verified purchase

Great download this was very helpful to me. Thank you

Date of experience: January 22, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad to hear that the download was helpful to you. Your satisfaction is important to us!

Thumbnail of user huntershivers07
Georgia
1 review
0 helpful votes
  • Send Message
October 7th, 2023

It was fast simple and easy. Easy to manage and the questions weren't hard to answer. Really really nice app

Date of experience: September 7, 2023

Thumbnail of user marcc583
France
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Fast reliable and helpful fast reliable and helpful fast reliable and helpfulfast reliable and helpful

Date of experience: September 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for emphasizing our speed, reliability, and helpfulness! We're committed to providing you with fast and reliable service whenever you need it. Your satisfaction is our top priority!

Thumbnail of user roberts8365
Alabama
1 review
0 helpful votes
  • Send Message
February 20th, 2023

This was so easy to fill in the blanks in building this Prenuptial Agreement. Now I just need to see when I can print this out.

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re glad that you enjoyed using the Prenuptial Agreement!

Thumbnail of user davidf4729
Texas
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

So far so good. Just need a sample to share with partner.
Ill be back if I can get them to agree.

Date of experience: January 5, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That sounds like progress! If you need any further assistance or more samples to help in getting your partner's agreement, feel free to return. We're here to support you however we can. Good luck!

Thumbnail of user bjyou5heart
South Carolina
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Dont want to do much typing after all the questions have a lot to do. Thank you! Shouldn't have to type a certain number of words to submit.

Date of experience: June 27, 2023

Thumbnail of user anag579
Texas
1 review
0 helpful votes
  • Send Message
July 27th, 2023

Easy process to navigate the website. However, I feel unecessary to write the review. I think with the overall rating it's sufficient

Tip for consumers:
no

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber, Ana. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user ss1040
California
1 review
0 helpful votes
  • Send Message
October 29th, 2022
Verified purchase

Easy to use. I was referred to this site by a friend and he wasn't kidding when he said it was easy and very informative.

Date of experience: October 29, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the kind words, S S.! It always makes our day to hear that people like you enjoy our product :)

Thumbnail of user tammym1745
Wisconsin
1 review
0 helpful votes
  • Send Message
August 29th, 2023
Verified purchase

New or recurrent pet sitting services. N0 animals over 50 lbs.
Services include: pet walking, sociable animals,

Date of experience: August 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback.

Thumbnail of user sandracervantez7
Texas
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Great job excellent work will use often please continue ythe great work and helping out will recommend

Date of experience: August 30, 2023

Thumbnail of user mj711
Ohio
1 review
0 helpful votes
  • Send Message
December 22nd, 2023
Verified purchase

This is my first time using one and I'm glad that this was available to model after.

Date of experience: December 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's great to hear! Modeling after templates can be incredibly helpful. If you have any questions or need more guidance in the future, feel free to ask!

Thumbnail of user gm598
Illinois
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

It was very useful for me. I´m using your templates so much! Thanks so much!

Date of experience: January 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to hear that our templates have been so useful to you. Your continued use and appreciation mean a lot to us!

Thumbnail of user rayh545
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2023

Add a little truth to the commerse part of the admiralty maritime laws that The Constitution is law of the land.

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Ray! Your positive feedback is much appreciated.

Thumbnail of user olympiab9
California
1 review
0 helpful votes
  • Send Message
February 12th, 2023
Verified purchase

You have to sign up for anything or that been canceled easier than other websites that trick you and having to sign up

Service
Value
Shipping
Returns
Quality

Date of experience: February 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Olympia.

Thumbnail of user joss29
Colorado
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Unkown yet until I can download doc, not sure how that would be but I'm still waiting to see. Will determine shortly.

Date of experience: August 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We hope your experience with the document download meets your expectations. If you encounter any issues or have any questions, please feel free to reach out. We're here to assist you.

Thumbnail of user antoniom568
North Carolina
1 review
0 helpful votes
  • Send Message
February 20th, 2023

It is so helpful. I would refer to everone I know. I would recommend to everyone I know. Right when I need them

Service
Value
Shipping
Returns
Quality

Date of experience: January 24, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

How do I know I can trust these reviews about LegalTemplates?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LegalTemplates?