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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
452
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user lynh123
Utah
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Very easy and simple to navigate. Had all I needed in one location.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're thrilled to hear that you found our platform easy and simple to navigate, with everything you needed in one place. We strive to provide a convenient and user-friendly experience, and it's great to know we've achieved that for you. If you need any further assistance or have any more requirements in the future, please don't hesitate to reach out to us.

Thumbnail of user salimr23
Malaysia
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Good and not bad too, but there is no full templates given as claimed to be free

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback. We're glad to hear that you found our service good, though we apologize for any confusion regarding the availability of free templates. We strive to provide clear information about our offerings and will take your input into consideration to improve our service. If you need specific templates or further assistance, please don't hesitate to reach out to us, and we'll do our best to help you.

Thumbnail of user ms1619
Oregon
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Easily accessible templates, no personal information required.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad to know that you found our templates easily accessible and appreciated the privacy of not requiring personal information. We strive to make our services user-friendly and secure. If you have any further needs or questions, please feel free to reach out to us.

Thumbnail of user maryw4205
Kentucky
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Everything went well, except I could not figure how to increase size of font.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback and for bringing this to our attention. We're glad to hear that everything went well, and we apologize for any inconvenience caused by the font size issue. For future reference, please feel free to reach out to our support team for assistance with adjusting font sizes or any other features. Your input helps us improve, and we're here to ensure a smoother experience next time.

Thumbnail of user jitenederk
India
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

THIS IS VERY HELPFUL FOR ALL AGREEMENT MAKER AND PUBLIC HOW WANT TO SELL OR PURCHASE ANY PROPERTY etc

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your enthusiastic review! We're delighted to hear that our services are proving to be a valuable resource for those involved in creating agreements and for the public interested in selling or purchasing property. Your support is greatly appreciated, and we aim to continue providing helpful and reliable services for all your agreement-making needs. If you have any further questions or require assistance, please feel free to contact us.

Thumbnail of user waynes1225
South Africa
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

My experience was great what more can I say just what i was looking for

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We're thrilled to hear that your experience was great and that you found exactly what you were looking for. We strive to meet our users' needs effectively, and it's wonderful to know we've succeeded in your case. If you need any further assistance or have additional needs in the future, please don't hesitate to contact us.

Thumbnail of user dalef357
Pennsylvania
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Sold an old boat for a minimal amount of money and glad to have a 'FREE' template without having to deal with a lawyer or pay some internet service.

Date of experience: August 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're happy to have been of assistance! It's great to know our free template could help you with your boat sale without the hassle of dealing with legal fees. If you have any more transactions or legal needs in the future, don't hesitate to turn to our resources. Thank you for sharing your positive experience, Dale!

Thumbnail of user larrym1663
Oregon
1 review
0 helpful votes
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January 7th, 2023

Easy to use except for reviews I don't like to review until I have finished the application I think it should be done after you get the application

Date of experience: January 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Larry, for pointing out the ways to improve our service in the future. Please reach out if you have any further questions or concerns.

Thumbnail of user johnf5724
New York
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Good $#*! at least 50 characters woo hoo let me get my free doc right now. Thanks

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback!

Thumbnail of user davidb11414
Florida
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

My experience was great. Instant download and print.

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that your experience with our instant download and print feature was great. We aim to provide a seamless and efficient service, and it's wonderful to know that we've met your expectations. If you have any further needs or questions, please feel free to reach out to us.

Thumbnail of user chloep76
Oklahoma
1 review
0 helpful votes
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February 20th, 2023

Illustrate Arts Collective is a dance studio located in Plano Texas beginning the process of opening its doors to the community!

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Chloe.

Thumbnail of user elizabethm4258
Ireland
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Good source of basic information, good place to start for legal language

Date of experience: January 12, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're glad to hear that you find our platform a valuable source of basic information and a good starting point for legal language. If you ever have more specific questions or need further assistance, feel free to reach out. We're here to help you navigate the complexities of legal language.

Thumbnail of user timc1398
Wisconsin
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Provided a good basic overview of the content I was researching and provided ideas for how to write our own NDA.

Date of experience: June 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user chriso959
Philippines
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

Thank you for the information you pointed out in your article. It was very helpful.
Chris O.

Date of experience: December 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! I'm glad the article was helpful for you. If you have any more questions or need further information, feel free to ask!

Thumbnail of user valerieb994
Georgia
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I like how the site is organized. It is easy for me to find examples for what i need.

Date of experience: January 12, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find our site well-organized and easy to navigate! Making it simple for users to find examples and information is one of our top priorities. If you have any more specific needs or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

Thumbnail of user philipm1020
Arizona
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

It was great and also easy to be able to fill out a quick claim deed form.

Date of experience: December 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm thrilled to hear that the process was both great and easy for you! If you have any more forms to fill out or need assistance in the future, feel free to reach out.

Thumbnail of user davism95
TZ
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Excellent and it is well explain and simple to understand.

Date of experience: January 12, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that you found the information excellent and well-explained, making it simple to understand. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Thumbnail of user toris153
New Jersey
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

So great loved it appreaciate it was exaclt what i needed.Thank you for providing this. Wow so great

Date of experience: October 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you loved it and found exactly what you needed! Your appreciation means a lot to us. Thank you for your kind words.

Thumbnail of user newlifec
Texas
1 review
0 helpful votes
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February 20th, 2023

This is a church,where we meet to worship God and hear God's word.we meet for Bible study etc...

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, NewLife! Your positive feedback is much appreciated.

Thumbnail of user sarahmorganramsey18
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Very useful and helpful I understand everything that I inserted all the question were simple and I love it

Date of experience: April 28, 2023

Thumbnail of user jeremym1167
Michigan
1 review
0 helpful votes
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February 20th, 2023

It was nice I think I like this app I will send other people to this app to show them how easy it is in helpful

Date of experience: January 12, 2023

Thumbnail of user mariselag31
California
1 review
0 helpful votes
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December 17th, 2023
Verified purchase

Just what I needed and saved me a lot of money and time on attorney fees.

Date of experience: December 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! Saving money and time on attorney fees is always a win. If you ever need more assistance or have other legal queries, feel free to reach out.

Thumbnail of user harshitam5
India
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

The contents of the template were apt. Also, the information provided helped in drafting a letter.

Date of experience: January 10, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that the template's contents were fitting for your needs and that the provided information was helpful in drafting your letter. If you have any more tasks or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for your positive feedback!

Thumbnail of user raymondc905
Philippines
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Very useful and easy to download, no ads popping out.

Date of experience: January 11, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our service very useful and user-friendly! It's great to know that the downloading process was easy, and we're pleased to hear that you didn't encounter any disruptive ads. If you have any more feedback or if there's anything else we can assist you with, please feel free to share. Thank you for your positive comments!

Thumbnail of user dorothyo773
Kenya
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

It was well out and excellent explanation completely understandable to the non legal mind

Date of experience: January 11, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your kind words! It's wonderful to hear that the document was well laid out and the explanations were excellent, making it easily understandable even for those without a legal background. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thank you for your positive feedback!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

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Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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