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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user johnb11510
Louisiana
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

It is very detailed and easy to understand. A great place to get your forms

Date of experience: August 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found our forms detailed and easy to understand. Thank you for your positive feedback! If you have any more forms to work on or need assistance, feel free to reach out. We're here to help.

Thumbnail of user benardk4
Uganda
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Through reading all terms and conditions. I found them all perfect for both parties

Date of experience: October 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

It's wonderful to hear that you've carefully reviewed the terms and conditions and found them to be perfect for both parties. Your diligence in understanding the agreement is commendable. If you have any more questions or need additional information in the future, please don't hesitate to ask. We're here to assist you.

Thumbnail of user thomasc3233
Colorado
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Nice and simple. Just what I needed to finalize a transaction with a legal document.

Date of experience: August 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Thomas! Your positive feedback is much appreciated.

Thumbnail of user michellep2697
Missouri
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Never done this before and this site makes it easy to get what I need.

Date of experience: August 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us, Michelle. Thank you for taking the time to leave us a review.

Thumbnail of user anthonyk1079
PG
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

I have not yet used it but feel it will help me very much.

Date of experience: October 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad to hear that you believe our service will be helpful to you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user conniea288
Florida
2 reviews
0 helpful votes
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October 18th, 2022
Verified purchase

Very quick in bringing up the directions and downloaded the form.

Thank you so much!

Date of experience: October 18, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Connie! Your positive feedback is much appreciated.

Thumbnail of user mollym396
North Carolina
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

The documents are appropriately worded for my state and easy for me to insert information.

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback, Molly. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us.

Thumbnail of user daveh1312
New Jersey
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Easy to read and alter. Not overloaded with legal jargon. Appreciate the guidance and style.

Date of experience: April 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user boob35
Illinois
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Good to the last drop with a little sugar and cream added to provide flavour

Date of experience: May 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user gertrudep22
Texas
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Site was very easy to use and down load. I have nothing else to describe.

Date of experience: May 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user christiang524
New York
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

Simple and Easy to download needed template open it and get started with my team

Date of experience: January 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Christian! Your positive feedback is much appreciated.

Thumbnail of user marilyno283
Philippines
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

It was helpful. The template has all the information I need to draft our contract.

Date of experience: May 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user jans1000
New Mexico
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

This is done for a friend that is housebound She wants paperwork to fill out

Date of experience: June 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user amandaj1339
TW
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Legaltemplates is a scam. Do NOT trust this company, the legal documents are NOT going to hold up.

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user xoex
California
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

I love this simple form that covers all the essentials of a nomination form

Date of experience: September 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you find the nomination form simple and effective! Your feedback is valuable to us.

Thumbnail of user neetac6
GB
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Was an easy search online
Straightforward comprehensive template
Easy to use
Saved me a lot of time

Date of experience: October 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that our online search was easy, our template was comprehensive, and that it saved you valuable time. Your satisfaction is our priority!

Thumbnail of user nickc1046
New Jersey
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

I found all the legal information about the transfer of firearms in simple form

Date of experience: September 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our information about the transfer of firearms in a simple and straightforward form. If you have any more questions or need further assistance with legal matters in the future, please don't hesitate to reach out. Your satisfaction is important to us!

Thumbnail of user joyceb1246
New Jersey
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Easy to prepare and make your own using LegalTemplates templates and forms.

Date of experience: November 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found LegalTemplates templates and forms easy to prepare and make your own. Thank you for your positive feedback! If you have any more comments or suggestions, we'd love to hear them.

Thumbnail of user cm1134
Virginia
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

It suits its purpose. Need a bill of sale to conclude a transaction.

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that the bill of sale document suits your purpose for concluding a transaction. If you have any more document needs or require further assistance, please feel free to ask. Thank you for your feedback, and best of luck with your transaction!

Thumbnail of user mosesg47
Texas
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

The site allowed for easy access to download and use the general form

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our site provided you with easy access to download and use the general form. If you have any more document needs or require further assistance in the future, don't hesitate to return. Thank you for your feedback, and we're here to help!

Thumbnail of user jandadj
Germany
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

I enjoyed a lot, it was really helpful I hope everyone will do so.

Date of experience: August 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you enjoyed using our service and found it helpfu, Jandadl. We appreciate your positive feedback and hope that others also find value in what we offer. If you have any more experiences to share or need further assistance, feel free to let us know. Thank you!

Thumbnail of user augustusa15
Philippines
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

I found what I was looking for. Great! It was not difficult to navigate the site.

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found what you needed and had a smooth experience on our site. If you ever need assistance again, don't hesitate to reach out. Thanks!

Thumbnail of user davids11130
South Carolina
1 review
0 helpful votes
  • Send Message
October 31st, 2023
Verified purchase

Date of experience: October 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your feedback. Our focus is on providing a straightforward and hassle-free experience for our users. Thank you for noticing!

Thumbnail of user evelynn308
Kenya
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

Great job, it so helpful when trying to find the right template to use

Date of experience: August 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad to hear that our templates have been helpful to you. If you ever need more assistance or have questions in the future, feel free to reach out. We're here to help.

Thumbnail of user stevenf1531
West Virginia
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Very knowledgeable information about all of Real Estate Laws and Codes in every State of the United States of America.

Date of experience: June 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Steven.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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