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LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
This is an excellent product, very easy to use and very professional. I created one family legal document the day I signed up with LegalTemplates which was reviewed by a lender who accepted it as sufficient. Unfortunately, while I thought I was using a one time free trial I was billed for the month of August without warning on the day my 14 days free trial expired. Juan understood and submitted this for a refund. If that goes through I am very satisfied and will recommend the product to others.
Date of experience: July 31, 2017
It is very hard to locate a site that I could fill in and print out a bill of sale without providing all my personal information in order to get the form. I want to thank you for making a stressful situation so much easier.
Date of experience: February 11, 2023
I needed a legally binding contract ASAP and didn't want to have to draft one from scratch. Legal templates was the best. Fast and effortless. I really love the free trial, and pay per document download option. It is absolutely a God send and I definitely recommend to anyone who want to add some legality to a transaction etc. The customer service/support team is amazing. They replied to my email within hours and were so kind and understanding. I really love this company and the quality of products and service.
Date of experience: November 21, 2018
I used this to help create a lease for the first time. It was easy to use and included what I wanted, but put it in legal terms for me! I forgot to cancel the free trial and was charged the monthly fee, but they are graciously refunding that money- and even that process was easy. Their customer service people, specifically Danny U, were kind and prompt in meeting my needs. I would recommend LegalTemplates to any amateur seeking reliable legal advice.
Date of experience: July 10, 2017
Eloquently delivered and well thought out, discusses all the relevant and necessary elements of property rental.
Date of experience: March 13, 2024
Thank you for your feedback!
Good experience, not taken off through loops of questions and tickboxes simple to find what I needed and download with no links appearing
Date of experience: March 11, 2024
Thank you for sharing your positive experience, Steve! We're delighted to hear that you found our process straightforward and easy to navigate.
I needed to decide between a lease extension and lease renewal and Legal Templates explained the difference clearly. Also, I appreciate being able to download their simple, straightforward form.
My needs are simple--I rent an apartment in my own home to a wonderful long-term tenant. But if I have need for something more complicated in the future, I would definitely be willing to pay for help from Legal Templates.
Date of experience: August 21, 2023
We're glad to hear that Legal Templates was able to provide you with clear explanations and a simple, straightforward form for your needs. It's great that our resources were helpful in your decision-making process. If you ever require more complex documents or assistance in the future, we'll be here to help. Don't hesitate to reach out if you have further questions or needs. Thank you for your positive feedback!
Being a retired couple if is out of love and financial concern that we choose not to marry. The Legal information and Templates have been a very valuable assist to our decision making - thank you for giving us peace mind in legal decision making.
Date of experience: June 14, 2023
Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.
Thank! Just what we needed after our agency was asked to provide a plan for emergency. We came on your website and found the forms that we needed. What agencies would charge for this form but you guys are providing it free of cost please do not start charging people for this phone because we really need a agency that is not just about to make money, but also out to help society as a whole thank you.
Date of experience: October 20, 2022
Thank you, Karen! Your positive feedback is much appreciated. We are glad the forms worked out for your agency.
I like that you called me back after I left a message. I'm very happy that my charges are being reversed without me having to raise a stink. Thank you again for great customer service, it is rare these days.
Date of experience: July 31, 2017
The website was super user friendly and easy to use! Plenty of great legal templates to choose from! And when all was said and done Charles provided excellent customer service when I had an issue that needed resolving! Would recommend.
Date of experience: March 3, 2018
There are many legal documents available. The website was user-friendly, and especially helpful to me since I find legal jargon very difficult to understand. You can customize the documents to your uses. Customer service was helpful as well. Just be sure to cancel your subscription in time if you only want to check it out for the free period. The monthly subscription price is too high in my opinion.
Date of experience: May 9, 2018
The website was easy to navigate and understand. There was no surprises or attempts to sell something.
Date of experience: March 20, 2024
We're thrilled to hear that you found our website easy to navigate and free from surprises or sales attempts. Providing a seamless experience is our priority, and we're glad you had a positive experience. If you have any further feedback or need assistance, please don't hesitate to reach out.
I have spent two days trying to find forms to let me redo our Medical Power of Attorney, a Codicil to our Wills, and Revocation forms for the original documents. Every site that says it's free, isn't. You can fill out the forms but you must pay to print them. This is the only site I found that truly let's you download the form for free. And, even better, they let you download a WORD document which is what I needed. Hurrah for Legal Templates. They are a life (and money) saver!
Date of experience: September 20, 2023
We're delighted to have been able to provide you with the free, downloadable forms you needed, especially in such an important matter. Thank you for your positive feedback, and we're here to assist you further if needed. Hurrah indeed for Legal Templates!
I'm not versed in knowing all the stipulations of being a landlord and this doc helped me see where I needed to protect my place and self. With a few changes to customize to my liking it worked great thanks for having this.
Date of experience: August 18, 2023
We appreciate your business and are glad that we could provide you with a great experience, Addina. Thank you for taking the time to leave us a positive review.
This is absolutely a scam to collect personal info... avoid!
When I entered the info and then could not get the form I inquired how to get it through the chat, the answer was "Enter the information".
Here was a 'follow up' email I received... talk about condescending.
Danny (Legal Templates)
Jul 7,23:42 CST
Hello Sondra,
We do not collect personal information, it is not our interest, you asked how to create a form and we explained that you would need to enter the information which is how you create the form online, if you would have asked something like how do I download then it would have been a different story, having a bad review by you does not affect us at all, since our customers who actually do know how to ask the correct questions instead of getting angry for no reason, understand how we work.
You have yourself a wonderful day, and thank you for choosing us!
Best regards,
Danny U.
Date of experience: July 7, 2017
Very good and easy to follow. We are searching for a non-disclosure form that fit our manufacturing needs and information, and we are considering this form at the present time with the potential sale of a division of our company Arnev Products, Inc. www.arnev.com.
Date of experience: December 29, 2023
I'm glad you found the non-disclosure form easy to follow! Considering it for the potential sale of a division sounds like a prudent step. If you have any specific questions or need further assistance in tailoring the form to your manufacturing needs, please let me know. Your consideration is appreciated!
The user-friendly interface of Legal Templates allows users to easily navigate through the software and make edits as needed. Users have reported a seamless experience while creating documents such as vehicle bills of sale and family forms related to child support issues. The ability to save and share these documents has provided convenience and efficiency, streamlining business operations.
Date of experience: August 19, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
I needed to get a rental agreement quickly and sitejabber is the place to go. The price is affordable and it's very easy to use. I recommend this to anyone who needs help in the various legal aspects of their life. Don't waste your time looking for other sources.
Products used:
Legal documents
Date of experience: August 30, 2023
We're delighted to hear that you found an affordable and easy-to-use rental agreement. Your recommendation is greatly appreciated. If you ever have more legal needs or questions in the future, feel free to return. Thank you for your positive feedback and for sharing your experience!
I've been using website for a while now and I'm genuinely impressed! The user interface is sleek and intuitive, making navigation a breeze. Features that once seemed complex on other platforms are simplified and more accessible here. The performance is smooth, and the loading times are minimal, which is a huge plus in today's fast-paced digital age.
One of the standout qualities of this app/website is its responsive customer support. Any queries I had were addressed promptly, showing that the team behind [App/Website Name] truly values its users. It's clear they prioritize feedback and are constantly working to improve and innovate.
Date of experience: October 7, 2023
Thank you so much for your wonderful feedback! We're delighted to hear that you're impressed with our user interface, accessibility, performance, and customer support. We're committed to providing the best experience for our users and continually improving. If you ever have more questions or suggestions, please feel free to reach out. Your input is greatly appreciated!
This company/website just helped me with all the question & documents i needed when i am in a situation of how/what/where... sorry it took me for a while to leave this review but you deserve this! Thank you for helping me legal templates. I will surely recommend this website with all my friends esp those who are experiencing what I have experienced before.
Date of experience: July 27, 2019
The site is well done, has a simple interface, and offers simple templates for someone like me to use if necessary. I also appreciated the excellent customer service Benjamin C. Provided. He was friendly, listened to my issue and resolved them quickly. Thank you! I will return to this site if necessary for legal documents.
Date of experience: July 29, 2017
Had a issues with someone using my card to access the online template.As soon as I called and informed them of he activity's the was able to give me answers on how long and when I could be expecting my funds to hit my card I never experienced such fast results so soon usually they hassle you on how and why who and where thanks
Date of experience: November 5, 2018
I wanted to test out a few different legal document services for my first lease. I just bought my first house and was short on cash as it was so the free trial was a great way to set up my first lease for a friend. When it slipped my mind and I forgot to cancel, I thought for sure I'd lost out on $40 (means a lot in your 20's!) Benjamin was super helpful and saved the day. I will definately be returning here for all future document needs. A+ customer service attitude
Date of experience: July 13, 2017
The information was very helpful in understanding the difference between a Room Rental and a Roommate agreement and the need for both.
Date of experience: March 28, 2024
We're glad to hear that the information provided was helpful in understanding the distinction between a Room Rental Agreement and a Roommate Agreement, as well as their respective importance.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thanks for leaving us such a wonderful review, Janet. We are thrilled that you loved your experience.