- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
I signed up for a free trial. I appreciated the program and was able to use in on several issues for our business. However, being a small business I didn't need it as often as I thought.
Legal Templates was gracious with my cancellation and helping refund the months amount.
Thank you. Will use again in the future upon extended business adventures.
Date of experience: December 4, 2018
This service was great. I liked how easy it was to create the document I needed. However, it was a little difficult to get in contact them to cancel my subscription initially but when I did they were very quick in getting it done. Douglas responded to me quickly and issued a refund with no problem. I would use the service again.
Date of experience: September 21, 2018
I highly recommend this Legal Templates for its exceptional services. Their professionalism and expertise in the field are commendable. The website offers a user-friendly interface, making it easy to navigate and access relevant information. The content is well-researched, comprehensive, and up-to-date, ensuring visitors receive accurate legal guidance. Additionally, the website provides various resources such as articles, FAQs, and legal forms, catering to different legal needs. The customer support team is responsive, offering prompt assistance and clarifications. With their commitment to quality, reliability, and a wealth of legal knowledge, this website stands out as a reliable and valuable resource for anyone seeking legal information and assistance.
Products used:
Legal Templates
Date of experience: May 11, 2023
I cancelled my service with Legal Templates and on the same day they charged for another month of services. I used two templates in four months. Nothing the last two months and they charged me another month. Douglas at customer services really had no common sense about customer service and stated he did see where the problem was. Not a way to run a business but I guess with the internet services now days, it really does not matter with this company. Suck the money out out of customers no matter what.
Date of experience: August 6, 2018
It was helpful to me because my landlord didn't have a lease for me or anything. I found one at the last minute so she can feel out to help me try to get some benefits because I am having a hard time.
Date of experience: September 11, 2023
Excellent customer service provided by Chris. Chris came well trained and immediately took action to resolve my concerns by providing a credit confirmation number, the e-mail to send refund request and concluding by asking did I have any additional concerns. Chris is an example of the type of customer service employees that companies should strive to employ.
Date of experience: August 28, 2018
Exactly what I needed. I was able to find the lease documents related to my state. The documents cover everything to protect both the Tenant and the Landlord. Their were many options to choose from and I was able to find what fit our exact application of a Month to Month lease agreement.
Date of experience: December 11, 2023
That's great to hear! I'm glad you found the lease documents tailored to your state, covering everything for tenant and landlord protection. Having options and finding the perfect fit for your Month-to-Month lease agreement is fantastic!
It takes mere minutes to go from nothing to a finished, legal document, every bit as effective and binding as one which comes from an attorney for thousands of dollars more than what I'm paying.
It's practically a hack and I feel as if I've done something wiley...it shouldn't be this easy should it, because I'm pretty sure something which only cost me a dollar and 10 minutes of my time shouldn't secure so much for me.
Alas, it is just that easy and cost effective and it can be found at legaltemplates.net!
Thanks guys!
Products used:
Legal document template.
Date of experience: January 24, 2023
Legal Templates was a fantastic resource for a real-world business class in college. We needed to essentially create a business from the ground up with read data, real financial information and a real marketing plan. This site helped me walk through the process, understand the data I was entering and gave me an incredible foundation to learn from and enable me to start my own business with confidence in the future. Thank you Legal Templates!
Date of experience: September 10, 2018
The website was easy to use and provided great forms. It even allowed me to start creating a legal document. To view the document you need to provide a credit card for the free trial. I was able to obtain a copy of the document but as it turns out my school already had an approved form to use. I was seeking a non-disclosure agreement for a school project. I was able to easily change my subscription and their customer service representative Benjamin was very helpful. Thanks
Date of experience: August 10, 2017
Every form needed for any type of legal situations you get yourself in or just needing to put together legal forms for personal reasons, this is the best place to visit. Highly recommend LegalTemplates to anyone and Benjamin from the company can address and assist in any situation needed.
Date of experience: June 21, 2017
Good templates but emails with when off of trial would be a nice notification to get. I was told they would close my account and return payment that is pending now I am told to send an e-mail to get payment credit refund processed after I write a review.
Date of experience: June 20, 2017
I would like to thank Benjamin for his help on my refund. It was great to have been treated so politely in regards to my situation. Thank you very much and I do recommend legal templates for future business needs.
Date of experience: August 7, 2017
Our veterans by providing veterans exposed to toxic substances like burn pits the care and benefits they have earned," said Rep. Espaillat. "To get the benefits you are entitled to, I urge veterans in my district to file a claim by the August 9 deadline for receiving backdated benefits."
Amazing just the best over all great
Date of experience: August 3, 2023
I did their free trial and cancelled. I received a notification on their website that it was cancelled. I did not receive any other documentation. I found out that they use a third party to bill your card monthly and after 6 months, I finally figured out who they were. They refused to refund me and knew very well that I had no proof of the cancellation. I have reported to the FTC.
Tip for consumers:
Don't give them your credit card. EVER.
Products used:
Nothing. They had nothing I needed.
Date of experience: October 12, 2021
Chris was super helpful and gave concise directions regarding obtaining a refund. I was however, surprised my credit card was charged mid-day on day 14 of the 14 day free trial rather than the following day. I cancelled on time, but had to jump thru a few hoops to get a refund. I'm glad it only took one call to Chris.
Date of experience: May 18, 2018
Lisa at Legal Templates was great at taking care of billing miscommunication on my part. I explained my situation and frustration regarding it and she responded literally within minutes with an apology for the confusion and a request for a full credit. This is an example of what great customer service looks like! Will use and recommend to all my business associates.
Date of experience: February 16, 2018
Only took seconds to find what I needed. Unfortunately, you have to do a review to proceed. And then, still no way to access the docs. Should allow you what you want before wasting your time. Don't offer a free doc if it really isn't free.
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2023
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
I used legaltemplates trial for a lease and it was super fast and easy. I had a minor problem with the payment after the trial period but the customer service person Danny took care of it within minutes of me emailing them. Thank you so much
Date of experience: July 3, 2017
It was informative and productive
It was a helpfully time and worth it explaining a lot of my doubts
Date of experience: March 17, 2024
We're glad to hear that you found our interaction informative, productive, and helpful in addressing your doubts. Your satisfaction is our priority, and we're here to assist you whenever you need it. Thank you for your feedback!
Free and easy to use. I just need to print a form so my son and two witnesses can sign it. My son is autistic and needs me to be the person to talk for him as an adult. Thanks for your help with this.
Date of experience: September 22, 2023
We're happy to hear that our service is free and easy to use for your needs. It's important to ensure that everyone's needs are met, and we're here to assist you. If you have any more questions or require further assistance, please don't hesitate to reach out. Thank you for using our platform!
Template contained all the fields I needed as well as guidance on best method to write it.
Date of experience: April 1, 2024
We're delighted to hear that our template contained all the fields you needed and provided guidance on the best method to write it. Our goal is to make the process as smooth and straightforward as possible for our users. If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help!
It's exactly what I needed to make minor changes to my will without the hassle of redoing the original will.
Date of experience: March 16, 2024
Thank you for choosing us to assist you with this important task! If you ever need further assistance, don't hesitate to reach out.
I used the site for a legal document. Easy to use and affordable. Customer service is responsive and helpful. I had an issue with billing and contacted the company. Victoria was amazing and took care of the issue promptly and forwarded my email to the correct department. Thank you very much!
Date of experience: September 14, 2018
Having spent the afternoon eyeball-deep in mind-numbing searches explaining and demonstrating liability waivers and release forms, this was one of the best. Simple. Free of Jargon. Step-by-step. In other words, actually usable and editable. Thank you.
Date of experience: February 8, 2023
Thanks for leaving us such a wonderful review, Jennifer. We are thrilled that you loved your experience using our website.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
We're glad to hear that the template was helpful for you in a time of need. It's important to have the necessary documentation in place, and we hope it aids you in getting the support you require. If you have any more questions or need further assistance, please don't hesitate to reach out. We wish you the best of luck with your situation.