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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
The person I spoke with was understanding, explained everything I needed to know on the cancellation along with email I would receive. If I ever need this service I will use you thanks to your agents and how helpful and friendly they are!
Date of experience: July 10, 2017
I had a recent issue with billing. I reached out to customer service about it and they were very punctual with responding and addressing the issue. I had Danny for a representative, and he took care of the issue very well!
Date of experience: August 14, 2017
I am exploring options for the sale of my business. I needed information as to what would be involved with the sale that I will need to consider. The Business Purchase Agreement gives me much of the information for which I was looking
Date of experience: October 18, 2022
This company provides prompt and professional service. When I need them again. I will not hesitate to utilize them. I would recommend them to all my family and friends. They provide exactly what they say they will.
Date of experience: March 8, 2018
Thank you for this great resource to be educated on something as important as a construction contract. I will be able to follow specific steps as a result of this template and this will same a great deal of time. Thank you
Date of experience: May 20, 2023
Paul, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.
Everything we needed was included thank you. Made process easy.
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 10 am to 7 pm EDT at betty@legaltemplates.net
Has never paid rent for to years, not even the first month's payment
Date of experience: April 4, 2024
It sounds like you're experiencing a challenging situation with unpaid rent for two years, without even the initial payment. If you're seeking advice or assistance, it might be beneficial to consult with a legal expert or a relevant authority to explore your options.
It has been informative with the templates that can be used.
Date of experience: April 3, 2024
We're delighted that you found our templates informative and useful. Thank you for your feedback!
Charles was extremely helpful, patient and knowledgeable. Although, the mistake was made by me in part, he was still patient and understanding to help assist me the best he could to get a resolution to the issue. Thank you Charles!
Date of experience: June 26, 2017
After the trial period I had an issue with the billing. I contacted Legal Templates by email. Benjamin responded very quickly and resolved my issue to my satisfaction. Thank you Benjamin and Legal Templates!
Date of experience: August 3, 2017
I was frustrated before I found this site. The information was concise, thorough and easy to understand.
Date of experience: March 7, 2024
Thank you for taking the time to share your experience, Kathy. If you ever encounter any challenges or have further questions, please remember that we're here to help.
I needed to download Power of Attorney forms for me to be able to oversee my mother's medical care and finances. This site allowed me to download forms specifically for the Utah, the state she is in. I like that I could download them in word format (which I later converted to Google Docs), it makes it easy if I need to make any changes in the future.
Date of experience: May 16, 2023
We’re really grateful and appreciate you taking the time to share your rating with us.
I found exactly the form I needed, easily and accessibly. Easy to use.
Date of experience: April 2, 2024
Thank you for your feedback! We're glad to hear that you found the form you needed easily and that it was accessible for you. Making our forms user-friendly is a top priority, and we're pleased that it met your expectations. If you have any further needs or questions, feel free to reach out. We're here to help!
The templates are professional and easy to use, I will use them gain in the near future. I recommend this service to friends and family members. Great job! The cancelation process was quick! I was helped by Benjamin. C and he made sure I did not have any issues. Thank you, Benjamin. C!
Date of experience: August 8, 2017
Website falsely claims that you can create a FREE document. After they make you go through the whole process and sign up, they then say you have to start a TRIAL membership or pay $59.95 for the document...
Date of experience: November 7, 2018
I signed up for Legal Templates because I was considering renting my home in the Bay Area and needed a contract. I ended up not using it and of course forgot to cancel before the free trial ended. I did a live chat and Victoria canceled my account in seconds and gave me the info I needed to make the refund request.
The only thing left is for you guys to approve the refund. Fingers crossed.
Sean
Date of experience: November 28, 2018
I quickly found a great template for the contract I was looking for, and it will make a great starting point.
Date of experience: March 8, 2024
We appreciate your review. Thank you for the feedback, Todd!
I am very satisfied with Legal Templates because I needed a cohabitation agreement in order to justify the relationship between my boyfriend and me to a lawyer for a legal procedure, thus for that reason I found that the template was very useful, seriously it was very proper to my needs, I just filled in the blanks and quickly created a professional agreement which was well received by the lawyer. It was an extraordinary experience.
Date of experience: February 14, 2017
It is quite convenient! Makes it easy to start and finish tasks that could have taken days, or months. Having the option of selecting a month to month or a continous template is really thoughtful.
Thanks
Sin
Date of experience: June 17, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
Very easy to follow through. Navigation from page to page was easy and data gathering was effective. Very easy to follow through. Navigation from page to page was easy and data gathering was effective.
Date of experience: October 18, 2022
Thank you, Shashi! Your positive feedback is much appreciated. We are happy to hear the website is user-friendly :)
The information on this website was very helpful and easy to understand.
Thank you!
Date of experience: April 2, 2024
Thank you for your feedback! We're thrilled to hear that you found the information on our website helpful and easy to understand. Providing clarity and assistance is our goal, and we're glad to have met that for you. If you have any further questions or need assistance, feel free to let us know. We're here to help!
Great, very user friendly. Makes legal application much easier to understand.
Date of experience: April 2, 2024
Thank you for your feedback! We're delighted to hear that you found our platform user-friendly and that it helped simplify the understanding of legal applications for you. Making legal processes more accessible and understandable is our aim, and we're glad we could assist you. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use.
Date of experience: February 20, 2023
Thank you! Your positive feedback is much appreciated.
I recently used legal templates to create NDA's. I only needed them for this one-off project, so I wrote down in my calendar that I had to cancel the free trail before it was over so I would not get charged. I forgot to cancel, and noticed a charge on my card. They do not send you an email notifying that the free trial expired. I called customer service and said that I meant to cancel it before my free trial was over, and I asked if they could refund me. They did not hesitate to refund me and the process was simple. Juan processed my refund within a minute of my asking. You have to notice the charge and ask for a refund in order for it to be smooth. I was very pleased with my experience with LegalTemplates, because their product is excellent and their customer service is accommodating.
Date of experience: July 18, 2017
Thanks a lot for a example of Power of Attorney document. Your help was useful.
Date of experience: April 2, 2024
You're welcome! We're glad to hear that the Power of Attorney example was useful for you. If you have any further questions or need assistance with any legal documents, don't hesitate to reach out. We're here to help!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you, Ken! Your positive feedback is much appreciated. It is our pleasure to hear the Business Purchase Agreement was helpful to your business.