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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
This is a useful service and I experienced helpful and quick customer service by Benjamin. I think I will use the site in the future to conduct business and join for a memebership at that time! Thanks Legal Templates!
Date of experience: August 15, 2017
Legal Templates was easy to understand and follow with the instructions I needed to make my leagal documentation accurate and professional. Thank you Benjamin for you assistance on refunding my account when I decided I no longer needed the service you provided. I will use Legal Templates again in the future if needed.
Tracey P.
Date of experience: August 10, 2017
ALL I WANTED WAS THE FREE TEMPLATE. I HAD NO IDEA I HAD TO FILL OUT A REVIEW BEFORE I RECEIVED THE TEMPLATE.
Date of experience: April 2, 2024
Easy and meets all legal requirements. Simple and quick to create and use.
Date of experience: April 2, 2024
Thank you for your feedback! We're delighted to hear that you found our service easy to use and that it met all your legal requirements.
There was no email reminding about the end of the free trial. There were no emails each month indicating they had charged my card. There wasn't even an initial email regarding the initiation of my account. I had used a card that I don't monitor very closely, so it took me 3 months of charges to realize I was still paying. I had even set a reminder for myself to cancel it, but since I couldn't find an email, I didn't follow up on my own reminder until I noticed the charges. On the flip side, their customer service, especially, Danny, was very good about getting my last month refunded, and obviously it was my fault I didn't cancel which is why they are getting 3 stars.
Date of experience: June 20, 2017
It was very useful the sample provide in this web page.
Date of experience: April 1, 2024
We're glad to hear that you found the sample provided on our webpage very useful! If you have any further questions or need assistance with anything else, please feel free to reach out. We're here to help!
I was surprised when I saw a charge on my account because I was positive I had canceled this, so I made a call to the customer service where I spoke with Benjamin he was so helpful. He was able to take what could have been a negative experience and turn it into a positive one, he refunded my money even though it was outside their normal policy. Thank you for your help, Benjamin.
Date of experience: August 8, 2017
Love your page share free download in both version pdf & word
Date of experience: April 2, 2024
Thank you for your kind words! We're glad you love our page and appreciate the availability of both PDF and Word versions for free downloads.
I like what you shared (it's free to download) and your advice that users don't need to pay for other sites if just downloading a generic form
Date of experience: April 2, 2024
I found POA forms to be excellent and perfect for what I needed I just downloaded and printed first time I ever found a place to get these forms without wanting me to pay a fee,or download an app.you guys are awesome
Date of experience: June 12, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated, Trena!
Very useful.Will used this template for references.
Date of experience: April 1, 2024
We're delighted to hear that you found the template useful! Feel free to refer to it anytime you need. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
A very stress free way to download a template which gave me more time to focus on other things so I can focus on preparations for my divorce mediation in 2 days.
Date of experience: January 10, 2024
We're glad to hear that the template download provided a stress-free experience and allowed you more time to focus on important matters, especially during preparations for your divorce mediation. If there's anything else you need or if you have further questions, please don't hesitate to reach out. Wishing you the best during your mediation process.
I think that he has good customer service and is a polite person he shows that he like he's job and that he care about making sure his customers leave knowbthat he care and made the effort to get them whatever they need
Date of experience: July 12, 2017
For a small business that needs to avoid expensive attorney's fees, this template has all the basics and can be easily modified to suit one's circumstances. Thanks!
Date of experience: December 13, 2023
That's wonderful feedback! We're thrilled our template is helping your small business navigate without the need for expensive legal fees. If you need further customization or assistance, feel free to reach out.
Easy to use, simple interface makes it easy, my sister needed a prenuptial agreement and we needed a proper template, so we chose Legal Templates as our first option, this agreement was so professional and fulfilled our needs, 100% guaranteed!
Date of experience: February 10, 2017
I have no idea where the charge is coming from. My card statement indicates "11legaltemplates". I receive email from Sitejabber which routes me to Legal templates. I tried to cancel before the 7 days free trial and I couldn't figure out who to contact. I contacted cust support and was told they would cancel the subscription but still had to pay 38.95. I had to call the credit card company to dispute the charge and try to get back the 38.95 they charged. Tried to claim fraud but so far cannot. This company so seem to scam people. How can you charge before the trail period is over?
Tip for consumers:
Return my money!!!
Products used:
Legal templates
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2023
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Evicting a tenant is hard, expensive and frustrating. We now have the knowledge and forms to evict them and take them to court should that eviction fail
Date of experience: January 21, 2024
Thank you for sharing your experience. We understand that evicting a tenant can be a challenging process, and we're glad to know that our resources have provided you with the necessary knowledge and forms to navigate this situation more effectively. If you need further assistance, we're here to help.
Your website was generous in its outline and understanding. You also gave detailed and exact information so that no one would waste their time looking!
Date of experience: December 11, 2023
Thank you! We aim to provide comprehensive and precise information to save your valuable time. Glad you found it helpful!
Your template has assisted me in formulating a professional letter. Thank you so much,
Date of experience: April 1, 2024
You're very welcome! We're pleased to hear that our template helped you formulate a professional letter. If you ever need assistance with anything else or have any questions, feel free to reach out. We're here to help!
I appreciate that form could be downloaded without living any personal data.
Date of experience: April 1, 2024
We're glad to hear that you appreciate the ability to download the form without having to provide any personal data. Respecting your privacy and providing a convenient user experience are important to us. If you have any further feedback or need assistance with anything else, please feel free to let us know. We're here to help!
Just what I needed due to some ongoing health issues, and this gives my family peace of mine.
Date of experience: April 1, 2024
We're glad to hear that our service provided you with what you needed during your ongoing health issues. Providing peace of mind for you and your family is important to us. If you require any further assistance or have any questions, please don't hesitate to reach out. We're here to support you in any way we can.
I signed up for a trial and was sure I canceled the subscription. I was surprised when I saw the charge on my account. I called in expecting a fight but Benjamin took the time to listen to my issue and was able to resolve it in a very professional and kind manner.
Date of experience: August 7, 2017
Seeking a basic bill of sale and easily pick a format, could have just used theirs, but I wanted to edit some of the info. Took me less than 5 minutes.
Date of experience: December 9, 2023
It's great that you found a basic bill of sale easily and could quickly customize it to your needs within just five minutes. Customizing documents can make a big difference. If you need any more help or have further questions, feel free to ask!
I called in needing help. I was contacted right away and the representative who was Chris... solved my issues and he was so helpful. He represented the company well. I will love to work with yall in the future. Good job guys. Keep up the good work
Date of experience: January 22, 2018
My experience with LegalTemplate was great. I was able to download the template without having to subscribe and they really mean it when they say its a free template. I got the exactly what I was looking for.
Date of experience: January 24, 2023
Thank you, Andiswa! Your positive feedback is much appreciated. We are glad you took advantage of the free template.
Very much satisfied as it gets instantly downloaded
Date of experience: March 30, 2024
We're thrilled to hear that you're very satisfied with the instant download experience! Providing quick and efficient service is our goal. If you have any further feedback or need assistance in the future, don't hesitate to let us know. We're here to help!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
We apologize for any inconvenience caused. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any questions or need further assistance with the template, please don't hesitate to reach out. We're here to help!