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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
It was so fast and easy! I had been looking for free legal documents for a couple of hours. I finally found this site and it was exactly what I had been looking for.
Date of experience: January 22, 2024
Thank you for your positive feedback! We're delighted to hear that our site provided the fast and easy solution you were searching for after hours of looking. Your satisfaction with our free legal documents is our top priority!
Excellent. A few key words and I was able to quickly find a template that fully met my needs.
Appreciate a straight-forward website, that does, what it says it will do.
Date of experience: January 7, 2024
That's wonderful to hear! Thank you for your kind words. We aim to keep things simple and effective. If you ever need more assistance, we're here to help!
6. Further, for a period of Three (3) years after the date of the termination of employment and/or Independent
Contractor agreement, and within any State where Employer is presently doing business or hereafter conducts
Business, the EMPLOYEE / CONTRACTOR shall not directly or indirectly do any of the following:
Date of experience: January 9, 2024
Thank you for the rating.
Customer service was fast and friendly. I appreciated the attitude of the agent. I was upset having earlier cancelled my account, but due to my oversight, I had still been repeated charged. His helpful demeanor deescalated my unhappiness.
Date of experience: August 9, 2017
This document was very helpful and user friendly. If you are looking for a legal document that is state specific but you don't have the money to go to a lawyer then this is for you.
Date of experience: January 19, 2024
Thank you for your positive feedback! We're glad to hear that you found the document helpful and user-friendly. It's great to know that our state-specific legal documents are a valuable resource for those seeking an alternative to expensive legal services. Your recommendation is much appreciated!
Length of time to compleate is somewhat lengthy. Allowes you to add your dates on there instead of creating a template thats locked for a year, you can create your own length of time ex 1, 2, 3, 10 Years. Various of Different forms and options to choose from
Date of experience: May 22, 2018
Great company found everything I was looking for and I will recomand them to everyone. When I was looking for for legal documents for my tenants I was able to find and feel out on the spot either easy guidance of the customized template
Date of experience: May 25, 2018
I called to confirm that I had cancelled my subscription due to charge to my card. I found out I hadn't completed the process correctly and was happy that they were able to process that and a refund for me today. Thanks so much!
Date of experience: July 27, 2017
This was exactly what I needed you explained the document throughly and allowed me to have several options to tailor to my scenario but what I really like is the free download for me to view and edit I will be back again
Date of experience: September 8, 2023
We're thrilled to hear that our document and explanations met your needs and expectations! Offering flexibility and the ability to tailor documents to your specific scenario is important to us, and we're delighted that you found the free download option valuable. Whenever you need more resources or assistance in the future, please don't hesitate to return. We'll be here to help. Thank you for choosing our services, and we look forward to assisting you again!
Nice website but hard to leave a useful review before you can see the documents.
Date of experience: March 29, 2024
Thank you for your feedback! We appreciate your understanding and encourage you to explore our documents. If you have any questions or need assistance, feel free to reach out. We're here to help!
Concise, easy to follow and all information in one place. Thankyou
Date of experience: March 29, 2024
Thank you for your kind words! We're delighted to hear that you found the information concise, easy to follow, and conveniently located. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
This was a straight forward approach to customizing a new lease for a prospective renter. There were questions included that I would not have thought of which was a good thing. Thank you for helping make composing a new lease customer friendly.
Date of experience: September 18, 2023
While this is a great service, I only needed it for one document; so naturally I went for the free trial, and while I canceled it a week after, I was still charged $39.95 the following month. I went back into my account and assured that my subscription was cancelled, and called the 800 number seeking a refund, since I was essentially paying for a service I was not using, and had cancelled TWICE. I spoke with Charles and he was extremely understanding, and helpful in assisting me with receiving a refund. Great customer service!
Date of experience: July 3, 2017
Needed a template to discuss with family member for whom the POA will be filled in. This template is easy to read, understand, and explain to familymember.
Date of experience: January 16, 2024
Thank you for sharing your positive experience with our template. We're glad to hear that it was user-friendly and helpful in discussing the Power of Attorney with your family member. If you have any more questions or need further assistance, please feel free to contact us.
Good I like it. Inshallah we need to go back to the gym and go back to work tonight at work at the gym on Friday night shift at the gym center and then come back to sleep at and start on time and go to the gym again later on Saturday night at work at night and get ready to sleep tonight and then I'm going on the go home and sleep in the night and sleep in
Tip for consumers:
Tip
Products used:
Shoes
Date of experience: January 13, 2023
I used Legal Templates once over a 18 months ago during week free trial and immediately declined future use.
I kept getting billed monthly T $39 per month so emailed them several times in August 2020. They replied Covid had slowed their ability to respond but would look into the issue.
I admit I should have been checking my CC account monthly but did not.
I now know they have kept billing me every month for past year!
Since they don't respond, I just canceled my credit card and have been scammed for over $500 for my free trial.
Ken Schaeffer
Date of experience: October 18, 2021
Great easy to access. I would recommend this process to others who are looking for an easy way to prove purchse or sale of a trailer in the state of California.
Date of experience: January 16, 2024
Thank you for your kind words and recommendation! We're delighted to know that you found our process easy to access and helpful for documenting the purchase or sale of a trailer in California. Your endorsement is greatly appreciated, and we're here to assist you and others with any future legal documentation needs.
So many form for almost any need that its fantastic. Highly recommend this site.
Date of experience: March 28, 2024
Thank you very much for your enthusiastic recommendation! We're delighted to hear that you found our site fantastic with its wide range of forms covering almost any need.
This site is really, really $#*!ing dumb - don't advertise as free when you are so very clearly not. If I had to waste my time for that bull$#*!, your review score is going to suffer.
Date of experience: February 21, 2022
Hi Robert,
My name is Betty, and I am the Customer Relations Supervisor for LegalTemplates.net.
Thank you for reaching out to us via SiteJabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I want to apologize for your experience and rectify this situation as soon as possible. I can offer you a list of options to ensure your 100% satisfaction. Don't hesitate to get in touch with me directly. Here is my e-mail address.
betty@legaltemplates.net
I am looking forward to connecting with you.
Regards,
Betty Ko
Customer Relations Supervisor
I appreciate the fast and efficient ability this site displayed. Terminology was user friendly. The explanation of terms was also a nice touch. Keep up the amazing work and have a blessed day.
Products used:
Template for Lease Termination.
Date of experience: May 4, 2023
I was able to give it a little info and it generated a form. I was then able to download it to a word file where I could edit it (it needed very little editing) to fit my particular need.
Date of experience: January 17, 2024
Thank you for sharing your experience! We're pleased to hear that our form generation tool met your needs with minimal editing required and that you could conveniently download and customize it in a Word file.
Definitely more convenient to access any type of legal documents needed from this site so not having to go through the trouble getting a lawyer/county/municipal court to print them out.
Thank you...
Most definitely a HUGE LIFE SAVOR!
Date of experience: June 17, 2023
Wow! Thank you for your kind words! We're glad that we could exceed your expectations.
The template was straight forward, what I needed, easy to download and even easier to edit. Sometimes these documents can be costly especially when making modifications and having to pay lawyers. I am glad I came cross this site! And it was FREEEEEE LOVE IT. Thank you!
Date of experience: October 12, 2022
Your positive feedback is greatly appreciated Yari! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
My experince is not good. I had to signup for a 7 day premium trial offer for $1 which I did not particularly mind doing. After I did this i found that apparently, I had to agree to do an e-sign and a logo upload before i could download or print a draft document. What I wanted was assistance in completing the draft form, send the draft to my partners, edit the that form as appropriate. I did not want to e-sign, nor did I want to upload a logo. I don't want my 7 day trial to morph into a paid subscription. I cannot submit this form without agreeing to Sitejabbers terms, which I am do not agree to do. My agreement below is only because i cannot get this review submitted without checking the certification box
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for your feedback! We're glad to hear that receiving the free form contributed positively to your experience with us.