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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Gave an old trailer to my friend, needed a quick and easy way to transfer paperwork, thanks
Date of experience: March 11, 2024
Fast and easy to download no second guess one of the best
Date of experience: March 21, 2024
You're welcome! We're glad you appreciated our efforts to make accessing sample documents hassle-free. If you have any further questions or need assistance, feel free to reach out.
Legal Templates has an amazing support team who was able to quickly assist me in my refund. I would definitely use their services in the future if I ever have a need for a legal template.
Date of experience: April 3, 2018
The Free Legal Template was easy to use and assisted as a great guideline for formulating a Memorandum of Understanding (MOU).
Date of experience: March 10, 2024
Thank you for your feedback, Star. If there's anything more we can assist with or improve, please let us know!
I have been looking for a simply worded property partnership agreement for a few days... Nothing overly complicated but covers The Who, When, Where and What is expected. And this looks like it has it
Date of experience: September 13, 2023
We're delighted to hear that you found a property partnership agreement on our platform that meets your needs, offering simplicity and coverage of essential aspects like "Who," "When," "Where," and "What is expected." If you ever need further assistance or have more questions about property partnerships or any other legal documents, please feel free to reach out. We're here to provide you with the resources and information you require. Thank you for choosing us!
I used their services for a trial period, I a=was out of the country when I paced a cancellation prior to the billing period.
The cancellation did not take, therefore upon speaking with Charles in the customer relations dept. he kindly resolved the issue with promise of a full refund of the 2 billing periods of 39.95 per month for a total refund amount of 79.90.
I am still awaiting that refund once received I will give this site and it's customer service dept. full 5 star rating.
WAITING FOR COMPLETE RESOLUTION AS PROMISED BY VERY KIND AND CORDIAL REPRESENTATIVE CHARLES.
Date of experience: July 24, 2017
Simply,legally and elegantly written.suitable for students and lawyers
Date of experience: March 21, 2024
Thank you for your kind words! We aim to create documents that are clear, legally sound, and suitable for various users, from students to professionals. If you have any further feedback or need assistance, please feel free to let us know.
BENJAMIN made me a happy customer after being so upset he resolved my issue in such a short time. Excellent customer service! Will be back again because of him!
Date of experience: July 27, 2017
Thanks to LegalTemplates we have started our journey making our first Business continuity plan.
Simple, intuitive and guide our preventive considerations for any disaster happen.
Date of experience: October 18, 2022
Thank you, Jan! Your positive feedback is much appreciated. We are glad the Business Continuity plan is useful :)
Have not much experience other than mining construction
Date of experience: March 21, 2024
Thank you for sharing! If you ever need assistance or resources related to mining or construction, feel free to reach out. We're here to help provide guidance and support based on your needs and experiences.
Great service, quick, efficient, and professional. User friendly system. Customer service was very accommodating. Very pleased, I will recommend this company to anyone. Thank You.
Date of experience: August 20, 2019
Explained what the quit claim deed was for and when to use one, had a sample of what it looked like.
It was easy to down load and print.
With out all the trouble.
I thank you and appreciate it.
Date of experience: December 12, 2023
Glad it was hassle-free. Thank you for your appreciation!
It was nice to actually truly be able to download a free template rather than being sucked up into a "free" trial that could end up costing lots every month.
Date of experience: September 7, 2023
We completely understand your frustration, and we're glad you found a genuinely free template here without any hidden costs or trials. If you ever need more templates or assistance, you know where to find us. Thank you for your feedback!
I signed up to create a rental agreement for my tenants and it never failed me. That was quick and the form is what I needed. Thank you! I'd recommend this site to my friends.
Date of experience: July 15, 2019
I am tired of things advertising as free when on fact you go through the whole process and then the end you don't get it until you have a payment charged.
Thanks for the truthfulness
Date of experience: February 10, 2023
Thank you, Tana! Your positive feedback is much appreciated.
I have looked for free downloads of this and by far the easiest and free, very satisfied i will come back to do documents as needed. Thank you so much.
Date of experience: August 23, 2023
We're thrilled to hear that you found our service the easiest and free for your needs. We're glad to have met your satisfaction, and we look forward to assisting you with more documents in the future. If you ever have any questions or require further assistance, don't hesitate to reach out. Thank you for your kind words!
This form is very good for my purposes and I appreciate the ease and convenience.
Date of experience: March 15, 2024
We're delighted to hear that the form meets your needs and that you found it easy and convenient to use. Thank you for your feedback, and we're glad we could assist you! If you ever require anything else, don't hesitate to reach out.
The title says it all! This is the easiest and best user friendly site!
Date of experience: March 17, 2024
Thank you for your kind words and for choosing us. We're committed to providing an exceptional experience for our users.
The process was simple and pertinent to my intent for the deadbeat tenant.
I would definitely recommend Legal Templates to anyone who conducts business.
Date of experience: September 25, 2023
Thank you for your kind words! We're glad to hear that our service met your needs. Your recommendation means a lot to us. If you ever need assistance again, please don't hesitate to reach out.
The template literally saved me hours of having to painstakingly type up an NDA from scratch. It pretty much covers every facet of confidentiality that I could possibly hope for.
Date of experience: September 29, 2023
We're thrilled to hear that our NDA template was a time-saver and met your confidentiality needs effectively. Your satisfaction is our goal!
Very helpful in understanding what one needs from a vendor. Items I had not considered are included. Many thanks. Oh, and the explanations are very helpful also. Again, thank you.
Date of experience: June 11, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
Dodged my calls and then promised a call back which I never received.
First time home owner, needed lease templates, created a free template (as advertised) and then charged.
Scam
Date of experience: August 16, 2017
I submitted a request today for a refund due to an error win my cancellation. Danny U was prompt and fair and handled this amazing. Very very good customer service.
Date of experience: September 25, 2017
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for your feedback, Dave!