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LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Was great to find the form I was looking for without being ask to make a purchase
Date of experience: March 19, 2024
This website is fantastic! User friendly + affordable + and world class customer service. I highly recommended this website to all people out there who needs format for their businesses.
Date of experience: August 9, 2019
I was searching for a California Subcontractor Agreement to include
Project scope
Details of work to be performed
Estimated time to complete work
Payments details based on work
Other important aspects.
This site allowed me to download a word template of a California Subcontractor Agreement
Date of experience: December 15, 2023
That's fantastic! It's great to hear that you found what you needed—a California Subcontractor Agreement template—to cover all those crucial details. If there's anything else you require or if you have further questions about it, feel free to ask!
Very useful and adequate for my need. It ticks all the boxes
Date of experience: March 20, 2024
We're thrilled to hear that our resource met your needs perfectly! If you ever have more boxes to tick or need further assistance, feel free to reach out. We're here to help in any way we can.
I found a document that will be a good basis for what I need to draft.
Date of experience: March 19, 2024
Great to hear! If you need any assistance or further customization, feel free to reach out. We're here to help!
Excellent forms, easy to use. I was able to navigate the site to get the right forms in order to use.
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2024
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
I have a tenant who didn't pay the rent. This is first time i am dealing with this. This web site is very helpful to provide steps and forms. Great form for eviction notice
Date of experience: November 5, 2022
Thank you, Wendy! Your positive feedback is much appreciated. We are glad the Eviction notice helped with your situation.
I was frustrated by all the other websites saying free forms, but when in reality you needed to pay something. I saw this website and said one more try, and true to their word the form is free.
Date of experience: April 30, 2023
Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.
The website and its resources are very user friendly. They answered my questions and immediately offered a solution along with the information I needed!
Date of experience: March 7, 2018
The forms were easy to fill out and understand. I looked at a lot of sites before I decided on this one, including Rocket Lawyer.
Date of experience: January 19, 2024
Thank you for choosing our service and for your positive feedback! We're glad to hear that you found our forms easy to fill out and understand, especially after considering various options, including Rocket Lawyer. Your satisfaction is our priority!
They are very helpful nice understanding people. Charles was a great help. He took all my concerns into consideration. Hopeful everthing go as smoothly as possible.
Date of experience: January 30, 2018
If someone reads the comments and reviews they will see that this site has a very bad rating and scammy behaviour / policies. Don't waste your time there
Date of experience: April 1, 2022
Hi Glan,
Thank you for reaching out to us via SiteJabber. I read your review, and we want you to know that we take every comment and feedback very seriously.
I apologize for your experience and will rectify this situation as soon as possible. If you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net
I am looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
Customer Relations Supervisor
I was so glad that this form was FREE to print versus other sites that advertise the form for free and make you actually sign up to pay
Date of experience: March 7, 2024
Thank you for acknowledging this aspect of our work, Mary, and should you have any more needs or questions in the future, we're always here to help.
User friendly, and easy to navigate tons of resources.
Date of experience: March 19, 2024
We're glad to hear you found our platform user-friendly and packed with resources. If you ever need assistance or have any questions, feel free to reach out. We're here to help!
I have used the website and the first month I called and cancelled but they keep charging me and now I spoke to Cris and he told me I will receive reimbursement for the past three month I have been charge in error, Thank you Cris for your help.
Maydoris
Date of experience: January 22, 2018
I am looking for a format for a MoU, and browsed through the internet. I checked in your site and it is suitable fits my requirement.
It has quite a number of formats of different legal services.
Date of experience: December 25, 2023
That's great to hear! We're thrilled our site had the MoU format you needed among various legal service options. Let us know if there's anything else we can assist you with.
I appreciated Danny U helping me with my refund. As Phillip B stated on 7/17/17, I do think you should be clearer with your subscription policy by emailing people when you charge them.
Date of experience: August 14, 2017
This form was very easy to fill out and the instructions could not be any easier. I would recommend this to
Anyone out there needing a Power of Attorney.
Date of experience: January 18, 2023
Excellent samples and easy to use. Will use this site again.
Date of experience: March 18, 2024
We're delighted to hear that you found our samples excellent and our platform easy to use. We look forward to assisting you again in the future. Thank you for choosing our site!
Had a great time using this site -such user-friendly and has a unique style. Their customer service is accommodating and responds fast to absolutely all my inquiries. Great job!
Date of experience: September 3, 2019
I had originally signed up for a 2 week trial of this website to peruse some contracts I thought I needed for my business.
I never used the site, because they didn't have what I needed.
I set a reminder to cancel the membership two weeks later so I didn't get charged the recurring fee. One would think they would have until the end of the day to cancel, but NO! BE WARNED... they have everything down to the minute.
This should be called a 20,160 minute trial, because, at minute 20,161, you're getting charged, whether you like it or not.
I contacted customer support since it was(I thought) within the 14 day time frame to cancel and was basically met with a cookie cutter, pad answer. Apparently, regardless of the situation or circumstances, once you go past that 20,160th minute, you're paying, and their cancellation or return policy is very strict and legal.
There are plenty of other avenues one can use to get legal advice or documents that don't involve POOR customer service. It's quite predatory, actually.
Date of experience: February 16, 2016
Thank you for the template, this will give us directions to draw up a suitable one for our family unique needs.
Date of experience: January 19, 2024
Thank you for your feedback! We're pleased to hear that our template is providing a useful starting point for you to create a document tailored to your family's unique needs. We're here to assist in making such processes smoother and more personalized.
It was very easy to download the form to word and very suitable for editing.
Date of experience: March 17, 2024
We're delighted to hear that you found the form easy to download and suitable for editing. Thank you for your feedback!
Asked for a review before I could use the product so I don't know yet.
Date of experience: March 13, 2024
Thank you for the rating! Users have the option to exit out of the review. Please let us know if you need further assistance!
Very good to access needed documents templates.
Up to
Know I don't receive the document so my review is not complete. Then I will add more information. Tks
Date of experience: February 18, 2023
Thank you, Griselda! Your positive feedback is much appreciated.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
We're pleased to hear that you found the form you needed without any pressure to make a purchase. If you have any other needs or questions in the future, feel free to reach out. Thank you for using our platform!