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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.9%
Positive
448
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user loreleif13
California
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Good layout, easy to find forms, clearly identified, buttons that actually work and aren't triggering an endless advertising war and fictitious demand to pay.

Date of experience: October 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our website user-friendly and free from unnecessary advertising or demands for payment. Your positive feedback on the layout and functionality of our forms is much appreciated. If you ever have more document needs or questions, we're here to assist you. Thank you for using our services!

Thumbnail of user sophieh188
GB
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

Very user friendly and easy to read/use. Provides a good overview to then decide whether further support/info needed.

Date of experience: January 19, 2024

Thumbnail of user christinen1164
Philippines
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

Very fast response, direct to the point, no adds and misleading pop up infos

Date of experience: March 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're committed to providing quick, straightforward assistance without any unnecessary distractions.

Thumbnail of user jesusd182
Texas
1 review
0 helpful votes
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March 14th, 2024
Verified purchase

Found the document fast. Looks easy to complete. I need to review it before I completed.

Date of experience: March 14, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your feedback! It's great to hear you found the document quickly and it appears easy to complete.

Thumbnail of user doti5
Texas
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

I have been looking for simple, printable forms for someone who does not use a computer. What a hard find! Hopefully, this will do it. At least I found SOMETHING!

Date of experience: June 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user alb475
Florida
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Bookmark Legal Templates. All types of legal document templates easily reviewed before downloading. I find the documents to be concise and to-the-point.

Date of experience: September 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback and for bookmarking our legal templates, Al. We're pleased to hear that you find our collection of legal document templates easily accessible and appreciate their concise and to-the-point nature. If you ever need assistance with any legal documents in the future, you know where to find us. Your satisfaction is our priority, and we're here to assist you whenever you need it.

Thumbnail of user rachelc1534
Canada
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Been a good run through of what I was looking for and the template was easy to understand and use

Date of experience: March 11, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear the template met your needs and was easy to understand and use. Thank you for letting us know it provided a good run-through of what you were looking for. Your feedback is much appreciated!

Thumbnail of user triciah255
Florida
1 review
0 helpful votes
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March 15th, 2024
Verified purchase

Great forms and easy to use - defiantly will use them again!

Date of experience: March 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our forms great and easy to use! Thank you for your positive feedback, and we look forward to assisting you again in the future. If you ever need anything else, don't hesitate to reach out.

Thumbnail of user bryanc693
Washington
1 review
0 helpful votes
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February 20th, 2023

I'm being asked to give a review as I'm signing up for a free trial. How can I possibly know whether this site is any good before I even have a chance to use it?

Date of experience: January 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Bryan! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Thumbnail of user sharib181
North Carolina
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

This is an incredible resources. I can not afford a lawyer but this website offered many resources so that I can make sure I have legal protections in place to protect myself and my family.

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing, Shari, the team at Legal Templates is thrilled to receive such a great rating, thank you.

Thumbnail of user ivac22
Nigeria
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

I was tired and out of time, when I finally found your website, I got what took me hours in just a few click. I made use of your search bar, bingo!

Thank You!
Iva

Date of experience: June 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user mikiw8
Ethiopia
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

I get amazing idea about how contract agreements are made between to individual and also i have downloaded templates for free in pdf and word format and that's rely insean.

Date of experience: September 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled that you gained valuable insights into how contract agreements are made and found our downloadable templates in PDF and Word formats beneficial. If you have any more questions, need further assistance, or have more ideas to explore, please feel free to reach out. Your satisfaction and understanding are our priorities. Thank you for your kind words!

Thumbnail of user rosef422
Florida
1 review
0 helpful votes
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February 20th, 2023

Questions were clear and to the point. There was no guess work about what they needed. I think I completed everything they needed without help or assistance

Date of experience: February 12, 2023

Thumbnail of user susanao1
Maryland
1 review
0 helpful votes
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August 30th, 2017

Great customer service. Cancelation was quick and easy. Refund will be processed quickly I hope. Please allow till the end of the business day to cancel not to u the minute of order. Thank you

Date of experience: August 30, 2017

Thumbnail of user michelej319
Rhode Island
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Looks good. I have to leave a review before I can download the document...so hope it's what I'm looking for

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 12, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user jayz492
Texas
1 review
0 helpful votes
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March 14th, 2024
Verified purchase

It had what I needed and it was easy to access it.

Date of experience: March 14, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind review! We're delighted to hear you found what you needed easily.

Thumbnail of user joshl339
California
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

I needed a simple letter of intent and was pleasantly surprised that I could download it directly and without having to fill out a bunch of forms or give my info.

Date of experience: October 26, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Josh! Your positive feedback is much appreciated. We are glad to hear you took advantage of the Letter of Intent document :)

Thumbnail of user aliceh657
Florida
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

I was able to find and print a form for a limited power of attorney in my state within just a few minutes. LegalTemplates made that easy -- and it was free.

Date of experience: April 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user erics445
New Jersey
1 review
0 helpful votes
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May 23rd, 2018

Great templates that are easy to fill out, and a large selection too. And customer service is quick to respond to questions or billing issues. Would definitely use the service again.

Date of experience: May 23, 2018

Thumbnail of user ravenm10
Indiana
1 review
0 helpful votes
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May 30th, 2018

I spoke with Cris and he was very helpful and if I ever needed to use a service like this I would definitely recommend this site. Thank you for your help

Date of experience: May 30, 2018

Thumbnail of user kikof3
New Mexico
1 review
0 helpful votes
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October 15th, 2023

Wow, what can I see? It's simple, easy and very effective. I recommend it to everyone. Go ahead, try, you'll see that I'm telling you to I am very honest, thank you very much very much.

Date of experience: September 8, 2023

Thumbnail of user jamesm10124
Oregon
1 review
0 helpful votes
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March 15th, 2024
Verified purchase

I have been using LegalTemplates for years and they are a great tool.

Date of experience: March 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're honored to have been a valuable tool for you over the years. Thank you for your continued trust and support! If you ever need anything else, we're always here to assist you.

Thumbnail of user tellyk1
Australia
1 review
0 helpful votes
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March 15th, 2024
Verified purchase

Fantastic service with quality document and timely

Date of experience: March 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad to hear that you're satisfied with our service, the quality of our documents, and our timely delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thumbnail of user patriciac449
Colombia
1 review
0 helpful votes
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November 28th, 2018

I found the website well organized and resourceful.
Sadly, we live outside the US and could not really adapt the forms to our needs in but did recommend it t my sister in NYC!

Date of experience: November 27, 2018

Thumbnail of user lulur21
North Carolina
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

I liked this template due to its ease to fill out the blanks. It's very convenient and helpful. If you need an EAP and don't know where or how to start, this is it!

Date of experience: May 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Lulu, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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