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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.6%
Positive
423
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user jt.welch42
Texas
1 review
0 helpful votes
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October 7th, 2023

Thanks. Works great. We needed this for a long time. Finally. We can get on with our lives. Life is better.

Date of experience: August 1, 2023

Thumbnail of user tammya528
Kentucky
1 review
0 helpful votes
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February 20th, 2023

Great service very easy to use, not sure what else to say that can take up 100 words or characters that's it

Service
Value

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Tammy! Your positive feedback is much appreciated.

Thumbnail of user teresal889
North Carolina
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Easy to print and everything I was looking for to assist me with my parents who are in an assisted living facility.

Date of experience: January 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Teresa! Your positive feedback is much appreciated. We are happy to hear the form helped to assist your parents.

Thumbnail of user searay.aleman
California
1 review
0 helpful votes
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October 7th, 2023

Good positive experience thanks very helpful An good information on google web site I recommend this website for future customers

Date of experience: August 31, 2023

Thumbnail of user bradenk15
New Jersey
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Was very easy to find what I needed and helped me learn more about what each document functioned as, also free!

Date of experience: May 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Braden.

Thumbnail of user kaylawages3
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Quick easy process I'm very satisfied with how simple it was for somebody with little to no experience will use again

Service
Value
Quality

Date of experience: May 30, 2023

Thumbnail of user luisaf5
Florida
1 review
0 helpful votes
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August 16th, 2017

This is a great service and Benjamin was very prompt to reply to my request. Will definitely use them again.

Luisa

Date of experience: August 16, 2017

Thumbnail of user stacyy48
New York
1 review
0 helpful votes
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February 20th, 2023

I haven't downloaded it yet. I think the daily fee after trial period seems high. Form is simple and well designed.

Products used:
Rental form

Quality

Date of experience: January 18, 2023

Thumbnail of user scotto29
North Carolina
1 review
0 helpful votes
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March 6th, 2018

I found the customer support to be very helpful in assisting me with some questions that I had thank you Lisa

Date of experience: March 6, 2018

Thumbnail of user patriciaa2203
Michigan
1 review
0 helpful votes
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February 20th, 2023

Form was easy to fill out and had clear instructions. I have used this service on several occasions and always helpful.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Patricia. We are thrilled that you loved your experience.

Thumbnail of user colletteb27
Jamaica
1 review
0 helpful votes
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February 20th, 2023

Very simple to work with love how clear the document is. It give you an understanding of the entire legal force

Date of experience: January 10, 2023

Thumbnail of user noahk184
Arizona
1 review
0 helpful votes
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February 20th, 2023

Great overall experience. I feel this was a very helpful resource toward assisting with allowing us to realize a negotiated agreement.

Date of experience: February 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Noah.

Thumbnail of user charleeb141
Virginia
1 review
0 helpful votes
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February 20th, 2023

Great service to use for leases. Glad I found this site. Can't wait to see what the final product looks like.

Service
Value
Shipping
Returns
Quality

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Charlee! Your positive feedback is much appreciated.

Thumbnail of user dmorokka
Texas
1 review
0 helpful votes
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October 7th, 2023

Sweet & simple. But I don't like that it's asking me to make a review before I fully finish out my need. Other than that, so far so good.

Date of experience: May 4, 2023

Thumbnail of user dr515
Arizona
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

No hassle to pay for the form. Super easy to work with. Will use them again!
Thank you LegalTemplates.net!

Date of experience: September 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're thrilled to hear that you found our service hassle-free and easy to work with. We look forward to assisting you again in the future. Thank you for choosing LegalTemplates.net!

Thumbnail of user cyndid51
South Carolina
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Finally, a template that I can immediately download and use without receiving email propaganda! Thank you!

Date of experience: January 5, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's great to hear! We're glad you found our service straightforward and hassle-free. We're here to provide what you need without any extra fuss. If you have any more feedback or need further assistance, feel free to reach out. Thank you!

Thumbnail of user stephenb2896
Georgia
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

I needed an NDA for a friend. I looked online and came across this website. I was able to download a free one in a few seconds. Great experience.

Date of experience: January 8, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled you had a great experience finding and downloading the NDA you needed for your friend! Speed and ease are what we aim for. Thank you for choosing us!

Thumbnail of user im4amm
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Very easy to complete. Process took less than 10 minutes of our time. Simple to understand and covers needed issues.

Date of experience: July 9, 2023

Thumbnail of user lindseyr37
Michigan
1 review
1 helpful vote
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July 24th, 2017

Website was easy to use walked tree step by step wonderful customer service got my problem taken care of promoting

Date of experience: July 24, 2017

Thumbnail of user SeciliaHope
New Jersey
1 review
0 helpful votes
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October 7th, 2023

Forms format use to follow and use fill in blanks information best for new form creation by first time users

Date of experience: April 17, 2023

Thumbnail of user geoffreyc26
New Hampshire
1 review
0 helpful votes
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September 8th, 2018

Easy to use templates, unlike other sites that offer low quality legal documents. This site has better documents hands down.

Date of experience: September 7, 2018

Thumbnail of user haih3
California
1 review
0 helpful votes
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September 12th, 2017

Mr Danny U. Has provide a great service. Will return in the future if needed. Thankyou for the best support

Date of experience: September 12, 2017

Thumbnail of user rital356
District of Columbia
1 review
0 helpful votes
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February 20th, 2023

Great service. And the price is wonderful. I never thought I would find such cheap help this soon.
Thank You!

Service
Value
Shipping
Returns
Quality

Date of experience: January 18, 2023

Thumbnail of user haracheoj
Nevada
1 review
0 helpful votes
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February 20th, 2023

I am looking to find my doctor records from 2021 in January some time and I hope everything goes well

Date of experience: January 17, 2023

Thumbnail of user davids10100
Virginia
1 review
0 helpful votes
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April 20th, 2023

Very easy to process. Very good lay out. Highly recommend. Will use this sight again in the future. Thank you.

Date of experience: April 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, David! Your positive feedback is much appreciated.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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