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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,520 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 91.7%
Positive
366
Neutral
11
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Legal Templates is like having a lawyer in your pocket”

Linda Y.
10/23/24

Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!

Date of experience: 10/23/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,520)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user alexgerber929
Ohio
1 review
0 helpful votes
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October 7th, 2023

It helps make things easy and if you ever do need a transcript it's cheap and helpful for anything you need

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2023

Thumbnail of user saraw729
Indiana
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Love I can download the forms I need and they are free! I recommend this website to everyone that needs forms

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Sara! Your positive feedback is much appreciated. We are glad to hear you took advantage of the free forms.

Thumbnail of user kenc902
Singapore
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

This website has given me adequate resources to aid me in my work. This helps to protect the company as well as the management staffs.

Date of experience: December 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's great to hear! It's wonderful that the resources provided here are aiding in your work and contributing to safeguarding the company and management staff. If you need further assistance or more resources, feel free to reach out.

Thumbnail of user frankc1784
Texas
1 review
0 helpful votes
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February 20th, 2023

Ok temp for help in this case dallas county dallas texas pros at what they do in helping people in need

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Frank

Thumbnail of user lindag3143
Texas
1 review
0 helpful votes
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February 20th, 2023

This was so simple to complete. Saved me money being able to do this on the computer.
Thank you so much!

Date of experience: February 13, 2023

Thumbnail of user williamm5052
Florida
1 review
0 helpful votes
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February 20th, 2023

I have not seen the document.to make an evaluation. I will review when I see the results. This step is premature.

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, William! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Thumbnail of user margaretp1148
Michigan
2 reviews
0 helpful votes
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February 20th, 2023

Template was easy to understand and easy to use. I will use some of the other available templates in due course.

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Margaret. We are thrilled that you loved your experience.

Thumbnail of user bernadettew103
Texas
1 review
0 helpful votes
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February 20th, 2023

Easy to use fast and user friendly. Will use again if needed. Recommend to all if you want a reliable contract

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Bernadette, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user kendramontgomery66
Illinois
1 review
0 helpful votes
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October 7th, 2023

Very easy to manage and understand nothing complicated i would recommend to anyone that dont have time to have someone complete.

Date of experience: September 1, 2023

Thumbnail of user karld136
Illinois
1 review
0 helpful votes
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March 2nd, 2023

They have great library of templates available to you for many occasions. Easy to use easy to find and very helpful.

Date of experience: February 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing, Karl, the team at Legal Templates is thrilled to receive such a great rating, thank you.

Thumbnail of user joshb1015
California
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

It is very smooth experience. All you have to do is to search for the form, and then fill in the blank. Pay and complete the transaction

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you had a smooth and straightforward experience using our service to find and complete forms. If you ever have more forms to fill or need further assistance, don't hesitate to return. Thank you for your feedback!

Thumbnail of user blizzm
Massachusetts
1 review
0 helpful votes
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February 20th, 2023

Good fast an simple to use very convenient for everyone to use trying to find out how to download was a bit of hassle but overall good

Date of experience: February 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Blizz! Your positive feedback is much appreciated.

Thumbnail of user racheala20
Florida
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

It is written very simply and professionally, including all the important aspects of a debt obligation!

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive review! We're pleased to hear that you found our document both simple and professional, covering all the essential elements of a debt obligation. Our goal is to provide clear and comprehensive materials that meet our clients' needs effectively. If you have any further questions or require additional assistance, please don't hesitate to contact us.

Thumbnail of user mona8
Philippines
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Memorandum of Understanding is brief and concise. Template will be useful and will be used as basis for future agreements of the same nature.

Date of experience: May 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user carouselrnchhotmail.com
Washington
1 review
0 helpful votes
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October 7th, 2023

I am a retired licensed property manager and I was having a problem finding a good roommate agreement until I found yours.
Thank you.

Tip for consumers:
Your forms are easy to use.

Products used:
Roommate rental agreement

Service
Value

Date of experience: April 4, 2023

Thumbnail of user sarahc2670
Philippines
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

It is very useful for students and for association, organizations and other groups that needed legal forms.

Date of experience: May 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user nancyl2224
Washington
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

The templates were easy to use and followed all the Oregon laws around lease agreements and terminations.

Date of experience: January 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nancy! Your positive feedback is much appreciated.

Thumbnail of user tueraj
North Carolina
1 review
0 helpful votes
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February 20th, 2023

User friendly... free and easy to understand... will recommend to anyone in need of great free templates!

Date of experience: January 17, 2023

Thumbnail of user nickh959
California
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy to follow and understand the site.
Answered my questions and more.
The downloads really helped too.

Date of experience: January 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nick! Your positive feedback is much appreciated. We are glad the instructions are easy to follow.

Thumbnail of user hughesleonard021
California
1 review
0 helpful votes
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October 7th, 2023

I went to the site it instructed me in the simplest of terms how to put together the legal form I was looking for.

Value

Date of experience: August 15, 2023

Thumbnail of user crisg33
Arizona
1 review
0 helpful votes
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February 20th, 2023

Haven't gotten form yet so it is hard to rate. It should be what I need. The review should be after you see form

Date of experience: February 12, 2023

Thumbnail of user jamesc6084
Texas
1 review
0 helpful votes
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February 20th, 2023

Gave me exactly what I was looking for. I will certainly recommend it to family and friends. I will continue to use in future.

Date of experience: February 13, 2023

Thumbnail of user patricial2309
Washington
1 review
0 helpful votes
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February 20th, 2023

This was quick and easy. I am a first time landlord, so this experience was not as bad as I thought it would be.

Date of experience: February 13, 2023

Thumbnail of user amym3071
Idaho
1 review
0 helpful votes
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February 20th, 2023

Good stuff. Very easy to use. Lots of options for business and personal. Very professional and recommend

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Amy! Your positive feedback is much appreciated.

Thumbnail of user civilbrat67
Connecticut
1 review
0 helpful votes
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October 7th, 2023

Easy to use. Needed for an unexpected requirement for my father's unexpected passing. Indiana small estate requirements.

Products used:
Affadavit

Service
Value
Shipping
Returns
Quality

Date of experience: March 30, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 5 days

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