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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 91.4%
Positive
362
Neutral
11
Negative
23
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Legal Templates is like having a lawyer in your pocket”

Linda Y.
10/23/24

Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!

Date of experience: 10/23/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,521)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user vincentm631
Georgia
1 review
0 helpful votes
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February 20th, 2023

This application was a very easy and pain free process to complete. I'm very happy with how smooth it went to complete this letter.

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Vincent, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user jackg886
Hawaii
1 review
0 helpful votes
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February 20th, 2023

Very easy to use. Clear and concise instructions were very clear. Did not require any additional help.

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Jack. We are thrilled that you loved your experience.

Thumbnail of user steves3373
Oregon
1 review
0 helpful votes
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April 21st, 2023

Great easy to use thanks. Would I find this review useful?" or "What do I wish I knew when I first found this business?"

Date of experience: April 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user casioj
Florida
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Very simple to get access to a very important document that every family needs to have in place to protect your young adult kids.

Date of experience: September 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that accessing our important document for young adult kids' protection was a simple process. Ensuring the well-being of your family is paramount, and we're here to help make it easier. If you have any more needs or questions, feel free to reach out anytime.

Thumbnail of user eddiew251
Oregon
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

I needed a template for a contract employee. The form was easy to download, and the layout was simple.

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you! Glad the contract employee template was easy to download and had a simple layout.

Thumbnail of user angely20
Virginia
1 review
0 helpful votes
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July 12th, 2017

I love this company even though i didn't continue past trial. Customer service is easy to talk to. You can tell this company is willing to help their clients

Date of experience: July 12, 2017

Thumbnail of user koruffner
Florida
1 review
0 helpful votes
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October 7th, 2023

It is easy and quickly. I need help to make a lease for a room. I am going to try it. After that I ca do a real review

Date of experience: August 7, 2023

Thumbnail of user khollins
Texas
1 review
0 helpful votes
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October 7th, 2023

Very easy to use! Will utilize this service in the future. Easy search on the internet yielded this great resource!

Date of experience: May 24, 2023

Thumbnail of user virginiah1059
Texas
1 review
0 helpful votes
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February 20th, 2023

This is an easy form and extremely easy to fill out and will allow my children to make important decisions

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Virginia! Your positive feedback is much appreciated.

Thumbnail of user jessicaf1481
Florida
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

I am looking for job and I needed a reference list, legal templates provided in a pdf format and free

Date of experience: January 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jessica! Your positive feedback is much appreciated. We are glad you took advantage of the free PDF templates.

Thumbnail of user lisfigueroa25
Florida
1 review
0 helpful votes
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October 7th, 2023

Very Professional, easy to used. Very happy! Great customer service, rare to find in this time. I recommend to everyone.

Date of experience: June 9, 2023

Thumbnail of user muhammadf144
Egypt
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Excellent finance skills, business analytics, accounting policies, and procedures, and excellent knowledge of Excel (Pivot table, Power pivot/query, and BI).

Date of experience: May 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback.

Thumbnail of user dezb8
Arkansas
1 review
0 helpful votes
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February 20th, 2023

It really helps… i don't need any additional help with legal documentation. I find everything i need on their site

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Dez, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user richardp2848
Florida
1 review
0 helpful votes
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February 20th, 2023

I am very satisfied for the assistance provided. The cost is minimal and the process is fairly easy to navigate

Date of experience: February 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Richard! Your positive feedback is much appreciated.

Thumbnail of user th413
Virginia
1 review
0 helpful votes
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February 20th, 2023

Thank you but I haven't used enough to review this product at this point in time but will review later

Date of experience: February 9, 2023

Thumbnail of user talenisheh
Arkansas
1 review
0 helpful votes
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February 20th, 2023

Process was very easy so far. This is my first time using this program. I'm a first time landlord also.

Date of experience: February 10, 2023

Thumbnail of user jenb376
Arizona
1 review
0 helpful votes
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February 20th, 2023

The sight states the service is free, and it is not free. At the very end it offers a free trial for seven days, but you still have to pay something.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback, Jen. We offer free trial $0 for 7 days (limited copies and downloads in Word and PDF). Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

Thumbnail of user christians778
Philippines
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Great and I want to use it as a daily template for our contract. It is indeed a really good template that I need to used.

Date of experience: August 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find the template great and suitable for your daily contract needs. If you have any questions or if there's anything specific you'd like to know or discuss about using the template, feel free to ask. We're here to help. Thank you for your positive feedback, Christian!

Thumbnail of user stevenldowden62
Colorado
1 review
0 helpful votes
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October 7th, 2023

It's a good format looking forward to a pleasant experience going forward gaa as be a nice day thank you

Date of experience: September 1, 2023

Thumbnail of user cw745
Virginia
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Great templates that are true free to use. Didn't have to enter credit card info to access or use them.

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our templates genuinely free to use without the need for credit card information. If you ever require more templates or assistance, please don't hesitate to return. Your satisfaction is important to us. Thank you for your feedback!

Thumbnail of user tomw1562
Arizona
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

I needed a business continuity plan for a proposal and found this site. I was able to download a template and easily configure it for our business. Thanks

Date of experience: October 14, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Tom! Your positive feedback is much appreciated! We are glad the Business Continuity Plan was easy to download :)

Thumbnail of user reygsf
California
1 review
0 helpful votes
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October 7th, 2023

Found the site efficient to use fast and efficient had no issues filling out the form would recommend this to friends and family

Date of experience: April 6, 2023

Thumbnail of user wendym1222
Oklahoma
1 review
0 helpful votes
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February 20th, 2023

Selling place with rent to own pay off in 10 year note and place will be paid in full and will get deed

Date of experience: January 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Wendy. We hope to see you again soon!

Thumbnail of user treyp41
Maryland
1 review
0 helpful votes
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February 20th, 2023

Awesome job. Found this to be very helpful. Found this site very creative. I was able to get a on-site on how to make a good written lease

Date of experience: February 9, 2023

Thumbnail of user shmairc
North Carolina
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Great application and amazing information the application has everything you need if you have any questions just ask and they will help you

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Shmair, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 5 days

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