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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.8%
Positive
441
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user radhaa4
India
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I could find and download a template for an Legal Notice easily, and avoided a lot of inconvenience I would have faced otherwise... Thank you!

Date of experience: October 19, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Radha! Your positive feedback is much appreciated. We are glad you took advantage of our templates.

Thumbnail of user renitah18
Missouri
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

I was trying to figure out what kind of release to use for my small business. The detailed explainations were clear to understand.

Date of experience: September 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our detailed explanations helped you choose the appropriate release for your small business. If you ever require further assistance or have more questions related to your business, feel free to reach out. We're here to provide you with the clarity and guidance you need to make informed decisions. Thank you for your feedback, and best of luck with your small business endeavors, Renita!

Thumbnail of user keziae2
Nigeria
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

After browsing though different sites for some time, I got all I was looking for here, and got additional knowledge on the subject matter.

Date of experience: September 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted that you not only found what you were looking for but also gained additional knowledge on the subject matter through our platform. If you ever need more information or assistance in the future, please don't hesitate to return. Thank you for choosing us!

Thumbnail of user seant454
Missouri
1 review
0 helpful votes
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February 20th, 2023

I havent even used it yet and your already asking me to right 100 words about you. Why dont you let me get what i need and then see how it looks

Date of experience: February 9, 2023

Thumbnail of user bobm1649
Arizona
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

This template was amazing and by amazing I mean awesome and by awesome I mean amazing. It did things bigly. It was YUGE and I am forever grateful

Date of experience: January 10, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your enthusiasm, and we're here to help whenever you need. If you have more tasks or require further assistance, feel free to reach out. Thank you for your gratitude!

Thumbnail of user skbills442020
Michigan
1 review
0 helpful votes
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October 7th, 2023

Easy to go through and fill out, with very detailed guidelines and questions that make it feel safe and secure

Date of experience: August 4, 2023

Thumbnail of user akell652
Tennessee
1 review
0 helpful votes
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August 3rd, 2023

Very professional and easy to use. I highly recommend. Very helpful filling automatically with just answering simple and specific questions

Service
Value
Shipping
Returns
Quality

Date of experience: August 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your feedback with us and the community, Paula.

Thumbnail of user kodiwodi1118
Georgia
1 review
0 helpful votes
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October 7th, 2023

Easy download easy access love that it applies what you need to have to create a lease agreement very helpful.

Date of experience: July 11, 2023

Thumbnail of user russellpm4
Arizona
1 review
0 helpful votes
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October 7th, 2023

Great experience and I am happy to be able to get a lease with the landlord thank you alot. Really a big help.

Service
Value
Shipping
Returns
Quality

Date of experience: August 3, 2023

Thumbnail of user fredl375
California
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Very good experience, site is clean and straight forward. Found exactly what I was looking for and printing document was quick and precise.

Date of experience: October 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your positive experience! We're delighted to hear that you found our site clean and user-friendly, and that you were able to quickly and accurately print your document. If you ever need assistance in the future, don't hesitate to reach out.

Thumbnail of user sharrenb3
South Africa
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

I needed to get an easy access document that has all relevant legal information and Legal Templates made it easy

Date of experience: June 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user jacquelineo16
California
1 review
0 helpful votes
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July 7th, 2017

Benjamin was very helpful and professional. He was able to help me cancel the service and get my refund back.

Date of experience: July 7, 2017

Thumbnail of user kaylanshaw21
New Jersey
1 review
0 helpful votes
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October 7th, 2023

Quick easy and covers everything a lease agreement should my residents find it easy to understand. Everything is clearly stated

Service
Value
Quality

Date of experience: April 14, 2023

Thumbnail of user jasw11
Michigan
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

User-friendly! Easy to find exactly the template I was looking for. Detailed Template, free for download. Love it, thank you!

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user janayc8
Texas
1 review
0 helpful votes
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February 20th, 2023

It was a very good quick process. I would recommend again. The transition was easy. I suggest to any one

Date of experience: February 8, 2023

Thumbnail of user willyc33
TW
1 review
0 helpful votes
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February 20th, 2023

The website is easy to use for generating documents in the way you want them to be. Simple and quick.

Date of experience: February 12, 2023

Thumbnail of user keithw1085
Georgia
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I searched google for a str agreement, legal templates came up. I reviewed the template and liked what I saw.

Date of experience: January 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Keith! Your positive feedback is much appreciated.

Thumbnail of user michelles3854
Illinois
1 review
0 helpful votes
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February 20th, 2023

This product is very convenient to use for important work flow needed to generate documentation for the projects at hand.

Date of experience: February 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Michelle, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user shaoh3
New York
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Fantastic! Informative and helpful Helped me to commence my step by step legal process for eviction of my tenants. Thanks!

Date of experience: October 11, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Shao! Your positive feedback is much appreciated. We are glad to hear the Eviction notice helped.

Thumbnail of user markw3420
New Jersey
1 review
0 helpful votes
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February 20th, 2023

Simple and Easy is what I needed and got it with this service. They software walked me right through it.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Mark! Your positive feedback is much appreciated.

Thumbnail of user jameikac1
Texas
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

The Partnership Agreement was easy to follow and understand for someone who has never used an agreement like this before. Very easy to use.

Date of experience: August 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that the Partnership Agreement was user-friendly and understandable, especially for someone new to such agreements. Making complex documents easy to use is our goal. If you ever need more assistance or have further feedback, feel free to reach out. Thank you for sharing your positive experience, Jameika!

Thumbnail of user patrickc1384
South Carolina
1 review
0 helpful votes
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February 20th, 2023

Well done easy and fast nice to have a leagle document that ordinary people can understand and complete without having a law degree

Date of experience: February 11, 2023

Thumbnail of user prestonh106
Texas
1 review
0 helpful votes
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August 2nd, 2023

It's a good website to uses pros are it didn't take a lot of time to figure out what to do. Would recommend this site to any one.

Date of experience: August 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Preston, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user adreed77
New Jersey
1 review
0 helpful votes
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October 7th, 2023

My uncle is renting a room in my house bc of his disabilities and health problems.he is okay with ther terms of the lease

Tip for consumers:
I need this printed off asap

Products used:
Room rental agreement

Date of experience: August 23, 2023

Thumbnail of user alonzov12
California
1 review
0 helpful votes
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December 5th, 2023

I didn't know that there was a fee for doing this form. Iam still not sure if I will be charged for this form because I wanted a free trial.

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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