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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.8%
Positive
441
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user yvanar
Colorado
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Thanks for providing this for free. Needed a basic termination letter and was able to download a template!

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're glad we could help you with your termination letter needs. If you ever require assistance in the future, don't hesitate to return. It's our pleasure to provide useful resources for free.

Thumbnail of user davidi49
California
1 review
1 helpful vote
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March 6th, 2018

WOnderful company to work with. Attentive to customers needs. Business-oriented and customer service friendly.

Date of experience: March 6, 2018

Thumbnail of user duanee52
Wisconsin
2 reviews
0 helpful votes
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May 8th, 2023
Verified purchase

I was able to quickly find what I needed.
It was also easy to access a pdf or word file.
This site saved me a lot of time.

Date of experience: May 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Duane! Your positive feedback is much appreciated.

Thumbnail of user gailmcdowell165
Oklahoma
1 review
0 helpful votes
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October 7th, 2023

Good site. Has lot of good questions about the place. Just seeing how it works on trial basis.so will see how it goes

Date of experience: September 27, 2023

Thumbnail of user shonteller
North Carolina
1 review
0 helpful votes
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August 19th, 2023

Great good app to use. I recommend this app for anyone who looking for good quality content. If you need any type of document

Date of experience: August 18, 2023

Thumbnail of user pennya183
Colorado
2 reviews
0 helpful votes
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May 5th, 2024

Nice and easy to use. I do not like having to use my credit card in order to get the free trial good explanations

Date of experience: July 1, 2023

Thumbnail of user lucia59jimenez
California
2 reviews
0 helpful votes
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October 7th, 2023

Quick and awesome, i expected it to be much harder. There should be a much bigger selection in both the fields skills and qualities

Date of experience: June 20, 2023

Thumbnail of user pauls4542
New York
1 review
0 helpful votes
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February 20th, 2023

Can say to much, first time user. I have to see on the way to give a good or bad review about the web.

Date of experience: January 13, 2023

Thumbnail of user shemicap
California
1 review
1 helpful vote
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June 24th, 2017

Great company and was able to help me right away, the representative was excellent with helping me and they have a variety of templates

Date of experience: June 23, 2017

Thumbnail of user marcosr10
Texas
1 review
0 helpful votes
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July 17th, 2017

I got the documents I needed. I did not cancel in time but after contacting support I was quickly able to get a refund.

Date of experience: July 17, 2017

Thumbnail of user glennw381
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023

Reasonable service and what seemed to be covering all the necessary legal bases in this template and this was done at a reasonable price.

Tip for consumers:
please take your time.

Products used:
pre nuptial template

Service
Value
Shipping
Returns
Quality

Date of experience: February 13, 2023

Thumbnail of user anthonys2734
Texas
1 review
0 helpful votes
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February 20th, 2023

My father passed away on october 25 2022 i need to get all of his bank information so i can get into his account.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Anthony. We hope to see you again soon! We are sorry for your loss.

Thumbnail of user angelac2214
California
1 review
0 helpful votes
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February 20th, 2023

Awesome it's super easy. This is my first time doing this. So if I can do it so can you. I'm living and learning

Date of experience: January 9, 2023

Thumbnail of user deborahw2243
Washington
1 review
0 helpful votes
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February 20th, 2023

Very easy and easy to follow only thing would not let me print. I had to pay for it before I was able too

Products used:
None

Service
Value
Shipping
Returns

Date of experience: February 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Deborah.

Thumbnail of user keithm1489
South Africa
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Generally quick and efficient, good for business and cuts down the hours of research. Kudos to the developers

Date of experience: September 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're pleased to hear that you found our service quick, efficient, and helpful for your business needs. If you have any more questions or require further assistance, don't hesitate to reach out. Kudos to you for using our resources, and kudos to our developers for creating them!

Thumbnail of user susans5955
Florida
1 review
0 helpful votes
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July 13th, 2023

Needed this for travel overseas with minor grandchild. All went well. Exactly what we needed. Reccomend.

Date of experience: July 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community, Susan.

Thumbnail of user karenp2907
Tennessee
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Amazingly it was as simple as they say it was! I just chose a short version of the form and printed it off

Date of experience: October 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our service was as simple and effective as advertised! Thank you for sharing your experience, and if you ever need assistance in the future, we're here to help.

Thumbnail of user leeannj26
Virginia
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Super easy to download. Easy-to-use interface. Could charge or use ads but don't. Thank you very much.

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your kind words! We're committed to providing a user-friendly experience without unnecessary charges or ads. Thank you for your support, and we're here to assist you anytime you need.

Thumbnail of user carim53
Florida
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Easy I was looking on line to avoid having to type all this information. I has been a great help in reducing time it takes to rewrite this all.

Date of experience: September 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that our online services have been helpful in saving you time and effort. Thank you for your positive feedback!

Thumbnail of user lindseyw263
Canada
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Very well done, easy to read and user friendly templates! Cannot thank you enough for making this available and for FREE...Thank you!

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're delighted to hear that you found our templates easy to use and appreciate the fact that they are available for free. If you ever need more assistance or have questions in the future, don't hesitate to reach out. Thank you for your kind words, and we're here to help!

Thumbnail of user rwr2
Texas
1 review
0 helpful votes
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August 6th, 2023

This is my First time to use this site.
There for I can not give a good
Or accurate reference of it's ease of use or content.

Date of experience: August 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user quintize187
Washington
1 review
0 helpful votes
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October 7th, 2023

It's a good thing to use it helped.e alot I am very pleased with the results of what I asked for I will recommend this to anyone

Service
Value
Shipping
Returns
Quality

Date of experience: September 30, 2023

Thumbnail of user marcusg265
TT
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Ease of use and understanding of material. Instructions for material content for inclusion were understandable and logical.

Date of experience: October 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted that you found our platform easy to use and the material content instructions clear and logical. If you ever need assistance or have more questions in the future, please don't hesitate to reach out. Your satisfaction is important to us!

Thumbnail of user andersonshea3
Tennessee
1 review
0 helpful votes
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October 7th, 2023

I have no doubts. This helped me out a lot. I was having a hard time getting my medical records without paying a arm and a leg.

Date of experience: April 21, 2023

Thumbnail of user johnr6813
Netherlands
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Totally Sufficient for what i was looking for. I would recommend for anyone looking for resources online

Date of experience: October 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your recommendation! It's great to hear that our resources were totally sufficient for your needs. Thank you for your kind words and support.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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