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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.7 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 92.9%
Positive
444
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user frankg1238
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023

This product was easy to use and a great value. I highly recommend to any office looking to put together a comprehensive agreement.

Date of experience: January 24, 2023

Thumbnail of user ahmeda1071
North Dakota
1 review
0 helpful votes
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February 20th, 2023

They have a great system to use to get documents that you need to get things done in short or last minute thing

Date of experience: February 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Ahmed.

Thumbnail of user jingf4
New Jersey
1 review
0 helpful votes
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February 20th, 2023

It didn't take too much time to fill out the form. I may use it again next time I need a lease template.

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Jing. We hope to see you again soon!

Thumbnail of user jeffreyf573
South Carolina
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

I needed a legal document to sent to a tenant that we would not be renewing a lease. It was quick and easy.

Date of experience: October 12, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for making an effort to share your feedback with us, Jeffrey!

Thumbnail of user zufara
India
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Was good and awesome experience regarding this app and was not any hesitation to use this app of yours and it was and good and better app

Date of experience: October 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your kind words and are thrilled to hear that you had a great experience with our app. Thank you for your support!

Thumbnail of user johnb11644
Ireland
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Clear and easy to understand and helpful for people new to MOU. Should help get moving quickly & in the right direction...

Date of experience: September 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our MOU (Memorandum of Understanding) resources were clear, easy to understand, and helpful, especially for those new to the concept. Getting started on the right foot is crucial, and we're here to assist you every step of the way. If you have any more questions or need further guidance in the future, please don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user lisam5806
Texas
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

I saved time better spent on income generating items by using this template and not having to make my own.

Date of experience: October 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to have helped you save time and focus on income-generating activities by providing the template you needed. Your time is valuable, and we're here to assist whenever you require resources or support. Thank you for using our services!

Thumbnail of user beverlys1065
Texas
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Very easy and simple to use. I like the explanation of pros and cons along with the description of certain words.

Date of experience: September 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you find our platform easy to use and appreciate the helpful explanations of pros and cons, as well as word descriptions. Thank you for your kind words!

Thumbnail of user mechelebushman1970
Texas
1 review
0 helpful votes
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October 7th, 2023

This has been a great site to make an leasing agreement for an individual here. Thanks for helping us with this

Date of experience: September 19, 2023

Thumbnail of user brucef566
Washington
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Free and very easy to fill out! Most sites get you to go through the process and then charge you a fee.

Date of experience: August 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found our service free and user-friendly! We're committed to providing a hassle-free experience. Your feedback about our straightforward process is valuable to us. If you ever need assistance again, don't hesitate to reach out. Thank you!

Thumbnail of user alans1452
DO
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

The site was easy to find in the search engine I use. The agreement was exactly what i was looking for

Date of experience: October 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you easily found our site and that the agreement met your needs perfectly. If you ever have more requirements or questions, feel free to come back. Thank you for your feedback!

Thumbnail of user bevand1
California
1 review
0 helpful votes
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August 7th, 2017

The team that helped issue my refund was very helpful and quick to respond and address my issue. Thank you for being kind and understanding Benjamin!

Date of experience: August 7, 2017

Thumbnail of user saraht1570
Tennessee
1 review
0 helpful votes
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February 20th, 2023

Great for legal Small Estate Affidavit in Louisiana. This is to finish my sister's Margaret Johnson's estate.

Service
Value

Date of experience: January 10, 2023

Thumbnail of user judyc1351
Kentucky
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Very informative and easy to understand Going step by step to explain why the information was needed was really what I needed in developing this plan

Date of experience: April 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user casioj
Florida
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Very simple to get access to a very important document that every family needs to have in place to protect your young adult kids.

Date of experience: September 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that accessing our important document for young adult kids' protection was a simple process. Ensuring the well-being of your family is paramount, and we're here to help make it easier. If you have any more needs or questions, feel free to reach out anytime.

Thumbnail of user keensha.griffin
Georgia
1 review
0 helpful votes
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October 7th, 2023

I was looking for a quick to fill and print. Happy I found this site which gives you a free trial. I would recommend this company

Products used:
Lease agreement

Service
Value
Shipping
Quality

Date of experience: March 31, 2023

Thumbnail of user noelr28
Philippines
2 reviews
0 helpful votes
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September 13th, 2019

It really helped me save a lot of money with my lawyer by doing a lot myself, and legal templates helped me do that. Great product!

Date of experience: September 11, 2019

Thumbnail of user jamien256
Missouri
1 review
0 helpful votes
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February 20th, 2023

Love it they are very quick, and not like all the other sites that trick you and charge you for something you don't like or want

Service
Value
Shipping
Returns
Quality

Date of experience: January 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jamie! Your positive feedback is much appreciated.

Thumbnail of user michaeln2325
Arizona
1 review
0 helpful votes
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February 20th, 2023

It was very simple to use and has everything that I needed to complete the process. Very happy with them and plan on using them again.

Service
Value
Quality

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Michael. We are thrilled that you loved your experience.

Thumbnail of user ryanm2118
California
1 review
0 helpful votes
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January 10th, 2024
Verified purchase

Template was easy to download and save. Only took a few minutes to find what I needed.

Date of experience: January 10, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that the template was easy to download and save, and that you quickly found what you needed. Thank you for sharing your positive experience with us! If you have any more feedback or if there's anything else we can assist you with, please let us know.

Thumbnail of user scottish14summer
Massachusetts
1 review
0 helpful votes
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October 7th, 2023

Ease of use, language is understood, recommendations are valid, process is clear and direct, suggestions are helpful and relevant

Date of experience: September 29, 2023

Thumbnail of user annm2546
New Jersey
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

The other free POAs that I found online required a trial subscription to a service, and didn't have room for more than one successor agent.

Date of experience: December 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm glad our Power of Attorney form was helpful! We aim to provide accessible and comprehensive documents without the need for subscriptions. If you need any further assistance or have specific requirements, we're here to help.

Thumbnail of user beckys614
Alaska
1 review
0 helpful votes
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August 6th, 2023

Very easy to use but it says it's free but it's not. The review isn't necessary in my opinion. It takes time

Date of experience: August 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber, Becky. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user dwights145
Pennsylvania
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Great experience. This is exactly what i needed. I would recommend this site to everyone seeking legal help

Date of experience: October 18, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Dwight! Your positive feedback is much appreciated :)

Thumbnail of user keenanb29
Illinois
1 review
0 helpful votes
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February 20th, 2023

Great resource. I will be able to provide my client with great legal documents for my upcoming event.

Service
Value
Shipping
Returns
Quality

Date of experience: February 10, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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