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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user yadirac28
Illinois
1 review
0 helpful votes
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February 20th, 2023

Quick and easy recommend it to everyone as I was able to file fast and easy Affordable prices recommend it

Date of experience: January 12, 2023

Thumbnail of user rochellet58
California
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Very easy to understand, download and fill out and print and email. I only hope it is as effective as it is simple!

Date of experience: April 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user antoniaw37
South Carolina
1 review
0 helpful votes
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February 20th, 2023

This is Good! I would recommend this to anybody. I would use it all over again. I would refer this to any school.

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Antonia. We hope to see you again soon!

Thumbnail of user beas41
Illinois
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Thank you for this Article of Incorporation template. This is a good starting document for me. Thank you for what you do.

Date of experience: January 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Bea! Your positive feedback is much appreciated. Thank you for taking advantage of the Articles of Incorporation template.

Thumbnail of user nicolegillschlegel
Florida
1 review
0 helpful votes
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October 7th, 2023

Really easy did it in five minutes. But made me right review and rate before I could get my documents

Service
Value
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Returns
Quality

Date of experience: August 18, 2023

Thumbnail of user johno2165
GB
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Just the right settings and text that I needed. Well-designed and professional. Just perfect for what I needed it for.

Date of experience: June 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user lucindataylor1944
Pennsylvania
1 review
0 helpful votes
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October 7th, 2023

Easy to understand and proceed to print. Basic information very understandable. Information clear and helpful.

Date of experience: April 19, 2023

Thumbnail of user keiths1190
Louisiana
1 review
0 helpful votes
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February 20th, 2023

I don't like using this app because you making me do this review like this I don't really appreciate that. Thank you very much and appreciate that.

Date of experience: February 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Keith! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review.

Thumbnail of user normanr322
New York
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Very easy to find and download forms. The review was requested before icould ealuate the actual form.

Date of experience: May 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user mannol6
New York
1 review
0 helpful votes
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February 20th, 2023

Damn that's reawhat I wanted thank you so much i will come back for something more okokokokkokkokokkko

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Manno. We hope to see you again soon!

Thumbnail of user brenda91063
Washington
1 review
0 helpful votes
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October 7th, 2023

No problems in format.
No problems in format
No problems in format
No problems in format
No problems in format

Date of experience: July 25, 2023

Thumbnail of user honglian868
Hawaii
1 review
0 helpful votes
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October 7th, 2023

This contract writes according to the contract-maker and includes basic information of a contractor.

Date of experience: July 31, 2023

Thumbnail of user mnm36golf
Florida
1 review
0 helpful votes
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October 7th, 2023

Loved how timely and effective these templates are. They are concise and accurate and are very helpful

Service
Value
Shipping
Returns
Quality

Date of experience: May 11, 2023

Thumbnail of user rccazares21
California
1 review
0 helpful votes
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October 7th, 2023

Easy to use from my experience. I hope my experience will help others use the site. The site is easy to use.

Date of experience: May 25, 2023

Thumbnail of user koota1982
Maryland
1 review
0 helpful votes
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October 7th, 2023

It was very easy to get through the process of making my contract. I will definitely be using them again.

Date of experience: July 26, 2023

Thumbnail of user karenw3078
New York
1 review
0 helpful votes
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February 20th, 2023

Very easy to use great very easy to use credible and helpful very helpful for template great job on template

Service
Value
Shipping
Returns
Quality

Date of experience: January 23, 2023

Thumbnail of user ceballos.yenny
Florida
1 review
0 helpful votes
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October 7th, 2023

Amazing product. Easy to fill out. Amazing product. Easy to fill out. Amazing product. Easy to fill out. Amazing product. Easy to fill out.

Date of experience: May 31, 2023

Thumbnail of user pamelas1811
Washington
3 reviews
1 helpful vote
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June 29th, 2023

Easy to complete and on a trial period. I feel like this contract for my tenant will protect me. Thank you!

Service
Value
Quality

Date of experience: June 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations, Pamela.

Thumbnail of user sylviad24
Illinois
1 review
0 helpful votes
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July 10th, 2017

Benjamín was wonderful he answered all my questions and was very helpful I would use you guys again thank you so much for all your help.

Date of experience: July 10, 2017

Thumbnail of user darrelw56
Tennessee
1 review
0 helpful votes
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July 11th, 2023

The process for very easy. Just answer a few simple questions and it's done. Could apply to most any type project.

Products used:
Contracts

Date of experience: July 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user ziennab
Zienna K.
New York
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

I went to 2 other template sites and couldn't find the right agreement for what I needed. But Legal Templates got me just the right one.

Date of experience: January 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Zienna! Your positive feedback is much appreciated.

Thumbnail of user nyungm
Canada
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Very easy to understand and downloadable
Very easy to understand and downloadable
Very easy to understand and downloadable

Date of experience: May 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user matthewc1763
North Carolina
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Easy to find and navigate site - still curious if sample document in whole will be available for download.

Date of experience: January 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Matthew! Your positive feedback is much appreciated.

Thumbnail of user chuckj80
California
1 review
0 helpful votes
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February 20th, 2023

Great service I would recommend to anyone. It is good value.
Save thousands of legal bills for what ever you need

Service
Value
Shipping
Returns
Quality

Date of experience: January 22, 2023

Thumbnail of user sherrye199
Indiana
1 review
0 helpful votes
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February 20th, 2023

I'm writing this as proof that I have a legal right to access his bank account. Cause he is deceased

Date of experience: January 23, 2023

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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