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    LegalTemplates

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LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user heatherh104
New York
1 review
0 helpful votes
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June 19th, 2017

When we needed to cancel our membership; Benjamin in Customer Service was extremely helpful. The response time could not have been any faster!

Date of experience: June 19, 2017

Thumbnail of user garyu7
Illinois
1 review
1 helpful vote
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June 26th, 2017

Thank you for taking care of my account. Your cooperation was greatly appreciated. I have no further concerns at this time.

Date of experience: June 26, 2017

Thumbnail of user alexv48
Texas
1 review
0 helpful votes
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July 6th, 2017

Danny was great in helping me with a refund quickly. Thankful for the quick service overall. Thank you!

Date of experience: July 6, 2017

Thumbnail of user davidn2255
Missouri
1 review
0 helpful votes
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February 20th, 2023

Decent platform, good outline, I would recommend.
It was easy to navigate.
Cost is quite very reasonable

Service
Value

Date of experience: January 14, 2023

Thumbnail of user hannahh51
New York
1 review
0 helpful votes
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July 10th, 2017

Benjamin was very helpful, really appreciate going above and beyond. *************************************************************

Date of experience: July 10, 2017

Thumbnail of user elizabethw143
Florida
1 review
0 helpful votes
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August 10th, 2017

Upon sending an email about my account, a response was quickly followed. I appreciate the excellent service Benjamin exhibited.

Date of experience: August 10, 2017

Thumbnail of user amberk27
Illinois
1 review
0 helpful votes
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August 10th, 2017

Their legal templates are magnificent! Anything you need is there and very professional. I also experienced great customer service with Benjamin.

Date of experience: August 10, 2017

Thumbnail of user stanm40
Colorado
1 review
0 helpful votes
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July 31st, 2017

Requested refund was serviced immediately. Document served intended purpose. Benjamin offered prompt service.

Date of experience: July 31, 2017

Thumbnail of user universos
New York
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Great service and information I would recommend it to anyone who needs info on real estate contracts

Date of experience: April 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user dd828
Colorado
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I appreciate how they've easily laid out instructions for this form & also that it is a free download.

Date of experience: April 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user briank2158
Pennsylvania
1 review
0 helpful votes
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April 24th, 2023

It was very easy to read and understand. I'll let other people know about this web site. Thank you for time

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user anthonym2761
New Jersey
1 review
0 helpful votes
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February 20th, 2023

Nicely done. Never used this site. I try to use them as work progresses in future. Our company constantly needs contracts.

Date of experience: February 9, 2023

Thumbnail of user mayrar138
California
1 review
0 helpful votes
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February 20th, 2023

Okey understanding and helpful excellent love the way process is… really outstanding service… will definitely recommend

Service
Value
Shipping
Returns
Quality

Date of experience: January 22, 2023

Thumbnail of user richardc3954
Virginia
1 review
0 helpful votes
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February 20th, 2023

Simple and easy process worked well for what I needed would recommend this site to anyone that needs a rental agreement

Date of experience: January 11, 2023

Thumbnail of user tamaraa40
New York
1 review
0 helpful votes
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November 16th, 2018

Cris has helped me resolve my concerns quickly & professionally. Much thanks again! *********×******************************

Date of experience: November 14, 2018

Thumbnail of user johnmalloycalbar
Texas
1 review
0 helpful votes
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October 7th, 2023

Great templates, thorough stipulations. I would highly recommend for enterprising young landlords #score.

Date of experience: April 29, 2023

Thumbnail of user canaanb1
Pennsylvania
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

It's free and great legal document. Least I can do is give a review. Im very happy documents from this site.

Date of experience: May 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user lawandab25
Maryland
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

I am so appreciative of the sample template provided by Legaltemplates. It was easy to update and save for my upstart business. Thank you once again!

Date of experience: April 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user marriahc
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023

Quick and easy with a cheap trial period. It provided the information that was needed for each blank.

Value

Date of experience: February 10, 2023

Thumbnail of user cheryls1798
California
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Great, professional looking document that is truly free (unlike other forms company offerings). Thank you!

Date of experience: February 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Cheryl!

Thumbnail of user savannahj13
Philippines
1 review
0 helpful votes
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July 22nd, 2019

Customer representatives are very polite and they know their product by heart. I would surely recommend this site to my other friends.

Date of experience: July 22, 2019

Thumbnail of user alexisa78
Philippines
1 review
0 helpful votes
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July 21st, 2019

Customer service was very helpful, they are patient and ready to assist. Appreciate your assistance.

Date of experience: July 21, 2019

Thumbnail of user rickeyp5
Washington
1 review
0 helpful votes
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September 18th, 2018

This guy has it all down. Very efficient. Liked the way he was fast. Most importantly I could understand him.

Date of experience: September 17, 2018

Thumbnail of user lucyk141
Kenya
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

This platform is highly educative and gives the much needed details that regular textbook leave out or overlook.

Date of experience: May 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user clairem148
Philippines
1 review
0 helpful votes
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July 23rd, 2019

This is a great site. My friends and I were able to finish our Roommate Agreement form with no hassle. Thank you so much!

Date of experience: July 23, 2019

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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