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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
449
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user rajnit8
California
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Good guidance, Comprehensive. Only one on my google search gave me the change form free to download.

Date of experience: May 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user ronalds119
Florida
1 review
1 helpful vote
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February 15th, 2018

Crisis understood my predicament and rectified the situation. It has been a pleasure doing business with you.

Date of experience: February 15, 2018

Thumbnail of user ashleyp133
Texas
1 review
1 helpful vote
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March 2nd, 2018

Excellent customer service resolving account problem. Would highly recommend. Used to create a pet sitter contract.

Date of experience: March 2, 2018

Thumbnail of user elainej58
New Jersey
1 review
0 helpful votes
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November 28th, 2018

Thank you for getting back to me in a timely manner and working on my request! I highly recommend this company!

Date of experience: November 27, 2018

Thumbnail of user tracyd717
Nebraska
1 review
0 helpful votes
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February 20th, 2023

Great way to access legal documents without hassle of going through law offices that may take days or weeks!

Date of experience: February 13, 2023

Thumbnail of user baronc20
Tennessee
1 review
0 helpful votes
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May 16th, 2023

This has been an exceptional creation of legal document form. I'm very happy with how well and quickly it helped the task at hand.

Date of experience: May 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Baron! Your positive rating is much appreciated.

Thumbnail of user billd946
Kansas
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

This site has the printable documents which are required by my state to establish Power of Attorney.

Date of experience: May 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user briannat24
Philippines
1 review
0 helpful votes
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August 19th, 2019

A stress-free site that helps you deal with your legal forms! Plus, their customer service is impeccable!

Date of experience: August 19, 2019

Thumbnail of user danat72
Kentucky
1 review
0 helpful votes
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November 22nd, 2018

Received customer support in two, hours. Easy to deal with. Thank you for fast processing of this cancellation error.

Date of experience: November 21, 2018

Thumbnail of user dand1319
Texas
1 review
0 helpful votes
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February 20th, 2023

Very pleased. I would definitely recommend this website to anyone looking for legal forms. Please leave me alone!

Date of experience: January 14, 2023

Thumbnail of user davidw1107
David W.
North Carolina
1 review
0 helpful votes
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September 4th, 2018

Legal Templates had the perfect "Bill of Sale" document for my used car. Douglas in their customer service department was great to work with.

Date of experience: September 3, 2018

Thumbnail of user amyr271
Florida
1 review
0 helpful votes
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December 27th, 2018

This site has been amazing helped me with assignments in school producing good grades and understanding documents further

Date of experience: December 26, 2018

Thumbnail of user corneliat3
Washington
1 review
0 helpful votes
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August 22nd, 2018

Chris was very helpful after two unsuccessful attempts to cancel. Jury is still out until I receive the refund for three payments.

Date of experience: August 22, 2018

Thumbnail of user richardm4388
California
1 review
0 helpful votes
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February 20th, 2023

Very satisfactory in all respects. Thank you for your assistance. It is greatly useful and appreciated

Date of experience: January 17, 2023

Thumbnail of user timb508
Florida
2 reviews
0 helpful votes
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September 10th, 2019

Templates are very accurate and great customer service. They can provide assistance right away without delays. Highly recommended!

Date of experience: September 8, 2019

Thumbnail of user tonig376
Michigan
1 review
0 helpful votes
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February 20th, 2023

Access to important papers without using a lawyer. Saving money and time. Other legal documents available too.

Service

Date of experience: January 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Toni! Your positive feedback is much appreciated.

Thumbnail of user mishekt1
Florida
1 review
0 helpful votes
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February 20th, 2023

This site allows you to complete documents quickly and efficiently as needed. Will use again in the near future.

Products used:
Legal documents

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us, Mishek.

Thumbnail of user carolinaj37
California
1 review
0 helpful votes
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February 20th, 2023

Quick and easy to use. This website kept my stress level at a minimum during stressful times. Thanks!

Service
Value

Date of experience: February 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Carolina. We hope to see you again soon!

Thumbnail of user lilianau7
Connecticut
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Amazing service for people who need templates and don't have time to schedule an appointment with a lawyer.

Date of experience: October 17, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Liliana! Your positive feedback is much appreciated. We are happy to hear that the documents saved you time from going to a lawyer :)

Thumbnail of user kirbyr18
Georgia
3 reviews
1 helpful vote
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June 5th, 2023

Easy to use website. Got the document I want but nothing really outstanding about this site or company.

Tip for consumers:
no

Products used:
NDA

Service
Value

Date of experience: June 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Kirby! Your positive feedback is much appreciated.

Thumbnail of user debbieb1785
Missouri
1 review
0 helpful votes
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February 20th, 2023

Just looked it up on google chrome to help out a friend who needed assitance and guidance to how to u

Date of experience: February 11, 2023

Thumbnail of user randyf498
Colorado
1 review
0 helpful votes
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February 20th, 2023

Awesome alot very good great time cheap and looks great how is your day mine is fine wish you were here

Service
Value
Shipping
Returns
Quality

Date of experience: January 10, 2023

Thumbnail of user ivyk50
KR
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Thank you very much for sharing lots of templates
It will be very helpfull to us to make company contracts

Date of experience: September 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're pleased to hear that our templates will be helpful in creating company contracts. If you ever need more templates or assistance in the future, don't hesitate to reach out. We're here to support your business needs.

Thumbnail of user js1937
Washington
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I liked that i could use a word or pdf format for the documents. Easy to download without having to signup for an account! Thankyou!

Date of experience: May 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user nc301
Maryland
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

I found the contract to be useful and helpful when I decided to do direct bookings. It was really conveniient.

Date of experience: September 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're glad to hear that you found the contract useful and convenient for your direct bookings.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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