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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
450
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user jenniferc4391
Nevada
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Easy peasy, nice and easy. They made it very easy to get what I needed and fill it out and print it.

Date of experience: May 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Jennifer. We are thrilled that you loved your experience.

Thumbnail of user vijayc43
India
1 review
0 helpful votes
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January 20th, 2024
Verified purchase

Very useful templates, i will surely recommend to others.
Thank you

Date of experience: January 20, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words and for recommending our templates to others! We're glad you found them useful. Your support is greatly appreciated.

Thumbnail of user karenh4647
Tennessee
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

Sounds pretty simple to complete and good directions

Date of experience: January 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to know you found the process straightforward and our directions helpful. Your ease of use is important to us!

Thumbnail of user josefinam58
California
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

It was very easy to find what I needed. Saved time and money. Thank you

Date of experience: January 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to hear that you easily found what you needed and that it helped save you time and money. Your satisfaction is our top priority!

Thumbnail of user jos487
Georgia
1 review
0 helpful votes
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February 20th, 2023

Quick and easy download, perfect for my sustody agreement with my ex wife. Thank you so much for making this sprocess a bit simpler for me

Date of experience: January 13, 2023

Thumbnail of user jesusa42
California
1 review
0 helpful votes
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August 22nd, 2018

Very good website, informational its like almost having a lawyer by your side all day! Hehehe. Feel safe n confident

Date of experience: August 22, 2018

Thumbnail of user anthonyp1755
Texas
1 review
0 helpful votes
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March 11th, 2023

Just applying first time thought I would try it out. Was recominded by a good friend of mine. Love this app

Service
Value
Shipping
Returns
Quality

Date of experience: March 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user stevep1605
California
1 review
0 helpful votes
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February 20th, 2023

Easy and quick preparation of a simple affadavit for small estate. Only one document requested through the service.

Date of experience: January 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Steve! Your positive feedback is much appreciated.

Thumbnail of user annah1641
Philippines
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

This is a big help. Easy to access and precise wordings. Straighy forward agreement. Everything in place.

Date of experience: June 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user belvaa4
Florida
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

Easy to understand. I was able to provide all of the information that was needed.

Date of experience: January 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We're pleased to hear that our format was easy to understand and enabled you to provide all the necessary information.

Thumbnail of user nancyh2943
Colorado
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

Looks like it should work, I'm not a lawyer. It's better than another one I looked at.

Date of experience: January 19, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to hear that our document seems suitable for your needs, especially in comparison to others you've reviewed. We strive to provide resources that are helpful, even for those without a legal background. Your input is valuable to us!

Thumbnail of user sk776
New Jersey
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

This site was easy to understand and helpful with templates to use

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to know that you found our site easy to understand and our templates helpful. We strive to provide a user-friendly experience with useful resources, and it's great to hear that we're on the right track. If you need any further assistance or have any questions, please feel free to reach out to us.

Thumbnail of user daved1103
Florida
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

This website is a great resource for great contracts

Date of experience: January 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're thrilled to know you find our website a valuable resource for quality contracts.

Thumbnail of user blm7
North Carolina
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Very convenient! Easy to use site, good material. Saved me lots of time and effort.

Date of experience: January 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We're delighted to hear that you found our site convenient, easy to use, and that our materials saved you time and effort.

Thumbnail of user kellih217
Florida
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

The simplest site I've found for finding a useful template.

Date of experience: January 18, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to know you found our site user-friendly and our templates useful.

Thumbnail of user abagoddai
Kansas
1 review
0 helpful votes
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December 17th, 2023
Verified purchase

Awsome software very easy to use thankyou. Im glad to know this web site is here for all my legal questions. LIFE, LIBERTY, AND THE PURSUIT

Date of experience: December 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! We're thrilled you found the software user-friendly. Remember, we're here to support your legal queries anytime. Life, liberty, and the pursuit of legal clarity!

Thumbnail of user guesf
Colorado
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

This was the first template that was actually free!

Date of experience: January 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to hear that our truly free template met your expectations.

Thumbnail of user haroldc426
Illinois
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Just downloaded and modified. If you can use WORD, you can use this template.

Date of experience: January 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We're glad to hear that the template was straightforward to download and modify, especially for those familiar with using Word.

Thumbnail of user taylorb681
California
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

The resources were clear and very helpful in learning the basics of legal templates!

Date of experience: January 8, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted you found our resources clear and helpful for grasping the basics of legal templates! If you need further assistance, we're here to help. Thank you for your positive feedback!

Thumbnail of user danielm3787
AE
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

I start work the company its a real state company and i want learn more about Non Disclosure Agreement

Date of experience: October 17, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Daniel! Your positive feedback is much appreciated. We are glad to hear the NDA worked out for your real estate company :)

Thumbnail of user vanessam905
Kansas
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Very simple and straightforward to use. Didn't have no problems at all.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're thrilled to hear that you found our service simple and straightforward to use. We strive to provide a seamless experience, and it's great to know we've achieved that for you. If you need any assistance in the future, please don't hesitate to reach out.

Thumbnail of user deec355
Dee C.
Sweden
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

I received valued info regarding my research. Thank you so much.

Date of experience: January 16, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind review! We're delighted to hear that you found valuable information for your research. If you need any further assistance, please don't hesitate to reach out.

Thumbnail of user jeffn958
Qatar
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

Quick to search, got exact document I was looking for

Date of experience: January 17, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to know that our search feature was efficient and helped you find the exact document you needed. If you require any further assistance or documents, feel free to reach out.

Thumbnail of user amed4
Georgia
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

Efficient and you can find exactly what you need by searching through their system.

Date of experience: January 8, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Efficient and precise searching is what we strive for! We're glad you found exactly what you needed through our system. Thank you for your feedback!

Thumbnail of user maryannb257
New York
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

It's crazy to ask for a review before I even see what I'm getting.

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 15, 2024

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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