LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 4 days
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Legal Templates was very useful, I'm glad to have found a page that fulfilled my requirements. I love how it is FREE to download unlimited templates during the 14 days. You can tell your friends and family about this great page which should be the first choice when searching for legal forms.
Tip for consumers:
Totally Recommended!
Date of experience: February 28, 2017
I was needing a rental agreement, and Legaltemplates came through big time, no questions to ask, easy process. Thanks again for your help. I high recommend using their service for any legal documents.
Date of experience: October 10, 2018
I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!
Tip for consumers:
Initial cancellation was ignored and requested refund was sadly denied. No cancellation confirmation numbers are provided even when they’re requested and a screenshot of your cancellation as proof won’t even help! Reoccurring billing is not listed as reoccurring. Form was even legally flawed and unusable as well. Total scam artists!! Report to: The Federal Trade Commission and Google Fraud Department of Affairs. Share with other review sites and bloggers too!!
Products used:
Only downloaded one Small Estate Affidavit form and it was completely useless. Immediately cancelled my subscription, but was continually charged anyway. Seller unwilling to be a legitimate company with morals and ethics. Don’t risk trying by trusting!
Date of experience: March 20, 2023
I used their service once during the trail. Since then they have charged me $790 without a single notification or receipt. Last email I got from them was in December 2019, not a single notification sent out that they are charging me $40 every single month. I Called them and would get no help what so ever, their business model is built on quietly stealing your money.
Date of experience: July 28, 2020
Good luck trying to cancel your "free trial" within the 7 days, they wouldn't do it for me. I tried numerous times to cancel online & they would let you go thru two steps, the third they would give you an error message "cannot cancel, try again". I sent them messages to no avail. Be careful when you sign up with these guys, they'll ignore you until AFTER your trial has ended & you've been charged their monthly fee. Do not recommend!
Tip for consumers:
Do not believe them when it says “free trial with right to cancel”. You may have the right, but you will not have the ability.
Products used:
A form
Date of experience: August 26, 2021
Great, professionally written documents from legal perspective.
The wizard that helps you fill them in is so helpful and the resulting document is editable in MS Word for final polishing (if needed).
I love it.
Date of experience: August 15, 2023
I started looking for websites that could provide to me the best commercial lease agreement online. When i crossed over Legal Templates, i was hesitant at first since they offer a 14 day free trial. Too good to be true, but wow!, it does give you all the necessary documents you may need on a wide selection of different forms you can choose from. I was amazed and it is a great website to use. Just make sure to cancel within the given 14 day free trial period to avoid the monthly charge. Highly recommended. Thank you Legal Templates.
Date of experience: July 16, 2019
Your site is Amazing! Most other sites claiming to have free downloadable forms wait until you've entered pertinent information then want payment information for a "Free trial membership" that would undoubtedly turn into you being charged $39.95 a month.
Thank You for being honest Legal Templates.
Date of experience: January 30, 2023
It’s wonderful to hear your positive feedback, Mark! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.
If the answer is No, you need to become aware of the importance of positive reviews, and our post about positive reviews examples: copy and paste ideas is here to help you.
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Date of experience: February 15, 2023
We’re really grateful and appreciate you taking the time to share your feedback with us.
I found Legal Templates to be very helpful. My favorite part about it is being able to customize the forms. By simply entering the information needed, the site generated the form tailored to suit my needs. I only used the site once and signed up for the trial; however, I was charged a fee because I did not cancel prior to the trial end date. Benjamin C. Helped me to obtain a refund with no problem. He was very friendly and professional. I would definitely recommend using this site if you need forms and/or contracts for business or personal use.
Date of experience: July 24, 2017
Was easy to understsnd took the guess wo it was an amazing experience i loved it and ill be backn everytime
Date of experience: March 28, 2024
We're thrilled to hear that you found the experience easy to understand and enjoyable! Providing clarity and convenience is what we aim for. We look forward to welcoming you back whenever you need assistance in the future. If you have any questions or need further support, don't hesitate to reach out. We're here to help!
Didn't cancel the service immediately as requested. Only needed the one document. If you can't provide written proof of cancellation (it's done over the phone), they continue to charge until you catch them. Would not provide any refund without an email from client stating that you are accepting this in full and would not require any other refunds for the many months they charged beyond the cancellation. Requested to speak to a supervisor who was actually worse than the customer service representative. Thanks for nothing "John."
Tip for consumers:
Don't use this service. Period
Products used:
Printed one resume for my 16 year old son. Was charged every month from then on even though I cancelled immediately after printing the one document.
Date of experience: January 5, 2022
Hi Judith,
My name is Betty, and I am the Customer Relations Supervisor for LegalTemplates.net.
Thank you for reaching out to us via SiteJabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I want to apologize for your experience and rectify this situation as soon as possible. I can offer you a list of options to ensure your 100% satisfaction. Don't hesitate to get in touch with me directly. Here is my e-mail address.
betty@legaltemplates.net
I am looking forward to connecting with you.
Regards,
Betty Ko
Customer Relations Supervisor
For a medium to large-size business, Legal Templates is your place to go for easy-to-use legal document templates constructed as reviewed by legal persons pursuant to each state. To be honest, we cannot quite swing the monthly fee for our small business. But even the free 7-day trial has been invaluable for now. We are hopeful LT may make the site more affordable for all. To those who have needs to prepare legal documents on an ongoing basis, it is amazingly user-friendly and cost-effective. We highly recommend it without hesitation.
Date of experience: October 20, 2022
Thank you, Jeffrie! Your positive feedback is much appreciated. We are happy to hear it is user-friendly and cost-effective :)
Great service,good working products,good atmosphere,fast service, low price parts The whole surrounding area is invited to come to our shop,handicap assessable just blow your Horn and someone will come out to your vehicle
Tip for consumers:
That This is a good place to shop if you need used auto parts and hard to find parts
Products used:
Transmission for 2014 ford fusion
Date of experience: September 5, 2023
I used LegalTemplates.com for the 14-day free trial but completely forgot that I had signed up because we had some family issues happen during that time. I realized once my bank account had been charged the subscription fee of nearly forty dollars and quickly contact their customer service dept. for a refund. I did not have to wait on hold, which was nice, and spoke to Benjamin who was very helpful. He cancelled my subscription and began the process of refunding the charge on my bank account. I would have given 5 stars; however, how quickly the subscription charge was refunded depended upon me giving this review - shortening the refund time from 15 business days to approximately 3 - which is frustrating and feels a little as though I'm being forced to do something I would not have otherwise done. Hopefully, my money is refunded quickly and my subscription is successfully cancelled; otherwise I will be leaving a much different review on sitejabber and anywhere else I am able.
Date of experience: July 14, 2017
Easy to find legal documents that offers a 14 day free trial. What i like most about the website, is how the format works perfectly with how you prefer your document to look before printing. Also, downloadable in MS Word form which makes it a whole lot easier to edit and adding your own stuff. Keep helping your customers. Your website is great!
Date of experience: August 20, 2019
The folks at Legal Templates are Awesome! Great Customer Service! The products they offer are outstanding and filled with quality information. Due to a medical emergency, they have once again come through for us!
Date of experience: August 7, 2017
The website says there will be a $39.95 charge at the end of the 7-day free trial. I cancelled my trial immediately to avoid charges however, the fee was instantly charged to my account. Customer service said it was to "remind me to cancel my free-trial" and that I should see my refund in 24-48 business hours which has still yet to come nearly 4 business days later. False advertising of a "free trial" Wish I had never found this site.
Date of experience: May 26, 2021
They were able to accommodate my request very quickly and made the process as easy as sending an email! Would highly recommend their services, as it seems their customer satisfaction is priority number 1!
Date of experience: February 13, 2018
So many sites offer free templates, but there is some type of fee usually after completing the form and before downloading or printing. This service is legitimately free. Quick, easy, simple download or print.
Date of experience: May 15, 2023
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
In my dealing with LegalTemplates, they took every opportunity to make the process go smoothly and accommodate my needs. I used their services to draft a quick legal document, and it looked very professional.
Date of experience: June 4, 2018
The expectation i had with this website is way beyond great. I tried out the 14 day free trial plan offer to search for a Lease/Rental Agreement that i could use for my business. It was so easy to create and the form looks absolutely professional and everything is just written out so systematically. Also, it let's you choose either in MS Word or PDF for it to be downloaded. I would certainly use your services in the future. Keep on helping people who are in need of your website.
Date of experience: September 4, 2019
I am updating my comment because the company reached out to me and resolved my issue. If you are doing the free trial make sure you cancel within the 7 days. The document I obtained was exactly what I needed, and I will probably buy another one in the future when needed as a landlord.
Products used:
The sell legal documents.
Date of experience: January 2, 2023
Hello Shanice,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience. Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net
Regards,
Betty Ko
Legal Templates Team
They answered a handful of my questions and have free downloads for templates of the contracts. Which saves a ton of time, rather than write one out from scratch. They seem fairly legitimate from the skimming over of the contract and are a good starting point.
Date of experience: December 20, 2023
That's fantastic! Free templates can indeed be a huge time-saver. If you need more guidance or have further questions while working on contracts, feel free to reach out.
This site will offer you a free trial - but then continue to charge you $40 a month for months on end - they never send receipts so by the time you realize it - you would have lost hundreds of dollars.
Date of experience: November 9, 2020
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Hi Bryan,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team