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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 3.9 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93%
Positive
452
Neutral
12
Negative
22
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,518)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user leopoldl17
Arkansas
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Looking for language for generic media release... thanks.

Date of experience: December 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback!

Thumbnail of user bruceb1715
Ohio
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I never know what to expect when I download "free" documents but this one exceeded my expectations.

Date of experience: October 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our "free" document exceeded your expectations! Your satisfaction is important to us, and we aim to provide valuable resources. If you ever need more documents or assistance, please don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user johnj4007
New York
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Handy resource! I was looking for a relevant document and this was easy.

Date of experience: December 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's wonderful! Ease of use is definitely what we strive for. If you need anything else or have more documents to find, feel free to let us know!

Thumbnail of user r.s26
Tennessee
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Great if I can get it printed. I only need it for one sale. Most sites want to charge

Date of experience: December 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic! I'm glad you found what you needed without any charges. If you require more documents or assistance in the future, feel free to return anytime.

Thumbnail of user get2turah
Texas
2 reviews
0 helpful votes
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October 7th, 2023

Lovely template and easy to use. Great it really came handy. I honestly recommend people to sign up

Date of experience: May 19, 2023

Thumbnail of user georj
Cyprus
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I haven't used it yet or seen it fully, but so far looks really good and very helpful.

Date of experience: June 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user eval245
Oregon
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Great legal documents. They let me know what I had to file and when I could start eviction.

Date of experience: June 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user junhob
Slovenia
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Good perfect everything was great what i found for
I will keep using this one

Date of experience: December 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! We're thrilled that you found everything you needed, and we're here whenever you need us in the future. Thank you for choosing us, and we look forward to assisting you again!

Thumbnail of user whitneyc272
Florida
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Every question i have when putting together a contract or wording i find it here.

Date of experience: December 6, 2023

Thumbnail of user jennifero1445
Nigeria
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Insightful read. I learnt how such documents and agreements should be presented.

Date of experience: December 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm glad you found it insightful! Understanding how documents and agreements should be presented can be really valuable. If you need more guidance or have further questions about document presentation, feel free to ask!

Thumbnail of user alans1525
South Dakota
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Quick and simple download of a basic cleaning services agreement.

Date of experience: December 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Glad to hear the download process was quick and straightforward for the basic cleaning services agreement. If you need any further assistance or have more documents in mind, feel free to let us know!

Thumbnail of user danae244
Texas
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Being asked to leave a review before having access to the document. Hoping it's what I need

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your feedback. Review requests can help us gather valuable input, nevertheless, you have the option to exit the review. We hope the document proves to be what you need. If you encounter any issues or require further assistance, please don't hesitate to let us know. Your feedback is valuable to us.

Thumbnail of user lauras3712
Virginia
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Ease of finding forms, great. I am hopeful that execution of the word doc will go smoothly

Date of experience: October 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear you found it easy to locate the forms you needed. We hope the execution of the Word document goes smoothly for you as well. If you have any questions or need assistance, feel free to reach out. Thank you for your feedback!

Thumbnail of user sdcbrown
West Virginia
1 review
0 helpful votes
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October 7th, 2023

Said it was free. Not so. All ljhgfssseyikjbgg u jhgh uh c fought you iitre red 5 we r u g 57.80 874yj u tuyuui

Date of experience: August 6, 2023

Thumbnail of user aprild411
Illinois
1 review
0 helpful votes
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February 20th, 2023

GOOD APP EASY TO USE WOULD RECOMMEND IT FOR ANYONE LEAVING FOR A TRIP TODAY WITH MY GRANDSON AND WAS ABLE TO CREATE THIS DOCUMENT

Date of experience: January 22, 2023

Thumbnail of user kevins2995
Texas
1 review
0 helpful votes
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February 20th, 2023

Easy to use and easy to navigate and I lik3 them I recommend them to friends and family and I would use

Service
Value
Quality

Date of experience: January 17, 2023

Thumbnail of user pacificor3
Philippines
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Nice example that gives me an idea how to appropriate my property for their children's future.

Date of experience: December 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's wonderful to hear! It's great that the example helped you plan for your children's future and property. If you have any more questions or need further guidance, feel free to ask!

Thumbnail of user donnar2416
Pennsylvania
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

It was quite simple to find and download the lease agreement I needed.

Date of experience: December 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Great to hear it was easy to locate and download the lease agreement you needed! Let us know if there's anything else we can assist you with.

Thumbnail of user williamp3662
Virginia
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Great provider of information for me to start my process of formulating a will

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Happy to help kickstart your will-making process! If you need anything else along the way, feel free to reach out.

Thumbnail of user muhammadk199
Pakistan
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

It's was a great experience for me I learned lots of things in this website

Date of experience: December 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you! We're glad you had a great learning experience on our website.

Thumbnail of user doras148
Virginia
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

The template was easy to use and personalize. I appreciate that it's available free to the public.

Date of experience: December 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled you found the template user-friendly! Making it freely available is our pleasure. If you have more customization or need further assistance, we're here to help!

Thumbnail of user stevenr2093
California
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Easy to locate
Easy to download
I am a happy camper

Date of experience: December 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Glad to hear that! Being user-friendly is what we aim for. If you need anything else, I'm here to help!

Thumbnail of user amanip4
Rwanda
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I like it! I would like to come back and use more of your templates for further more work to come

Date of experience: December 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's wonderful to hear! We'll be here whenever you need more templates or assistance with your future projects. Don't hesitate to reach out when you're ready!

Thumbnail of user jons1139
Egypt
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Contract Manager Oil & Gas, petrochemicals industries in Europe, the middle east, north africa and far east for major operators and EPC Contractors

Date of experience: October 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review.

Thumbnail of user jerryh910
Illinois
1 review
0 helpful votes
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February 20th, 2023

Easy to follow and easy to ungerstand very proffesional document.shouldent have any problem to work in my state

Service
Value
Shipping
Returns
Quality

Date of experience: February 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Jerry. We are thrilled that you loved your experience.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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