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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user markd3668
Florida
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Appreciate the ability to download a blank form with no strings attached.

Date of experience: December 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found our service useful! Your feedback means a lot to us.

Thumbnail of user annee282
Texas
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

VERY easy to find and download. Exactly what I wanted to find.

Date of experience: December 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! If you ever need anything else, we're here to help make things easy for you.

Thumbnail of user jasona1457
Georgia
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Quick easy and to the point. Get in and get out. Will use again

Date of experience: December 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear you found our service efficient. Looking forward to serving you again soon!

Thumbnail of user dazelll
Michigan
1 review
0 helpful votes
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February 5th, 2023

COMPLAINTIVE DID APPEAR PREPARED FOR ALL COURT DATES at the time a not guilty plea.
ALL CASES WAS DISMISSED.

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Dazell.

Thumbnail of user markn1532
Hawaii
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

I appreciate their documents... well crafted and helpful.

Date of experience: December 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! Crafting useful documents is our goal, and we're thrilled you found them helpful.

Thumbnail of user vyasak
Malaysia
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Very good starting template. Useful for work purpose

Date of experience: December 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Glad to hear it was helpful! If you need more templates or assistance, we're here for you.

Thumbnail of user izumunnao
Nigeria
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

This is my first time of using this template and I think it is nice.

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Happy to hear you had a good experience! If you need any further assistance with templates, let us know.

Thumbnail of user avib33
Canada
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

It's easy to use and very concise. It is also easy to understand.

Date of experience: December 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! Ease of use and clarity are so important, and I'm glad you found the platform both easy to navigate and understandable. If you have any further feedback or need assistance in the future, feel free to let me know!

Thumbnail of user rajahk2
Malaysia
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Great template, useful for a start up.a good template for a start up

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you! Glad the template is helpful for startups.

Thumbnail of user veronicac561
Kentucky
1 review
0 helpful votes
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February 20th, 2023

VERY EASY TO TO SET UP NEW BUSINESS ALTHOUGH THEY HAVE TRAPPED ME IN WRITING A REVIEW THAT IM NOT VERY HAPPY ABOUT

Date of experience: February 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Veronica.

Thumbnail of user halimam17
Algeria
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Limited experience and inability to purchase Documents after editing

* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Thumbnail of user cathyt383
Oklahoma
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

I need an example and this provided me with what I believe is all information required.

Date of experience: September 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found the example you needed on our platform, and that it appears to contain all the necessary information. If you ever require more examples, information, or have additional questions in the future, please feel free to reach out. We're here to assist you with your document and information needs. Thank you for using our resources!

Thumbnail of user jeannec465
Ireland
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Very easy to find and download and very relevant to what I needed

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Great to hear! Glad it was easy to find and download, and that it met your needs.

Thumbnail of user lynettaa1
Illinois
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

I needed some document and this app help me out a whole lot I love it

Date of experience: September 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our app was able to help you with the documents you needed. If you ever require more assistance or have questions in the future, please feel free to reach out. Thank you for your kind words!

Thumbnail of user veraa88
Kenya
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Looking for a few templates in a pinch. Very happy that I could find some here.

Date of experience: September 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to have been able to assist you in finding the templates you needed in a pinch! If you ever require more templates or have any questions, feel free to return anytime. Thank you for choosing our service!

Thumbnail of user miguelg481
Illinois
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Easy, Quick, what I need right now, nothing too complex. Thank you so much for this service

Date of experience: December 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Fantastic! Glad it was quick and straightforward. You're welcome, happy to help!

Thumbnail of user mayw75
TW
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

This sample contract is very useful and did help a lot to save the negotiation time.

Date of experience: December 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to hear that the sample contract was helpful in streamlining your negotiation process.

Thumbnail of user treyc74
Texas
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

My experience went very well. The website template and instructions were straight forward.

Date of experience: December 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! I'm glad your experience was smooth and that the website template and instructions were easy to follow. If you have any more feedback or need further assistance, feel free to reach out!

Thumbnail of user carolannl12
New York
1 review
0 helpful votes
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December 9th, 2023
Verified purchase

Finding the printable forms was easy to do and very convenient!

Date of experience: December 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm so glad to hear that finding the printable forms was both easy and convenient for you! If there's anything else you need or if you have any other questions, feel free to let me know.

Thumbnail of user davidm9545
Georgia
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Quickly found what I needed for my deceased son's small estate so I can avoid probate.

Date of experience: June 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user peggyannd
Tennessee
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Awesome! Don't have money for an attorney so this made things easier! Thanks for the help!

Date of experience: June 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user davidd4770
TZ
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

The information is free and is so helpful, i have a clear view now on affiliates.

Date of experience: January 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, David! Your positive feedback is much appreciated. We are glad you took advantage of the free resources.

Thumbnail of user katherinej18
New York
1 review
1 helpful vote
  • Send Message
July 26th, 2017

Benjamin was a huge help! My questions and requests were quickly answered and fixed. Thanks again!

Date of experience: July 26, 2017

Thumbnail of user franciscos292
Texas
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

As of right now, easy to handle, let's see if it's actually true that it's free...

Date of experience: April 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user mwangom
Zambia
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Makes work easy. Was struggling to come up with a proper contract but this was helpful.

Date of experience: May 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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