• Bookmark

    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

Write a Review

Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
See all photos
How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user ko89
California
1 review
0 helpful votes
  • Send Message
February 3rd, 2023
Verified purchase

A few clicks and I had the document I needed without all the hassle of trying to create it myself.

Date of experience: February 3, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, K O! Your positive feedback is much appreciated.

Thumbnail of user paulaa437
North Carolina
1 review
0 helpful votes
  • Send Message
February 12th, 2023
Verified purchase

I am needing to update our old contract and this made it simple for me to get when I needed.

Date of experience: February 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

It’s lovely to hear your positive feedback, Paula! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

Thumbnail of user johnp6562
Philippines
1 review
0 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

Made it easy to be sure all aspects were covered and I could be confident it would help my wife

Date of experience: May 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user rioc9
Philippines
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Free to download and accessible. I love the the template it's giving.

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that you love the template and find our download process accessible. Your feedback is greatly appreciated!

Thumbnail of user darrind48
Texas
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase

The basic information provided about the why and how of partnership agreements was valuable.

Date of experience: April 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

It’s lovely to hear your positive feedback, Darrin! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

Thumbnail of user jamest3008
Texas
1 review
0 helpful votes
  • Send Message
February 20th, 2023

Can't Stop Won't Stop Locksmithing and Security Wiring LLC Documentation. Proof of Acknowledgement Guide.

Service
Value
Shipping
Returns
Quality

Date of experience: January 18, 2023

Thumbnail of user teresat893
Texas
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

It was easy to find the form I needed to lease out my property.

Date of experience: May 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user xaviery4
California
1 review
0 helpful votes
  • Send Message
February 6th, 2023
Verified purchase

Great experience with your templates, I would definitely recommend to everyone. These are great.

Date of experience: February 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Xavier. We are thrilled that you had a great experience using our templates.

Thumbnail of user susanj2152
Washington
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Great site to obtain necessary forms for adding a pet addendum to the lease

Date of experience: June 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re glad that you enjoyed using the Pet addendum agreement!

Thumbnail of user danej40
Nebraska
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

I wasn't aware that anything was this easy, anymore; except for the Easy Button, of course.

Date of experience: September 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our service made your experience remarkably easy and convenient. It's our goal to simplify processes for our users, much like the famous "Easy Button." If you ever need assistance with anything else in the future, please don't hesitate to reach out. We're here to help make tasks as effortless as possible for you. Thank you for your kind words!

Thumbnail of user connieh776
Michigan
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

Simplified information
Easy step by step instructions to follow to download forms.

Date of experience: November 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found the information simplified and the step-by-step instructions easy to follow for downloading forms. Your feedback is valuable, and we're here to make the process as user-friendly as possible. If you have any more suggestions or comments, feel free to let us know. Thank you!

Thumbnail of user hendrikk10
Kentucky
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

The form is clear to read and the instructions are clear and concise.

Date of experience: November 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to hear that the form is clear to read and the instructions are concise. Your positive comments are much appreciated. If you ever have more to share or any questions, please don't hesitate to reach out.

Thumbnail of user rebeccan1014
AE
1 review
0 helpful votes
  • Send Message
September 10th, 2023
Verified purchase

The template was easy to find. I hope it will be easy for me to use too. Thank you.

Date of experience: September 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're glad to hear that you found the template easy to locate. We've designed them with user-friendliness in mind, so we hope it will be just as easy for you to use. If you ever need assistance or have any questions while using it, please don't hesitate to reach out. Thank you for choosing our templates, and best of luck with your project!

Thumbnail of user mampuruk
South Africa
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

Good in everything specially the word template, it is absolutist helpful indeed

Date of experience: November 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find the word template helpful and are satisfied with our services. Your positive feedback is much appreciated. If you have any more needs or feedback in the future, don't hesitate to reach out. Thank you!

Thumbnail of user osmundoc
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

Superb content and user-friendly. Thank you so much.

Date of experience: November 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that you found the content superb and the platform user-friendly. Your appreciation means a lot to us. If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you!

Thumbnail of user natalieg899
South Africa
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

I found it very user friendly, and thought it a really good service.

Date of experience: September 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our service user-friendly and valuable. Your positive feedback means a lot to us, and we're here to assist you whenever you need us. Thank you for choosing our service!

Thumbnail of user christinam1892
Oregon
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Fantastic! Easy to navigate, good information. Just what I needed when I needed it.

Date of experience: October 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your fantastic review! We're delighted to hear that our website was easy to navigate and provided you with the information you needed when you needed it. Your feedback is greatly appreciated!

Thumbnail of user saushad
Illinois
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

100% free and fast. Also hassle free. Efficient to use for all businesses.

Date of experience: September 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our service 100% free, fast, hassle-free, and efficient for all businesses. Thank you for your positive feedback, and we're here to assist you whenever you need us!

Thumbnail of user thaijings
Thailand
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Get some advice on what kind of information to be include in the contract.

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We appreciate your suggestion to include more information in the contract. We'll certainly consider it for future improvements.

Thumbnail of user leonardm343
Georgia
1 review
0 helpful votes
  • Send Message
October 31st, 2023
Verified purchase

Easy to use. Found exactly what I needed very quickly.

Date of experience: October 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our service easy to use and quickly found what you needed. Thank you for your positive feedback!

Thumbnail of user crystals874
Wisconsin
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Looked for about what seemed forever, for help and this site had exactly what I was looking for!

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're so glad you found what you were looking for on our site! Thank you for your patience and for choosing us. If you have any more questions or need further assistance, feel free to reach out.

Thumbnail of user rynnt1
Malaysia
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Thanks for helping me with the template! It would help a lot in settling my contract problem.

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're glad we could assist with the template to help you with your contract problem. If you have any more questions or need further assistance, feel free to ask. Good luck with settling your contract!

Thumbnail of user jacoba511
Washington
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

No BS template that I could modify to suit very easily. Can't thanks you guys enough!

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our template was straightforward and easy to modify for your needs. Thank you for your kind words, and we're here to help whenever you need us!

Thumbnail of user yiav5
Colorado
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Every document i ever needed to help me was on here and it is 100% legal for life in court

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found all the documents you needed, and that they are legally sound. If you ever have more legal document needs, we'll be here to assist you. Thank you for your trust in our service!

Thumbnail of user sr681
India
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Easy to use and apply. The word template is really very helpful.

Date of experience: October 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that the Word template was helpful and that you found our service easy to use. If you have any more needs or questions, feel free to let us know. Thank you for your feedback!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

How do I know I can trust these reviews about LegalTemplates?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LegalTemplates?