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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user charlesh2997
California
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

It was Simple and easy to locate and download the form

Date of experience: October 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that it was simple and easy for you to locate and download the form. Thank you for using our services!

Thumbnail of user allann77
Illinois
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

The website is straightforward, easy to use and presents valuable information.

Date of experience: October 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad you found our website user-friendly and informative.

Thumbnail of user kepn
Virginia
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

This product was very helpful. Thank you for the assistance.

Service
Value
Quality

Date of experience: October 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're pleased to hear that the product was helpful for you. If you have any more questions or need further assistance, feel free to reach out.

Thumbnail of user darrellm318
Texas
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I dont think i should have to rate this site if i wish not to

Date of experience: October 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your feedback, you have the option to exit out of the review! If you have any more questions or need assistance in the future, feel free to reach out. Have a great day!

Thumbnail of user farshads6
Texas
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

It was very helpful, and clarified any doubts. Organized and easy to use.

Date of experience: September 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our templates were helpful and user-friendly, and that we could address any doubts you had. Providing clarity and ease of use is always our goal. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for your positive feedback Farshad!

Thumbnail of user sabrinam485
Arizona
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

It was great fast and easy to use i recommend everyone and anyone

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your enthusiastic recommendation! We're delighted to hear that you found our service fast and easy to use. If you ever have friends or colleagues in need of similar resources, please do share your positive experience with them. We appreciate your support!

Thumbnail of user hadijan
Uganda
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

QUICK AND STRAIGHT FORWARD. WAS EASY TO GO THROUGH DIFFERENT DOCUMENTS AND I GOT WHAT I WANT. THANK YOU

Date of experience: November 2, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Hadija! Your positive feedback is much appreciated.

Thumbnail of user debraw1593
Alabama
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Easy and done! Not hard to navigate. Glad that i chose this site for the forms that i needed.

Date of experience: June 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user pauletter87
Iowa
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

Easy to download and print. Just what we needed to sell a car.

Date of experience: September 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our download and print process met your needs perfectly for selling your car, Paulette. If you ever require any further assistance or have more car-related inquiries in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user jonnyl28
Malaysia
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Clear, precise and easy to understand. Makes work planning so much easier.

Date of experience: October 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted to hear that our information is clear, precise, and makes work planning easier for you. Your satisfaction is important to us!

Thumbnail of user kameeliam
Wisconsin
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Fantastic wonderful terrific service easy to use manageable.

Date of experience: October 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your enthusiastic feedback! We're thrilled to hear that you found our service fantastic, wonderful, terrific, and easy to use. Your kind words mean a lot to us!

Thumbnail of user farrouqz
Malaysia
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Easy to use and are exactly what I have been looking for

Date of experience: October 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our platform is just what you've been looking for and easy to use. Thank you for your kind words!

Thumbnail of user shirleenm1
Australia
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Was great and suitable for the family I was working with, easy and uncomplicated:

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that the document was great and suitable for the family you were assisting. If you ever need more resources or have any further questions, feel free to reach out. We're here to make the process easy and uncomplicated for you. Thank you for your feedback!

Thumbnail of user stevem3369
Connecticut
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

So far so good if things work out and I actually get what I need.

Date of experience: October 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We hope everything works out as planned and you get what you need. If you have any questions or need assistance along the way, please don't hesitate to ask. Good luck!

Thumbnail of user nasimr10
IR
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Hi your article was useful and i can receive good agreement licence

Date of experience: October 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

I'm glad to hear that you found the article useful and that it has helped you in obtaining a good agreement license. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user rustyb88
Arizona
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

LegalTemplates was exactly what I was searching for. Very user friendly. Highly recommend.

Date of experience: August 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that LegalTemplates provided exactly what you were looking for. Your recommendation and feedback are greatly appreciated. If you ever need more assistance or have further questions, feel free to reach out. Thank you for your kind words, Rusty!

Thumbnail of user ebuzhafeo
Nigeria
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

The documents were easy to access, comprehensive, easy to modify. Just the template I needed.

Date of experience: October 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that the documents were easy to access, comprehensive, and suited your needs perfectly. If you ever require more templates or modifications in the future, don't hesitate to return. Your feedback is greatly appreciated!

Thumbnail of user masinas
PG
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Very helpful assistance from the templates available

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our templates and assistance helpful! If you ever need more support or have any questions, don't hesitate to ask. Thank you for your kind words!

Thumbnail of user abiolaa27
Nigeria
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

The site was straight to the point concise and easy to navigate and the free template helped

Date of experience: October 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're delighted that you found our site to be straightforward, concise, and easy to navigate, and that the free template was helpful. If you ever need more assistance or have any questions in the future, please feel free to reach out. We're here to make your experience as smooth as possible.

Thumbnail of user nikolam40
Michigan
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Very clean and useful lease. I am using it for all my apartments.

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find the lease clean and useful for your apartments. It's great to know that it's become a valuable tool for you. If you have any more properties or any questions in the future, feel free to reach out. Thank you for your trust in our resources!

Thumbnail of user garye659
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Site was easy to navigate and find the resources needed.

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback! We're pleased to hear that our site was easy to navigate and you found the resources you needed. If you have any more requests or require further assistance in the future, we're here to help.

Thumbnail of user karenw3487
California
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Once I found you, easy and cost free solution to my problem. Thanks!

Date of experience: October 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found us, and we're even happier to hear that we provided you with an easy and cost-free solution. If you ever encounter more challenges or have questions, don't hesitate to return. Thank you for your kind words!

Thumbnail of user billf970
Florida
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Awesome trouble free and works well. Happy that you exist.

Date of experience: October 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had an awesome, trouble-free experience and that our services are working well for you. Your happiness means a lot to us, and we're here to assist you whenever you need. Thanks for your kind words!

Thumbnail of user deriekv
South Africa
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Thanks for the great template saved me some time and effort to get the basic framework and layout

Date of experience: September 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your valuable feedback! We're glad to hear that our platform's flexibility in adding and removing information has made it more accessible for you. Your input helps us improve our services.

Thumbnail of user alexm2363
New York
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

Simply to understand, easy to use
Thank you for a nice experience

Date of experience: September 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're glad to hear that you found our service simple to understand and easy to use. Thank you for choosing us, and if you ever need assistance in the future, don't hesitate to reach out.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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